TToG
The day before I had recommended you a mini Altec speaker after chatting about you for a bit about what you were looking for in one. You were an old man in your high 80s and blind to boot, so I was honestly a bit afraid of getting on your bad side (especially since we have so many grumpy old guests come through here). You bought the speaker and called back the next day. When you identified yourself as "the blind old man" I helped the day before, I was mortified like "oh god oh no he's gonna complain about me he didn't like it I done fucked up." But no, you called to tell me you're absolutely thrilled with the quality and sound of that tiny little speaker. You totally made my day, but I kind of wish you had talked to guest services or one of my bosses instead so they could know I did a good job (since like every ETL and TL ever keeps asking me every single day if I'm okay there if I like it, etc etc) and can handle electronics.