To that one Team Member I - ARCHIVED

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A GSA who clips his walkie at the waist was confronted by an irate TL who wanted to know why he didn't respond.
He told the TL he couldn't hear him because "I don't have ears on my hips".
 
Do any of you sometimes miss your name on the walkie? I was helping two guests today, so I couldan't tell that someone was asking for me several times (and that person got frustrated). I genuinely sometimes do not hear if someone is calling for me on the walkie, I wouldn't intentionally ignore it.


Not so much not hearing my name but leaving it on another channel by accident and finding out later the whole store was looking for me.
 
Do any of you sometimes miss your name on the walkie? I was helping two guests today, so I couldan't tell that someone was asking for me several times (and that person got frustrated). I genuinely sometimes do not hear if someone is calling for me on the walkie, I wouldn't intentionally ignore it.

Not so much not hearing my name but leaving it on another channel by accident and finding out later the whole store was looking for me.

One of my GSAs always forgets to switch back to channel one. A good portion of the store dislikes her for that.

There have been a few occasions where I've had to switch to another channel (i.e. going to three to have backroom pull an item for a guest), then switched back to one right away and heard "Team, is there anyone near mrknownothing on walkie?" Come on, LOD, I'm helping a guest. Waiting two minutes won't kill you.
 
To the team member that asked me where something was while I was off the clock and buying shite, please don't ever do that again. I sadly acknowledged the question because I didn't want drama from the grumpy guest and said I didn't know where it was. I mean seriously, just don't do that. And the guest was asking for kosher chicken fat. Are you kidding me? Do you honestly think a Target would sell that shit? They only have an endcap for Hanukkah. I also live in a part of America where the Jewish population is not large too. Why not go to a Jewish food market? Bam! Problem solved.

When I am off the clock, I don't give a shit about anything that is Target related. Do not ask me to do any work. If you are a team member or a guest or even Joseph Smith, just don't.
 
To backroom team members that assist with me CAF pulls aka my helper, please do not leave early. If you are scheduled to leave at 230 or 530pm, you don't need to be coming up to me at 220pm or 520pm and say "see you later, I'm leaving". You need to stop being a lazy ass and help me finish the pulls or at least help pull a couple more batches. One day, I hope the roles reversed in which you have the joy of being the backroom closer and I get to be your helper and I'm gonna leave early and leave you hanging. How you like that?

And another thing lazy ass backroom helpers, don't you ever tell me that you're going to take a break and then clock out for the day. If you are scheduled to leave at 230pm or 530pm, you better not be taking a break at 215pm or 515pm. I don't want to hear "I didn't have time earlier in the day to take a break". That's bullshit. If only I was the team lead of backroom, I would be your daily nightmare.

OMG, this. We juuuuust started getting weekend double-coverage in the backroom this weekend, and I got scheduled with a new TM who's been here about a month and a half (so, long enough to know better). Total lazy-ass. Disappeared at 5 pm, I figured since he was done at 6, maybe he was taking his last 15 without telling me. He came back at 5:15 and started working on pulls. But no, at 5:45, he tells me, bye StackerMistress, I still have to take my last 15.

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And then he would just... stop doing pulls sometimes.... and I would have no idea where he was... "Hey NoobTM, are you pulling anything right now?" "Uh.... nope..." WHERE DO WE FIND THESE PEOPLE
 
One of my GSA's seems to never hear the walkie, more often than not they call her name, I ignore it, they call again, I ignore it, they call a third time, I respond that I'm unsure if she has a walkie, but ask if I can help them.

It's usually then that she chimes in.
 
To that one FacOps TM: For the love of God and all that is holy, please, PLEASE just fix the radios we red tag out. Don't just send them back to us in the exact same condition we had them. Q4 is the precisely NOT the time when we can't communicate in the DC.
 
TTOTM: Learn to read the fucking schematic. That's like the first thing learned on Flow. When we're bowling, boxes marked G25 (7) 5-4-5 do not get dropped off in the fifth section of aisle G25, they're dropped off in the eleventh section. Yes, it is important. Every mistake you make bowling makes someone else have to work harder to compensate for your sloppy work. When we work huge trucks on a tight time budget, every second counts.

TTOtherTM: ARRGH they switched you to Backroom. Who am I going to argue with about comic books and shit while I bowl stuff out now? ARRGH.
 
TTOTM: You so realize that if there are two or more team members with the same name you should specify which one you wish to speak with over the walkie, right? I'm tired of having to stop what I doing and ask if it's me you wish to speak to because you can't be bothered to make that distinction.

TTOTM: How in the hell are you the Softlines team lead?! You keep claiming we don't sell anything JOY by Carters while you're standing in front of the display for that line of products. You still insist we don't sell anything of that brand ever after I point out both the gigantic sign and the endcap full of baby cloths that all have that brand name of them.
 
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ttotl-just because you can afford it doesn't mean I can…a tshirt here, a tshirt there (another red one…after I said I had learned my lesson and would not be wearing the long sleeve one without bringing a back up from now on), even a soda sometimes is too much for my meager budget.

to upper management…there is a reason I asked to change my availibility….public transportation that takes me an hour and a half becomes 3 hours after a certain point and an hour later becomes pitch a tent you'll be waiting for almost 5 hours. And I am not paying a cab the equivalent of 2 hours pay to experience the joy of working at spot
 
TTOTM: You so realize that if there are two or more team members with the same name you should specify which one you wish to speak with over the walkie, right? I'm tired of having to stop what I doing and ask if it's me you wish to speak to because you can't be assed to make that distinction.


This right here. I'm one of 4 girls at my store with the same name and we never know who needs to respond.
 
This right here. I'm one of 4 girls at my store with the same name and we never know who needs to respond.
I too have a common name, and deal with not only the "(Name) do you copy, (Name)" "Which one?" but some TM/L's will do something like this:
Person: Name do you copy, Name?
Random person: Which Name? There's two.
Person: Name. (NOT SPECIFYING WHICH ONE)
Other person with my name: Go for Name LastInitial.
Person: Never mind, Name LastInitial, don't worry about it, thanks!. (At this point the person has ended the conversation with Name, and never specified they wanted me)
few seconds pass
SAME PERSON: NAME DO YOU COPY, NAME? SECOND TIME CALLING! TEAM DOES ANYONE KNOW WHERE NAME IS?

Please people, if the name is a common name, specify which person you're looking for, and if the wrong person answers, say you're looking for the other person!
 
TTOTM: You so realize that if there are two or more team members with the same name you should specify which one you wish to speak with over the walkie, right? I'm tired of having to stop what I doing and ask if it's me you wish to speak to because you can't be assed to make that distinction.


This right here. I'm one of 4 girls at my store with the same name and we never know who needs to respond.

Last initials are big at my store. Every year, it seems like there's a different name shared by like 10 people.
 
TTOTM: You so realize that if there are two or more team members with the same name you should specify which one you wish to speak with over the walkie, right? I'm tired of having to stop what I doing and ask if it's me you wish to speak to because you can't be assed to make that distinction.


This right here. I'm one of 4 girls at my store with the same name and we never know who needs to respond.

Last initials are big at my store. Every year, it seems like there's a different name shared by like 10 people.
That wouldn't be helpful to me because the other person who has the same name as me also has a last name that starts with same letter as mine.
 
TTOTM: You so realize that if there are two or more team members with the same name you should specify which one you wish to speak with over the walkie, right? I'm tired of having to stop what I doing and ask if it's me you wish to speak to because you can't be assed to make that distinction.


This right here. I'm one of 4 girls at my store with the same name and we never know who needs to respond.

Last initials are big at my store. Every year, it seems like there's a different name shared by like 10 people.
That wouldn't be helpful to me because the other person who has the same name as me also has a last name that starts with same letter as mine.

And they're in the same workcenter as you, right?
 
This right here. I'm one of 4 girls at my store with the same name and we never know who needs to respond.

Last initials are big at my store. Every year, it seems like there's a different name shared by like 10 people.
That wouldn't be helpful to me because the other person who has the same name as me also has a last name that starts with same letter as mine.

And they're in the same workcenter as you, right?

Fortunately for me the other person works in a different area of the store than I do.
 
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[QE="hannahlouwho, post: 154830, member: 11266"]
TTOTM: You so realize that if there are two or more team members with the same name you should specify which one you wish to speak with over the walkie, right? I'm tired of having to stop what I doing and ask if it's me you wish to speak to because you can't be assed to make that distinction.


This right here. I'm one of 4 girls at my store with the same name and we never know who needs to respond.[/QUOTE]
I don't have a common name but the store I am at now has 2 babytrees, in softlines no less . thankfully we have different initials and distinctive voices. But at the beginning of some shifts, like this morning it's, "babytrees, what's your location?" I answer and get "sorry other babytrees." I will say most everybody triesto differentiate between us.
 
I worked with three Mike's at one point, One became "Groth" second became Mike(he was there the longest) and Margarita( long story but funny).

Sometimes you have to go to nicknames..
 
To that one leader: If you want the team to respect you, it might help if you stop being a complete dick to everybody.

To the new ETL-GE: I really hope you're one of the good ones. Things have really gone downhill at the front end.

To that Market TM(s?) - A bit worried I spent 20 bucks on groceries the other night and half of it was on stuff that ended up being expired. Make sure you're doublechecking. :(

Sounds like somebody wasn't following best practice and FIFOing.
 
Yeah actually I met with our TL this afternoon so he could go over it with his team. Hoping that it makes some difference, but better this happened to me than a guest.
 
I worked with three Mike's at one point, One became "Groth" second became Mike(he was there the longest) and Margarita( long story but funny).

Sometimes you have to go to nicknames..
we had the mikes two. stl two etls and 3 tms. 4 of em same initials. we became the millitaey had to go by last name
 
A cashier who can do mental math? Can I have one?

I tried to teach one of my cashiers how to calculate five percent so he could take care of guests with small purchases who forgot their redcards. His reply? "Oh, it's easier just to call you over."

I believe the guest's purchase was something super easy like $20.02 or something that time.

Most of our cashiers couldn't do it. We consider ourselves lucky if they can count money.

But to make it easy on the TM for the guests who forget their REDcard, we stopped doing it. We tell them they can bring it back the same day. Now we rarely get the question at all. All of those who always mysteriously forgot their REDcard or have had problems since day one have either remembered their REDcard, gotten the issue fixed, or at the very least stop asking for the adjustment everytime they come in.

I didn't realize this policy was up to the store. I know my store used to bend on giving guests the 5% off if they forgot their REDcards but the ETL-GE put a stop to that earlier this year claiming they got a "crackdown" from corporate about it. We definitely tell them if they bring it back within 24 hours (with receipt), we can honor it as a coupon at the Service Desk.

Back when we were still doing it, there was this old woman and her family who came in nearly every day claiming to have forgotten her REDcard, and always with a different cashier so she wouldn't be turned down. Turns out she never had a REDcard, just an Amex, but enjoyed taking advantage of the 5% discount anyway. We also had one or two TMs who would abuse this and have the discount manually applied at our registers. So glad we don't allow any of that anymore.
 
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