SFSFun
Ship from Store: Don't call it Ship To Store!!
- Joined
- Jan 12, 2015
- Messages
- 6,090
I can say that the initial Ship from Store process was very well thought out and they spent a LOT of money on the necessary equipment and training.On one hand, it's nice to see Target is still willing to try and venture into new territory to try and seize new market shares. On another hand, is this going to be another failed experiment where they expect gobs of money with as little effort, organization, and capital investment like other 'projects'?
However, there are issues when it comes to implementing changes in the process and assortment of items. Any change gets passed down to the stores in the form of a REDWire message. So if a store has leaders that correctly utilize it and pass the information on to all SFS TMs, everything will go smoothly.
However, there are also stores like mine, where none of the info that comes through REDWire is passed on and any changes come as a surprise to TMs who end up just guessing their way through it.
Depending on how many grocery items are available and how popular this becomes, it may not be an issue for now. TMs can still use common sense to pick and pack the items.