Target pulls the plug on self checkouts

[AmICrazy]

Target pulls plug on self checkouts

 

[Zxy123456]

This is old news. Self checkout has been 10 items or less for a long time now.

 

[Captain Orca]

If they had any brains they would eliminate SCO. It's incredibly easy to steal shit.

 

[Greenandred]

The headline is misleading. They aren’t completely doing away with self checkouts. They are just continuing to limit transactions to 10 items or less. Not new news. Maybe some locations are losing SCO but not all.

 

[redeye58]

Ours are slowly going card only, no cash.

 

[happygoth]

Ours are slowly going card only, no cash.

Which I fully support.

 

[Ringwraith917]

If they had any brains they would eliminate SCO. It's incredibly easy to steal shit.

Or just scan things wrong. Some people don't realize every different flavor and color of something has to be scanned separately

 

[buliSBI]

From what I have seen at the store near me, they will have 1-2 cashiers on the lanes until 7pm. Then will transition guests to solely to use SCO for the remainder of the night. I have seen 20 people deep and a TM telling people to stand one side of the runway. It just looks awful.

 

[Dead and Khaki]

Or just scan things wrong. Some people don't realize every different flavor and color of something has to be scanned separately

Nor do some people realize the free item in a buy-one-get-one deal still has to be scanned.

 

[employee 626]

Ours are slowly going card only, no cash.

Ours too but only because they keep getting jammed

 

[employee 626]

Nor do some people realize the free item in a buy-one-get-one deal still has to be scanned.

My Home Depot has a huge sign under each SCO screen about that

 

[allnew2]

I doubt they would get rid of sco.
After all I did a remodel that had to add more.
What are they going to do with the 15 that my former store has. 😂

 

[can't touch this]

*implementing meaningless and fake 10-items-or-less signing at SCO while continuing the trend of severely understaffing checkout lanes and heavily increasing congestion in those lanes

serious question, who the actual literal fuck has any unironic reason whatsoever to pop into any Target store here in fiscal year of grace 2025 with the SOLE singular exception of the handful of ETLs/SDs who are adequately compensated to do so??? Like it doesn’t matter if you pull up at 8am or 9pm, February 1st or December 24th, either way you’ll be waiting in a line stretching back to the loss leading aisle of asswipes for 40 minutes for your turn to be waited on by the Target.exe SCO voice…don’t fall for the psyop kings

 

[Dead and Khaki]

Welcome to Target, the online retailer that grudgingly allows the public to shop in its physical warehouses.

 

[Captain Orca]

If the in store bean counters had any fucking sense they would do a C-B-A re. the SCO's profitability and then and only then would they realize how much shit is stolen. Customer satisfaction is declining, don't these dopes see it? On line shopping is cool but to a point. Also this nonsense about the staff bringing stuff to Karen's Audi at the pick up spots has to stop. It's not driving sales.

 

[Nauzhror]

I know when this move to reduce usage of SCO started, there really wasn't a substantial increase in hours scheduled for cashiers. Is this still the case, or over time have most locations actually gotten more hours than they did when SCO was more heavily utilized?

 

[Nauzhror]

Also this nonsense about the staff bringing stuff to Karen's Audi at the pick up spots has to stop. It's not driving sales.

Except that, it does. Fulfillment was usually roughly 1/3 of our total sales. We'd do 40-50 thousand in fulfillment sales in a day where we did 150ish total.

 

[redeye58]

I know when this move to reduce usage of SCO started, there really wasn't a substantial increase in hours scheduled for cashiers. Is this still the case, or over time have most locations actually gotten more hours than they did when SCO was more heavily utilized?

Ours didn't increase hours. We have two cashiers at opening while the SCOs are closed, which is what they had for SCO when they were open earlier.
During the morning 'mommy rush' I'll hear calls for back-up with no response (very few left on the floor).

 

[Nauzhror]

Ours didn't increase hours. We have two cashiers at opening while the SCOs are closed, which is what they had for SCO when they were open earlier.
During the morning 'mommy rush' I'll hear calls for back-up with no response (very few left on the floor).

We used to mostly have 2 cashiers as well. 1 would be an actual cashier. The other would be scheduled as service advocate, and would be doing everything else (order pickup, driveups, service desk, return to stock, etc.). 2 actual checkout advocates though sounds like improvement, unless that's 2 including the service advocate.

 

[dannyy315]

This is old news. Self checkout has been 10 items or less for a long time now.

Yes. One of the most misleading news headlines I’ve ever read. Not only are they reporting something old, but they make it sound like they’re doing away with self checkout altogether.

 

[animalcrossing]

Why are they reporting on this in May as if this is a new thing? Must've been a slow news week.
Anyway my goofy small format store has six SCOs and only TWO registers (we have two myCheckouts but they don't get used much) and I don't see the store getting entirely remodeled to accommodate more registers anytime soon. The bean counters at HQ would likely never allow SCO to fully disappear