front end

Hello everyone! Our G4S machine just switched over to the New Gen SCO process, however, we have the old Gen SCO machines still. Client Support Center told us to call G4S, G4S just said to process the old gens as if they are new gen machines and the "cash recycler on the register will recycle the...

My store has had a few extra problems lately that make me go 'should I freshen up my resume?' 1. Some SCOs not taking cash, management taking months to get around to calling the repair guy. Only for the same or different SCOs to break in the exact same way not one month later. They've modified...

Do physical gift cards now have to be added to the barcode to go through? The last few times a guest has tried to pay with a gift card and then scanned their barcode, the GC wouldn't take until the guest put it in their Wallet. Is this an update to the app, a glitch, or has it been that way...

Question for all the service and engagement leaders. Is anyone else’s store/district treating Circle Cards too much like an operational metric? We are basically being told that team members need to have at least one sign up in store every month, and if they don’t, it will be a corrective action...

Can you imagine being a Cart attendant? -"um can I have a leader go to channel two?" Two seconds later... "HARDLINES 4 I NEED YOU ON 6 IMMEDIATELY"

https://www.nbcchicago.com/news/local/target-to-stop-accepting-personal-checks-as-form-of-payment/3481773/ Target going to drop checks completely even for purchases.

Long time former TM (15 years) turned guest and I just had a baffling experience. For context: the majority of my time at Target was spent working the front end in various roles including GSA later GSTL. I purchased a video game last night that had a manufacturer defect on the disc, so this...

They are at my store now. All four of them.

My store recently merged the cart guy position (excuse me, FSA or whatever they're being called) with guest services. If you're hired for guest services, guess what, you are going to do carts at some point! We've lost 3 people in the last month to this nonsense. And I quote "this is not what I...

This whole situation has been a lot to deal with. So - for the rest of my shift, (I work in food and beverage/market) I’m on register which, for the most part, isn’t that big of a deal as it breaks my shift down a bit. Two guests come to my lane and put their items on the conveyer belt (it was...

My TL told me Friday that Target is implementing a rather drastic reduction of days allowed for guest product returns. Currently, most items can be returned within 90 days of purchase, with some exceptions (i.e. tech products 30 days, Apple products 14 days, special clothing-designer partnership...

Question for y'all. What day of the week is ESIM actually due by?

I remember on workbench it said it’ll launch for some stores starting January 18 - my store still doesn’t have it

We have been having a continuing problem with no one following the correct closing procedures and general cash handling procedures at my store. I am one of two-and-a-half cash office employees and for the last few years have noticed a concerning trend of being ignored when there are problems...

I was in self checkout tonight and my child double scanned an item. I called the worker over to remove it and loss prevention quickly entered a red card into the reader, removed it and walked away quickly. Didn't interact with me at all. Then the team member proceeded to take the item off. I...

lately I’ve had a lot of guests wanting to register for tax exemption because they’re shopping for a school or church etc, they come with a tax exempt form with all the information except the expiration date. When registering on the POS the expiration tab says “optional” but it isn’t optional...

I know corporate reads these forums, which is good in this case. I want them to read this, and to know how stupid their new price change restrictions are. Recently they added restrictions to the POS limiting what kinds of price changes you can make. The problem is that it isn't consistent, at...

This was on Workbench/myDay communication last week. Starting October 1st, select stores are going to be testing out Self-Checkout converting to Express Self-Checkout, being 10 items or less only, just like the old Express Checklanes were before the wave of remodels in recent years. And as apart...

I know that a street-dated item automatically flags as such on the POS. Are street-dated items the same as do not sell items? Could they be? Or do they mean two different things?

When you are placing the CRC or salvage sticker on the item that you are defecting out, where do you place the sticker? I know the sticker is really important for CRC, but is it for salvage? I'd love to hear from someone who knows beyond a shadow of a doubt. Like did you see communication on...