Hang on to your seats folks, get ready for another massive OtherGuy reply post!
I am curious, given the number of times Ping Identity hangs up during such an essential time (lets say 6:30-2:30 for support teams) why do we continue to use the service? The other day, it was down for an entire shift so with 10 affected (as in reduced efficiency) TMs per store at an 8 hour shift with (I forget the actual number) 1,700 stores, that's 136,000 hours of payroll where things were only sorta getting done. Now considering this isn't a rare occurrence, how much money has Spot lost because of this reduced efficiency? Sorry, it's just something that's been on my mind lately so I thought I would ask it here
Ping... *sigh* what a mess. Let's just say the Ping is in a lot of hot water right now and we are all working as fast as we can for fixes and alternatives. Everyone all the way up to the CIO is aware of what a mess Ping has been.
Is there any new info on the label choosing size/style that I took a picture and showed you earlier in the thread,
On the label thing, an option to queue a cosmetic label to the label printer would be nice. This has been brought up before. As of now, it defaults to the 3" label. Artwork label holders as well as cosmetics need the smaller labels, and often the pog will print the standard ones. The label function on the PDA allows you to choose a different size.
I'll rebring up the short label thing.
@OtherGuy ? Also I noticed when doing the end cap audit some items I scan to add to a multi 7x11 won't add to the sign. And yes they are on sale and no the sign isn't full yet. No matter how many times I scan it or key it. Any ideas?[/QUOTE]
I am told some items are not eligible for multi-item signs which is why the option isn't showing up and this was part of the old logic. Not saying that's the right thing to do though, do you have an example DPCI(s)?
@OtherGuy, @ULguy
@Sarakiel thanks for all your hard work for your efforts on my devices. On my wish list under the spot scanning app, is a spell ck with Google, pretty please.
What do you mean spell check "with Google"? Are you just asking for spell checking on the search bar?
I really want a way to remove signs/labels/items from their respective batches. Also, it would be great if you could adjust the quantities of items in a batch like you can in label and sign batches.
I'll look into adding the signs/labels. I'm still super hesitant about adjusting items though as it will cause more work in the long run. As the real issue is sales accumulator/capacity is off and changing the pull qty will not fix that. We will be rolling out the ability to see sales floor qty (replaces SA) and edit capacity which will be the proper way to fix the batches.
Also, a label/sign mode would be nice. I often need to shoot a bunch of labels and signs so it would save a bunch of time if it stayed in that mode like with BCODE. Bonus points if your able to shoot labels (say with a portable printer) and if it's on sale, it drops the 3x3 into a batch automatically or at least prompts (popup?) you to add it to a batch.
A "mode" when making labels and batches. Too many steps as it is now.
I'll pass this on, I know a lot of changes have happened in the print flows, but I'm not 100% sure what they wereplanning.
While we're on the topic of modes, it would be nice if I was store tying things, it remembered the aisle and section when tying multiple things.
Interesting idea, I could see us doing something there.
Custom 'task lists' would be nice. Basically, if I have a mini-seasonal full of second locations, it would be great if the device could make a list of all the other locations. As an example, while using the PDA you can use the application 'Sort Stuff' and can everything in mini-seasonal (right now, it's a bunch of sporting goods type stuff). Then I can go into the 'Put away' app and work the cart pertaining to the home locations. Kind of convoluted, I know, but it would be a huge time saver.
Took me a bit, but I get what you are saying. I don't expect us to take this up this year before we hit release freeze, but I'll bring it up
I know this isn't your department but I feel like I could save a lot of paper if the new 3x3" signs came on a roll so I could use them on a portable printer.
I'll at least bring it up.
I know mobile mySupport is in the works but I can't wait to be able to change capacities on the fly.
It's been a long time of testing, but I promise you're going to love the change capacities feature when we roll it out
Portable printer 3x5 fact tags and artist/title cards.
Noted
An option for qmosing of salesfloor or backroom
The salesfloor/backroom QMOS thing I've argued more than once, and
@OtherGuy has said it should work properly no matter where it came from. Although I know it doesn't. It still replenishes if the salesfloor is full, you pull a rotten case off the shelf while backstocking the order, then QMOS it. Instead of knowing the salesfloor is full already.
I agree with the back room problem. Happens to us all the time with juices or bagged veggies that go out of date. QMOS 3 in the backroom, 3 are pulled, even though the floor is full. It simply can't know where you're QMOS'ing from.
Now that I have seen this a few times I think I finally see what the issue is and it's the damn 0 lower bound for sales accumulator (basically "take" decreases SA, but if SA is at 0 already it won't go lower and messes up the flow). This will be fixed once we get rid of SA later this year, but yes that's frustrating...
When ordering, the PDA's have you put in the amount you think you'll be Qmosing (perishables) and list how much you qmosed last week. This amount you put in then adds to the quantity forcasted. This helps with guardrails, but more so for rookies ordering. They typically have no idea that your going to throw out 7 cases of strawberries, so they don't order enough.
Thanks for asking us what we need. You all are more supportive than any of my management team.
I'll bring this up to the order product owner. And glad I can help!
I think this is because the myDevice is defaulting to a generic label. If you go into 'more options' you should be able to select a label with a schematic number.
@OtherGuy, what I talked about before: in Research mode, when you scan a label, if that item came in on that day's truck or was in a pulled or unpulled autofill batch, a message would come up and tell you it came in on the truck, or what time it was pulled in the autofill batch or if it was still waiting to be pulled. The myDevice would not allow you to enter a quantity and you would hit a button to clear the screen and go on to the next item. I know you said there is already a filter in place to prevent changing quantities but this would save us the keystrokes of putting in the number. Also, letting us know if it was part of an Autofill batch would help Instocks know if pulls were being burned.
I'll look at this again, we have some interesting things coming in fulfillment and I'll have to see how this fits in.
+1
The myDevice currently shows what was ordered last week on the same day. That's helpful, but doesn't really take into consideration the on hand at the time. I'd like to see the last two weeks, like on the order guide. It would give us a better idea of what we have at given times, and allow us to anticipate days we are busy when we don't think we are.
The forecast helps. A lot. It's dead wrong in many cases, though. When you throw in the potential QMOS, it skews things even further. Example: we are getting really low quality clementines.
Onhand: 2
Forecast: 6
6 ordered last Monday.
You would order 5, but because of the quality, you anticipate throwing out 40%, so you would need to order 9-10. If this has been anticipated in the past, it would show on previous orders <_<
I'll pass this along.
@OtherGuy , any plans to make an option to not batch a pog? Specifically would be nice for carry-forward salesplans. For those I have to track down a PDA and tie them the old fashioned way through RF Apps.
Would just removing the POG fill for carry forward salesplans fix this?
I'd prefer an option to choose schematic, or no schematic, and all labels are done that way until you change it. Sometimes you need a new peg label, others you want to print a grip of labels for a PTM run.
That seems sensible.
