Hey all I decided I wanted to get crossed trained in Backroom to help with being more global and maybe getting more hours. What is doing backroom like? and if anyone has any good tips that would be great! 🙂 thanks in advance
Dayside Backroom involves:
1.) Pulling the CAFs at the top of the hour
2.) Backstocking merchandise that TM's send back and flow leaves behind
3.) Completing Flex Fulfillments (things guests ordered online for in store pickup)
4.) Pulling batches for instocks and other empties
5.) Pulling sales plans and pogs (At some stores the BR TMs don't pull these)
6.) Pulling items for team members to help guests
7.) Run the baler, make bales, setting the line for the morning/flow team
8.) Pulling price change (clearance items) batches
A lot of what the backroom does is timed, the CAFs and Flex Fulfillments in particular. Flex Fulfillments are easy to complete by the time limit but the CAFs can give you trouble sometimes. You only get one hour to pull a set of batches before the next hour drops. If you don't complete them in time, shit can hit the fan pretty quickly.
You'll work alone for most of your shift & can generally listen to music.
The job is pretty physically demanding, at least compared to the sales floor. You'll occasionally have to deal with heavy & big boxes. You'll also need to conquer your fear of heights (though I found working in the BR helped me with that).
On bad days, the Backroom will be absolute hell. A bad day on the floor pales to a bad day in the BR. On good days it's easier than working the sales floor and more laid back.
Accuracy and speed are key to succeeding in the backroom. If you do those 2 things, you'll do fine. I would absolutely jump at learning the backroom because you will learn so much more on how the store operates.