To that one guest

Status
Not open for further replies.
TTOG
yes we changed our coupon policy, no you cannot split your order up and no you cannot walk out the door and and walk right back in. and im sure throwing a temper tantrum will help your situation. and when you pulled out your phone to get pictures of us for when you email corp I hope you like the poses me and my GSTL gave you. seriously go die in a hole you waste of skin

Greatest story 2014
With a big smile for the picture & here is my store#.
 
TTOG
yes we changed our coupon policy, no you cannot split your order up and no you cannot walk out the door and and walk right back in. and im sure throwing a temper tantrum will help your situation. and when you pulled out your phone to get pictures of us for when you email corp I hope you like the poses me and my GSTL gave you. seriously go die in a hole you waste of skin

Greatest story 2014
With a big smile for the picture & here is my store#.

I know exactly how this one GSA and I at my store would pose. We'd totally do like a Charlie's Angel's pose and just act like it's a photo shoot.
 
Forgot about this happening today. Thanks guest for tearing open a package of 2 padlocks so you could figure out if it'll fit on the tub you were buying, than when I find you I'm the act, ask for help doing so.
 
To the guests I rang at photo: Thank you for being so patient while I tried to find someone to assist the actual photo guests.
 
To douche-bag dad who came up as I was in the middle of a large family order: I told you I'd be with you in a minute as I was filling a large order as fast as I could move. After a minute, you told your kids that this "was taking WAY too long & that you'd go elsewhere".
Way to teach your kids patience, dickhead. I hope they whined the whole way there.
 
To douche-bag dad who came up as I was in the middle of a large family order: I told you I'd be with you in a minute as I was filling a large order as fast as I could move. After a minute, you told your kids that this "was taking WAY too long & that you'd go elsewhere".

I love these idiots. They think that putting down their merchandise, that they spent time gathering, driving to another store, re-finding all the merchandise, and waiting in the line elsewhere is somehow going to save them time and make us look silly.
 
To that one guest who called me last night and went bitch mode when I told him we couldn't return or exchange the TV he purchased 9 months ago. What is so unreasonable about that? I don't care if you "just now plugged it in for the first time and it isn't working," wouldn't it have made sense to have tried it out within the period that we allow returns/exchanges? If you had done that, we would have been more than happy to make it right for you. That return would be a stretch even with "be bold." That's why we offer service plans. They actually come in handy.
 
To douche-bag dad who came up as I was in the middle of a large family order: I told you I'd be with you in a minute as I was filling a large order as fast as I could move. After a minute, you told your kids that this "was taking WAY too long & that you'd go elsewhere".

I love these idiots. They think that putting down their merchandise, that they spent time gathering, driving to another store, re-finding all the merchandise, and waiting in the line elsewhere is somehow going to save them time and make us look silly.

I will over hear comments like this while I am waiting in line myself....I want to say hey you...do you act like this/ make smart little comments at the bank or at your docs office? More than likely not...so don't come in here and act like that. ...the cashier that you are mumbling about ...is doing his/her job...they don't make their or other cashiers schedule...they don't control any of that they don't control how many cashiers there are ...so instead of spending all that energy being all pissy....think on this...How would you feel if someone went into your place of business and acted like that?
 
To everyone in back to school today: No. We do not have any pencil cases. We are literally across the street from multiple office supply stores. Perhaps you could try one of them instead of being mortally insulted I am not Harry Potter and can't conjure some up for you?
 
*waves wand*
Pencil cases eruptus!
Wouldn't that cause them to be all over the floor, along with on the shelf next to the price scanner in Sporting Goods?

I think the correct spell would be
*Pencil Case Appearo*

They're gonna end up on the floor anyways, might as well just summon 'em there
 
To everyone in back to school today: No. We do not have any pencil cases. We are literally across the street from multiple office supply stores. Perhaps you could try one of them instead of being mortally insulted I am not Harry Potter and can't conjure some up for you?

Accio pencil cases!

Have some from my store. We have so many that we flexed them into a One Spot endcap.
 
You all are thinking too limited here. What you have to do is transmute guests into pencil cases. Then that's two problems solved!

Also, to that one guest today who is "just a guy who doesn't know much about laundry" or whatever you said. I pointed out the most basic, fragrance-free Tide we have. Twice. You repeated a couple times you don't know what you're doing and you just want something to wash clothes. So why did you grab the Downy Febreeze Fancy Detergent or whatever that was?
 
I love most of the guests at my new store….my TL said our "amazed" scores are skyrocketing since I came on. For those guests who have filled out the surveys after I have helped you, THANK YOU!!

TTOG today who said I should get an immediate raise after helping you….if only!!

(Just so you all know…I do the same thing I did at the other store…help the guests to the best of my ability)
 
To the guest that yelled and complained to the LOD/ETL GE about one of our top performing cashiers because "she was so busy going on about that stupid card that she forgot to give" you a giftcard (that your purchase didn't qualify for)... FIRST - stop screaming obscenities in the store over a $5 gift card. There are children present, even yours and man am I embarrassed for you. SECOND: You didn't get anyone in trouble. All you did was confirm what our LOD/ETL GE already knows: that top performing cashier is doing her job.
 
Last edited by a moderator:
This week's ad and those gift cards are going to be the death of me. I hate when the guest says, "the cashier didn't give me my gift card" as if they did something wrong. Seriously, get the right products and the cashier will give you your damn gift card. And if they would ask before the order is complete, it makes everyone's job a heck of a lot easier!
 
To that one guest who decided that it was easier to file a complaint against me instead of following the very easy instructions that I gave you (which involved maybe a dozen footsteps) since I couldn't help you.....please feel free to take your entitled butt on a long walk off a short pier.....the best part is that store management agreed with me, not with you.
 
This week's ad and those gift cards are going to be the death of me. I hate when the guest says, "the cashier didn't give me my gift card" as if they did something wrong. Seriously, get the right products and the cashier will give you your damn gift card. And if they would ask before the order is complete, it makes everyone's job a heck of a lot easier!
My actual favorite guests while I'm on backup are the ones that watch for you to scan the items they believe qualify for the gift card and then comment if the card doesn't pop up. If it doesn't they usually just decide they don't want the items and pay for the rest of their transaction then go on their merry way. I had one ask for the right item and I called on someone in HBA to fetch it. Easy pie. LOVE those guests! <3
 
Status
Not open for further replies.
Back
Top