Ahh, this is from almost a year ago, but I was still new then, so I want to share this story anyway.
To that one guest:
I realize you're tired and cranky. It's 10:45am on Black Friday, you've been up the wee hours of the morning buying crap you don't need, and that can be exhausting. I've been here at the store since 3am restocking the shelves with that very crap, so I get it. We're all tired. But you don't need to get pissy with me because I won't let you take the floor model of the ugly light-up tinsel-covered pig you so desperately need. It's apparently store policy since my supervisor explicitly told me to not to sell floor models even if a guest reallyreally wants it. You also don't need to get pissy with me because I told you that, according to my PDA, that particular item is sold out in all other stores in the area, save for the one that's a whole fifteen minute drive away; it's not my fault that there are so many idiots like you clamoring for an ugly light-up tinsel-covered pig, so don't take it out on me. If you'd like that store to hold the item for you, please see Guest Services at the front of the store and they'll be happy to help. Oh, you want to speak to a manager? He's at Guest Services at the front of the store. Begone, wretched wench!
Aaand a more recent, less negative one...
To that other one guest:
I admire your dedication to the hunt. You're here every single morning, the first one in the store, flipping through the Hot Wheels for new items. As a fellow toy collector, I've recently abandoned the hunt in favor of pre-ordering everything I want online, but I sometimes miss the thrill of the hunt. You make me want to comb through every store in the area and find that new toy in the wild. Keep doing your thing, man.
