Seriously? Well, yeah, I'll give that figuring out the price is super hard, that really big red area printed on the item that has a dollar sign and a number could mean foreign currency or a spreadsheet formula.
Well the GSTL had to make it right since the guest was complaining and unhappy about the way the cashier handled the situation (which wasn't harsh or worthy of a coaching in my opinion). It's just that I'm wondering why she is only being coached when there are a few other cashiers who are "stubborn" and refuse to make it right for the guest in reasonable situations.
Exactly. People are always trying to get one over. I understand that life is expensive and a lot of people don't make a lot of money (me included) but is it really worth making a fuss over a couple of dollars? Especially when you know full well that they understand what the deal is and they are just making a fuss because they can. I suppose it's possible that some people who have never worked in retail might not get it - then again no, screw that and them, they're just being difficult because they suck, case closed.
TPC and coupons
Said TM gave someone several times worth of money for two transactions? Are you sure it's incompetence and not deliberate with a friend/family member as the guest?
I’m confused too. POS would deny that.
That’s so sketchy. I’m sure AP is already looking into it as they get notified I think with item already refunded overrides
In April when our modernization went into full swing, they took away access from anyone who was responsible for ordering for their dept. Etls are the only ones who can order now. If your etls are anything like ours, you’ll never see those bags because they are too busy deciding what they will have DoorDash deliver for lunch that day. Fortunately their lunches will arrive in an appropriate sized bag.
While sitting in Starbucks
