The Things Guests Do/Pet Peeves Thread

TMs who clear a call button after I've already said I've got it, without saying "I'm closer" causing me to run across the store at times only to hear "the request has been cleared....."

TMs who are flagged down by a guest for help at photo who, upon encountering a situation they do not know what to do, just do what they think they're supposed to without asking me or literally 80% of electronics TMs in person or on the walkie. This takes a minute, and most of the time if they don't ask, they do it wrong, messing things up further for me as I try to fix it (sometimes it can't be fixed or I have to redo the whole order). I don't bite.
 
Bullselle said:
-When a TM calls out but they still come to the store and shop.
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FrontEndFirecracker said:
I did this once, but it was to get a prescription for Tamiflu filled in the pharmacy. I bought soup and gatorade also. Does that count? ;)
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^This. When I had just come from the dr's & went straight to the pharmacy at my store to pick up my Rxs, one of the HRTMs made a snide remark upon seeing me until she got close enough to see that I looked & sounded like shit.
 
Bullselle said:
-When a TM calls out but they still come to the store and shop.
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I've done that a few times lol. Once during sandy. We didn't know how long it would take to get there. We were at my Nana's because my town always floods lol. Took hours to get home/to target just to find out we were better off at Nana's.

Other times it was a weather related travel thing. I didn't go to the store until the roads were clear and way after my shift.

Then another time I had a tooth emergency. Ended up getting a root canal. I don't tell the people at work why though lol. It's none of their business. If they think I called out and came to the store later for some unsavory reason, they don't know me well and they'll get over it. I never get mad at people for that because idk why they called out to begin with.
 
My pet peeves:

When I'm doing phones and people are calling out and they start telling me their whole life story and I'm trying to interrupt them so I can transfer to lod, but they don't let me get a word in. And if there's multiple inches of snow falling as we speak, we all know why anyway.

One of my coworkers tells good stories, but she forgets who she told so she'll tell me the same story days later lol. She's so sweet, though, so I've leavened to multitask as she tells me the story again. Still annoying, but I've adjusted to a point where I can deal with it.

Whoever's doing this damn schedule. I want my days off to be in a row. Idc if they make me work 10 days in a row if my days off are next to each other each calendar week. With one day off, I spend half the day off dreading that I already have work again so soon.

When people in red, blue and guest service (it's always always those areas) don't respond when they have a call on 80. If you're busy, let me know! If you're not doing anything, pick up the phone! If you don't know how to answer the phones, ask. But if I walk across the store to help the phone guest because you didn't respond and I find you doing nothing, or laughing with your friends, it pisses me the eff off.
 
TM's who think I am going to stop what I am doing to ring them out - and get pissed that I won't do it.
TM's who do the minimal amount of work by claiming they didn't know what they were supposed to do.
TM's / TL's who don't finish a project during their shift and leave all their crap all over a register (or 2) when they leave for the day.
TM's who flirt with other TM's or TL's - Target is NOT a social club - save it for when you are off the clock
TM's who text all day long
TM's who constantly use the restroom - If you have a problem, you should really go see the doctor.
TM's from guest service who go into a lengthy reason why they need you at guest service - STOP IT - and just say you need me at guest services.
Cashiers who wander away from their registers on a busy day
Cashiers who stand around talking, when it's obvious there is a lot to do at the front end.
Slow cashiers - OMG it's painful for me to watch.
 
dewdrinker said:
TMs who shout when they talk into the walkie. Stop it. I hate you.
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I'd rather have that over the ones who have the walkie nowhere near their mouth so you can only hear every 4th word spoken.

I swear my ETL-LOG leaves it clipped to his belt and makes no attempt to speak into it or even aim it at his face when talking.
 
Reshop Ninja said:
Tms that act like a team lead/LOD when they obviously aren't.

Tms who treat the tms who are lazying around like a team lead/LOD.
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This.
Also: LODs who force TMs into acting like a leader when there is a Brand TM or more senior TM present in the team. I understand if they're being groomed for a leadership position, but this is incredibly rare. It's mostly ETLs playing favorites with TMs who don't want to be the favorite.
 
Deli Ninja said:
This.
Also: LODs who force TMs into acting like a leader when there is a Brand TM or more senior TM present in the team. I understand if they're being groomed for a leadership position, but this is incredibly rare. It's mostly ETLs playing favorites with TMs who don't want to be the favorite.
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This! It happens at my store, too!
 
One of my biggest pet peeves are team members out on the floor who smack their gum. I am talking about one GSA in particular .. everytime I see her she has gum and she is smacking it with her mouth wide open. Like seriously can't you chew with your mouth closed?
 
Here is mine. (in no particular order)
1. When a guest is talking on their phone and not even nodding their head
2. When team members talk about personal stuff right in front of the guests
3 Team members who are a no call no show (seriously you cant pick up the phone and call in?)
4. When my light is off at the lanes and the TM or TL or ETL STILL comes to my line (I can understand a guest being too stupid to pay attention...but a Target employee? I have slightly higher expectations!)
5. TMs or Guests who see their friends in my line and decide to catch up right in my line blocking the path.
6. When I am in the cash room and I get to the most disgusting Bill imaginable (seriously people?)
7. GSA, TLs, ETLs who use their phones during their shift. (seriously... you are a freaking leader in the store who should be setting a good example of how to act. I can see if you are helping a guest with cartwheel or finding a product for them but texting? come on!)
 
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thetargetman said:
7. GSA, TLs, ETLs who use their phones during their shift. (seriously... you are a freaking leader in the store who should be setting a good example of how to act. I can see if you are helping a guest with cartwheel or finding a product for them but texting? come on!)
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Take that up with the STL who texts them asking about Red Cards every 15 min.

I agree, it looks bad. The only exception is when it's AP because it's a more discreet form of communication. When we had an APS (plainclothes), he just looked like a guest who happened to be texting and wasn't completely obvious.
 
A specialist, essentially, who are in charge of their area and handles quite a bit of their own pulls and such. We own our own stores, basically.
 
thetargetman said:
7. GSA, TLs, ETLs who use their phones during their shift. (seriously... you are a freaking leader in the store who should be setting a good example of how to act. I can see if you are helping a guest with cartwheel or finding a product for them but texting? come on!)
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I called out my STL on that once...She claimed she was emailing the DTL.

So why the hell didn't she do that in her office?? Instead of telling the PTL she was going to help and just tapping at her phone the whole time...
 
I hate when guest return hba products without a receipt. I'm talking about the sketchy ones that always seem to have a cold or runny nose if you get what I mean. Thanks but I'm not stupid. You are pretty much stealing and returning items. I can see right thru your fake conversation about how your grandma is sick and she sent you. I don't think grandma needs 4 oral B tooth brushes and 5 packs of Colgate white strips....
 
OMGYES to everything listed here. I also want to add the guests who decide that they're going to check to see what's on Cartwheel as they put the items on the belt. YOUR TIME HAS PASSED. I will usually tell them (especially if it's busy) that they can check afterwards and go to GS to have their bill adjusted or if they're adamant about doing it right then and there, I'll tell them that I will scan everything then suspend the transaction but I really need to handle the guests behind them who are probably prepared to check out!
 

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