Archived When were YOU rude?

How long does it take for you to fart in front of a significant other?

  • Immediately

    Votes: 25 21.2%

  • Never

    Votes: 13 11.0%

  • 6 months or less

    Votes: 28 23.7%

  • 1 year

    Votes: 4 3.4%

  • 2 years or more

    Votes: 2 1.7%

  • Not until you live together

    Votes: 7 5.9%

  • Not until it happens by accident

    Votes: 39 33.1%
  • Total voters
    118
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tgtcpht said:
Kudos to your store for doing that, BTW...

What type of total bitch demands that someone is fired on the spot simply because they were ignored? A little entitled much?
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My store is in a weird spot (pun!). A 5-10 minute drive north and you end up in some towns with a very entitled clientele. McMansions, luxury cars, and very white collar attitudes. A 5-10 minute drive south of the store and you end up in the complete opposite. Condo/Apartments, smaller houses, blue collar folk, and the like. It's very easy to figure out where someone came from just by paying attention.
 
Zone said:
My store is in a weird spot (pun!). A 5-10 minute drive north and you end up in some towns with a very entitled clientele. McMansions, luxury cars, and very white collar attitudes. A 5-10 minute drive south of the store and you end up in the complete opposite. Condo/Apartments, smaller houses, blue collar folk, and the like. It's very easy to figure out where someone came from just by paying attention.
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Sounds like mine as well, except the town itself has both. We've still never had a guest insist on someone being fired on the spot (that I'm aware of). We DID have a guest tell AP & the LOD that they "seriously need to reevaluate their hiring practices" when we called them because he was being a dick.
 
When I was still a specialist, I had a guest complain about a service desk TM & demanded that I discipline her about how XX was handled (the TM handled it correctly, tho). I said I would speak to her.
When she stood there expectantly, I asked her if there was anything else.
She folded her arms & said "I'm waiting for you to discipline her!"
She wasn't happy when I said that such conversations were NOT done in the presence of guests.
She muttered something about me probably giving the TM a slap on the wrist & stormed off.
Not even that, biotch.
 
In all seriousness, I was never rude to anyone to their face. There was this one guy that worked at a local store nearby that NO ONE in my store liked helping because he was just so fucking annoying. He would always come over and explain to me why he was buying each individual item. Then he would stand there and hold the line up for 20 minutes droning on and on and on and on. I'd always try and make up some kind of task to do when he came over, that would preoccupy me after I rang him up.
 
I try to avoid being rude to a guest, whether it's intentional or by accident. Instead, I try to educate them in certain circumstances so that they're better guests in the future. For instance, if they complain about target.com saying we have something in stock when we don't, I explain to them that the on hand number has to be updated manually and it's not always accurate, and that they should call the store ahead of time to put the item on hold.
 
I remember I had a guest whose grandchild was tearing up the towels in domestics, after my tm just finished zoning. I asked the kid to stop. Then the bitchy grandma came around the corner and was like, "I should just go to Wal-Mart. They never tell him anything." I was like, "Sounds great! Have a fun time!" I walked away laughing and told the LOD. She cracked up. Lol
 
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Kartman said:
Just smile.

You can get away with murder!

😉
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I'm not at Target anymore 🙂🙂🙂. Where I am now, I get very few irate customers - yes customers - it took me awhile to say that, and sometimes I still refer to them as guests. Yesterday I was mean, but only because the customer was being an idiot.
The item he had didn't have a bar code. I was asking him what it was called so I could look it up on the computer and if I couldn't find it, I could call the department to get an item number. Instead of telling me what it was, he grabbed the piece and went back to the department with it. He came back and told me it was 2.66. I said, that means nothing to me, I need a bar code or item number. He told me I was wasting his time.. I said, no, you taking the part and coming back up with insufficient information is what wasted all of our time. If you want this I have to contact someone in the department and our time together will be prolonged, so let me know if you want it or not. He said - he didn't want it. I was happy.
 
I had a guest once complain when she accidentally spilled pasta sauce on herself. Without even thinking I just blurted out "Well that was dumb." She didn't appreciate that at all. I had to call the LOD and he got her side of the story and I apparently had no self control that day because I interrupted half way through her rant with "Why did you even open the pasta sauce?" I got a good talking to from the LOD but it is still one of my favorite memories from when I worked there.
 
I had a guest yesterday being difficult with one of my TMs while trying to pay with the new chip card reader. It wasn't accepting his payment and he was giving her a hard time so I stepped in, suspended his transaction, and took him to a checklane to ring him up for his coffee and pastry and the chip reader still didn't accept his card. I asked the man if he had another form of payment and he responds with "Oh my god!! Yes I do!" and snatches his card out of my hand and inserts his new card into the reader while saying "This is so annoying." I responded with "I'm sorry for the inconvenience sir, this new form of payment is new so bare with me as there's not much I can do." He tells me "Yes you can, you can fix this problem and change it back to the way it was." I told him "Sorry sir, I just make coffee, I'm not in the IT field." He didn't say anything and just left. Yeah maybe that was a little rude of me but he was being difficult for no reason, it was something that was easily solved but he made it seem like it was so difficult for him to hand me another card.
 
CoquiAzul said:
I had a guest yesterday being difficult with one of my TMs while trying to pay with the new chip card reader. It wasn't accepting his payment and he was giving her a hard time so I stepped in, suspended his transaction, and took him to a checklane to ring him up for his coffee and pastry and the chip reader still didn't accept his card. I asked the man if he had another form of payment and he responds with "Oh my god!! Yes I do!" and snatches his card out of my hand and inserts his new card into the reader while saying "This is so annoying." I responded with "I'm sorry for the inconvenience sir, this new form of payment is new so bare with me as there's not much I can do." He tells me "Yes you can, you can fix this problem and change it back to the way it was." I told him "Sorry sir, I just make coffee, I'm not in the IT field." He didn't say anything and just left. Yeah maybe that was a little rude of me but he was being difficult for no reason, it was something that was easily solved but he made it seem like it was so difficult for him to hand me another card.
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That's not too bad. Sometimes guests need a reality check. But yeah, the chip and pin process is a bit of a hassle.
 
Now if Target was smart, they would respond to criticisms of chip and pin by turning on the NFC readers, so guests can use secure payment methods like Apple Pay and Google Wallet.
 
CoquiAzul said:
I had a guest yesterday being difficult with one of my TMs while trying to pay with the new chip card reader. It wasn't accepting his payment and he was giving her a hard time so I stepped in, suspended his transaction, and took him to a checklane to ring him up for his coffee and pastry and the chip reader still didn't accept his card. I asked the man if he had another form of payment and he responds with "Oh my god!! Yes I do!" and snatches his card out of my hand and inserts his new card into the reader while saying "This is so annoying." I responded with "I'm sorry for the inconvenience sir, this new form of payment is new so bare with me as there's not much I can do." He tells me "Yes you can, you can fix this problem and change it back to the way it was." I told him "Sorry sir, I just make coffee, I'm not in the IT field." He didn't say anything and just left. Yeah maybe that was a little rude of me but he was being difficult for no reason, it was something that was easily solved but he made it seem like it was so difficult for him to hand me another card.
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Good thing you took him to a check lane.
I might've splashed him in the face with a cup of coffee 😡
 
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