front end

  1. C

    Audio cues on pos are needed.

    When POS needs attention (request a guests ID, wrong barcode, scanning while logged out, squaretrade it would be nice to hear a beep (or something) from the computer letting you know something out of the ordinary happened.
  2. jackandcat

    To be or not to be? Is the front end being called "Guest Services" again?

    Corporate seems to be using the term "Guest Services" in their messages, as well as signage for the Child Booster Seat promotion. "Guest Services" is also the name used in our Target Phone system. It wasn't that long ago we were told NOT to say "Guest Services", that our section was Service &...
  3. T

    Your store pushing loyalty Lately?

    Mine is, but so many guests do not want ANYTHING to do with circle.
  4. T

    New G4S process?

    Anyone else switch to the new G4S process, where the cash office TM removes the bank deposit from the machine instead of the courier doing so? I was wondering because all of my cash office TMs are complaining that they have to use 1 deposit bag for each side of the machine, using 2 deposit bags...
  5. J

    Digital coupon scammers

    So long back story sorry the scammers who make a purchase with digital coupons came in to do the return to get the cash as usual. At my store we make sure to give them the return back on a gift card ONLY even if it says some it is cash since they just show the barcode and they have to prove...
  6. T

    Drive up/order pickup issues

    What issues can= cause a store to lose money in drive up/order pick u9p? IS IT team members or guests faults?
  7. Jasonpark85

    Question?

    Hi, I am a target team member as a cashier. I have a question. Story first. I have high functioning autism and mental health issues and problems. this incident happened on Friday night 2/28/22. I was the only cashier at the check lane and there were a very long line of guests waiting to check...
  8. J

    Does your store line bust?

    I understand that my store is one of the smaller targets around, but our TLs recently have been really pushing for TMs on cashier to line bust even when it’s super slow. I just don’t think line busting is really that effective in “line busting” being on an actual register is more efficient...
  9. D

    djk1026 1 minute ago #10 Is anyone having a problem using the discount with the new SCO software?

    djk1026 1 minute ago #10 Is anyone having a problem using the discount with the new SCO software?
  10. D

    Salvage

    I know a lot of it ends up in places like the goodwill, but before it gets there, do people have to sort it or anything? Does someone scan those dumb stickers after the stuff leaves the store? If they do, I feel really sorry for them because they can be anywhere on the items from our GS dept...
  11. R

    Weekly Soda Update Spreadsheet

    I absolutely hate this document. When I first started as the receiver the form was great, it all fit on one sheet without being super tiny. I could just type in the store number and everything relevant to my store would pop up. I could click between the two different weeks with no problem, I...
  12. J

    Where is the “manage cash” on new pos?

    All of our SCO have been upgraded to the new pos, on the old pos at SCO we were able to see how much coins/bills there were. How can we do that now? Also, when there aren’t enough bills/coins it doesn’t say “failed to dispense $XYZ” so besides looking at the receipt how do we know how much was...
  13. TurgetCirkl

    What vendor comes to fix the registers?

    Since I know how the POS works, most of the time it should be pretty easy to fix and replace them (since I am the one who always gets called when shit breaks lmao) So rather than working in the hell hole of retail I could just work for the other company. Does anyone know what the name of the...
  14. C

    Front end folks-debit card

    I may have left my debit card at the local Target. If they find it will they make any attempt to contact the owner? I just discovered today it was missing from my wallet. I activated my NEW card today so it's good to go. If someone tries to use my old one (they would have no idea what my p/w...
  15. J

    Where’s need change slip on new POS

    on the old POS we were able to print out the slip that said which registers needed change, no one at my store knows if it’s a possibility to do it on the new POS. So, can you print the slip on the new POS?
  16. H

    Receipt ID

    A few times I've needed to return something I only have the 16 digit receipt number for. The register needs the full 18 digit number however. Target Team Member Helpline has helped me find these missing digits before. What does the first digit and last digit stand for or do and why is it...
  17. L

    Service & Engagement New POS Register Checklist

    Does anyone know the method behind this? It seems to leave a lot of money in registers overnight so our store hasn’t been following it so I’m curious what the devs/corporate was going for here. How often does the list update, what triggers a register to be put on the list?
  18. T

    Drive up is making the front end slower!

    So many people rushing around doing fulfillment they can't help run registers to lower lines! *rant*
  19. T

    Anyone else hate finding items with rippedoff/missing price tags/barcodes?

    as front end guest advocate I sure do.
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