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This just came across my news feed. https://www.cnn.com/2022/06/26/business/retail-returns/index.html "In some instances, when they determine it would be easier, some retailers advise customers to just keep or donate their return after issuing a refund." And here I thought no amount of...

Ive seen many smaller readers have new facias put on them to skim cards but I thought the bulkyness of our reader and its keypad would make it harder. Saw this in a coub video today (it is totaly not a normal video for the site, too. Mostly music video comps) and was like "That's the reader we...

Recently we’ve been having guests at selfcheckout input someone’s numbers and access the store checkout mode. For the most part everyone at my store uses a speed ID (but obviously someone could have still did it manually) so I was just wondering could they have used someone else’s numbers from...

So today , on the cashier I'm pretty sure I got scammed. This couple had a total of $1,423 , but 417 of it was Visa gift cards. Anyway she gave me all of it in cash. At one point I counted $ 1,300. After that she took all the money back and started counting it out. I saw her doing it and...

I had lunch with a friend today, who said she went to a store and their SCOs were on regular checklanes, just with no cashier and the POS set to SCO. Is this a pilot or a new thing or just a weird store being weird? My friend is a reliable narrator and she wouldn't confess to being confused...

When POS needs attention (request a guests ID, wrong barcode, scanning while logged out, squaretrade it would be nice to hear a beep (or something) from the computer letting you know something out of the ordinary happened.

??

Corporate seems to be using the term "Guest Services" in their messages, as well as signage for the Child Booster Seat promotion. "Guest Services" is also the name used in our Target Phone system. It wasn't that long ago we were told NOT to say "Guest Services", that our section was Service &...

Mine is, but so many guests do not want ANYTHING to do with circle.

Anyone else switch to the new G4S process, where the cash office TM removes the bank deposit from the machine instead of the courier doing so? I was wondering because all of my cash office TMs are complaining that they have to use 1 deposit bag for each side of the machine, using 2 deposit bags...

So long back story sorry the scammers who make a purchase with digital coupons came in to do the return to get the cash as usual. At my store we make sure to give them the return back on a gift card ONLY even if it says some it is cash since they just show the barcode and they have to prove...

What issues can= cause a store to lose money in drive up/order pick u9p? IS IT team members or guests faults?

Hi, I am a target team member as a cashier. I have a question. Story first. I have high functioning autism and mental health issues and problems. this incident happened on Friday night 2/28/22. I was the only cashier at the check lane and there were a very long line of guests waiting to check...

I understand that my store is one of the smaller targets around, but our TLs recently have been really pushing for TMs on cashier to line bust even when it’s super slow. I just don’t think line busting is really that effective in “line busting” being on an actual register is more efficient...

djk1026 1 minute ago #10 Is anyone having a problem using the discount with the new SCO software?

I know a lot of it ends up in places like the goodwill, but before it gets there, do people have to sort it or anything? Does someone scan those dumb stickers after the stuff leaves the store? If they do, I feel really sorry for them because they can be anywhere on the items from our GS dept...

I absolutely hate this document. When I first started as the receiver the form was great, it all fit on one sheet without being super tiny. I could just type in the store number and everything relevant to my store would pop up. I could click between the two different weeks with no problem, I...

All of our SCO have been upgraded to the new pos, on the old pos at SCO we were able to see how much coins/bills there were. How can we do that now? Also, when there aren’t enough bills/coins it doesn’t say “failed to dispense $XYZ” so besides looking at the receipt how do we know how much was...

Since I know how the POS works, most of the time it should be pretty easy to fix and replace them (since I am the one who always gets called when shit breaks lmao) So rather than working in the hell hole of retail I could just work for the other company. Does anyone know what the name of the...

I may have left my debit card at the local Target. If they find it will they make any attempt to contact the owner? I just discovered today it was missing from my wallet. I activated my NEW card today so it's good to go. If someone tries to use my old one (they would have no idea what my p/w...