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  1. animalcrossing

    The loss of pennies has absolutely crippled my store

    For reference, I work at a small format store with only two real registers, two myCheckouts and five next-gen SCOs (not the NCR death machines). We also have three new myCheckouts, but we almost never use them because they almost never work and the most used bank card in my area does not work...
  2. J

    What does guest relations want me to do with a case number?

    Not that I haven’t had interactions where guest say they’ve called guest relations and they told them that we’d be able to help them in store which isn’t the case like 90% of the time…. But nonetheless I don’t have any access to online info so why would guest relations keep telling guests to...
  3. J

    SCO cash software upgrade

    my store has been effected drastically by the current coin shortage so all the SCO are card only and creating huge lines for the registers. I’m wondering if there is a plan in place to bring back cash at SCO
  4. TurgetCirkl

    Service & Engagement New POS. Where is she now?

    Stores are FINALLY getting the ability to do exchanges (not just even exchanges) very soon. It's a bit buggy but I think its safe to say they're going to fix that before they go chainwide. That said, New POS is close to being solid if we can fix these few things Target. Wrong Payment There...
  5. E

    Checkout Anywhere

    Does anyone know what Checkout Anywhere is on the registers?
  6. J

    How to clear out of holds in new pick up app

    I see orders in the scanned section but it doesn’t let me clear it out
  7. T

    Produce last 4 numbers.

    Does anyone have a list of the last 4 dcpi in produce? We used to keep them at the registers.
  8. B

    Job description says guest advocate ( cashier or front of store / cart attendant

    Job description says guest advocate ( cashier or front of store / cart attendant Interested in being a cashier wouldn’t be able to do the cart part. Are these two separate jobs?would I be able to talk to Someone if I got through the process about just doing the cashier part. In the target job...
  9. T

    First time doing OPU

    First time doing an OPU shift and I actually enjoyed it, as someone who’s done drive up and some guest service for the past 2 years it was a nice change however if I’m being honest I think I did horribly and even though I practiced stowing 3 weeks in advanced I only practiced picking for like an...
  10. A

    Target pulls the plug on self checkouts

    Target pulls plug on self checkouts
  11. F

    Only cashier?

    Anyone else the only cashier in their store for most of the day? And NO bags for 4 hours?
  12. C

    Lack of cashiers

    Early afternoon today I went to our local Target to pay my Red Card bill and get a few small items from grocery. The store was busy. There were only a few registers open. SCO was packed with a line. Staff cuts?
  13. blueTieGuy

    Out of Gift Cards?

    Anyone else’s store just suddenly run out of promo gift cards here lately? Our store ran out today and had to start calling other stores in our area for more. Shit’s been crazy lately.
  14. Dream Baby

    Third Party Return Policy

    How does Target handle returns (non-electronic) through Third Parties now? I know you can return them in store but how long do you have? Specifically it would be a pair of boots fulfilled by Timberland.
  15. buliSBI

    SCO is getting a bit ridiculous

  16. T

    Service & Engagement G4S switched to NEW Gen SCO?

    Hello everyone! Our G4S machine just switched over to the New Gen SCO process, however, we have the old Gen SCO machines still. Client Support Center told us to call G4S, G4S just said to process the old gens as if they are new gen machines and the "cash recycler on the register will recycle the...
  17. F

    Is anyone else's store starting to worry them?

    My store has had a few extra problems lately that make me go 'should I freshen up my resume?' 1. Some SCOs not taking cash, management taking months to get around to calling the repair guy. Only for the same or different SCOs to break in the exact same way not one month later. They've modified...
  18. StargazerOmega

    Is this new?

    Do physical gift cards now have to be added to the barcode to go through? The last few times a guest has tried to pay with a gift card and then scanned their barcode, the GC wouldn't take until the guest put it in their Wallet. Is this an update to the app, a glitch, or has it been that way...
  19. C

    Circle Card Applications

    Question for all the service and engagement leaders. Is anyone else’s store/district treating Circle Cards too much like an operational metric? We are basically being told that team members need to have at least one sign up in store every month, and if they don’t, it will be a corrective action...
  20. NKG

    Code Fiesta

    Can you imagine being a Cart attendant? -"um can I have a leader go to channel two?" Two seconds later... "HARDLINES 4 I NEED YOU ON 6 IMMEDIATELY"
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