mrknownothing
purveyor of things
- Joined
- Jun 10, 2011
- Messages
- 10,148
To that one ETL: Thank you for remembering from our "overnight days" that I'd much rather work re-shop than cash. Except I'm not gonna get much done when I only have 15 minutes left in my shift.
To that one GSA: The cashier training guide says to use the Additional Assistance button when one's line exceeds 1+1. Don't tell me not to hit the button and say that "you can manage on your own without me doing that." If you could manage, my line wouldn't be 1+6.
To my DTL and/or Corporate: If you don't want cashiers to work on tasks between guests, then give us hours to allocate to another workcenter so they can zone the front end, push/re-shop One Spot, empty our re-shop and hanger bins, and re-fill our bags. If we don't do those things, they don't get done. I know guest service is the priority, but we can't just let the front end look like shit and not have the necessary tools to do our jobs (i.e. bags).
To that one GSA: The cashier training guide says to use the Additional Assistance button when one's line exceeds 1+1. Don't tell me not to hit the button and say that "you can manage on your own without me doing that." If you could manage, my line wouldn't be 1+6.
To my DTL and/or Corporate: If you don't want cashiers to work on tasks between guests, then give us hours to allocate to another workcenter so they can zone the front end, push/re-shop One Spot, empty our re-shop and hanger bins, and re-fill our bags. If we don't do those things, they don't get done. I know guest service is the priority, but we can't just let the front end look like shit and not have the necessary tools to do our jobs (i.e. bags).