Alright. Corporate has some new ideas, and they want to shake everything up. Here is the rundown:
WHAT WE KNOW:
- Corporate is running a pilot in 26 districts that will completely replace the operational model in their stores, and eventually, in all stores nationwide.
- The pilot is being rolled out selectively so they can flesh out any issues/quirks with the program.
- We expect this to be rolled out to all stores by Q2 2019. Once the pilot period is over, it will be slowly rolled out district by district to see how it gets handled. All districts should be on board by Q2 2019.
- The current "Team" culture is gone. All job titles will be changed, in that hourly employees are considered to be experts(food,br,flow,fufillment), advocates(front end), and consultants(a&a, electronics, and beauty) -@Lazy. Groups of hourly employees will be led by their respective "Lead" (formerly TL), and will be completely responsible for their own section of the store (food, electronics, softlines, starbucks, liquor, etc. [not including hardlines tm's/tl's, explained below]).
- The main change is that each group of hourly employees will be responsible for pushing their own sections of the truck in their respective areas. The goal is to have the flow team be eradicated, with the exception of a "Backroom Lead" (formerly TL) to supervise and manage the flow of hourly employees in and out to unload their portions of the truck/back-stock their products.
- Distribution Centers will now be placing goods on pallets sorted by group (target speak for department), instead of the old way of just filling the truck full of boxes.
- The job of LOD will be completely removed. Anything you would have gone to the LOD to solve, you will now go that groups "Leader" (formerly ETL) Notice how TL is now Lead, and ETL is now Leader.
- The Sr. ETL position is now removed. They are now considered to be Leaders. They will keep their pay, and will be grandfathered in. Current and New Leader's (ETL's) can never reach the rank (or the pay grade) of Sr. ETL. Same thing will happen to current Sr. TL's. (Sr. TL's can expect to keep their keys, but it is at Store Director's discretion).
- Pricing and POG are now gone. Each group is now responsible for these tasks.
- Property Maintenance Leader I (previously PMT/PMTL) no longer reports to the Store Director (previously STL).
- Assets Protection Leader I (previously ETL-AP) no longer reports to the Store Director (previously STL). They report solely to the APBP.
- Harlines is being renamed General Merchandise.
- Depending on store volume, there will be 2-4 groups that are responsible for sections of General Merchandise (previously Hardlines). This is where it gets confusing, so hang with me here:
- 1. Flow TM's and Flow TL's are now "experts" and Leads for their portion of General Merchandise. The ETL-LOG is now General Merchandise Leader I for their section of General Merchandise.
- 2. Backroom TM's, Backroom TL's, Hardlines TM's, and Hardlines TL's are now "experts" and Leads for their portion of General Merchandise. The ETL-HL is now General Merchandise Leader I for their section of General Merchandise.
- CURRENT PRICING AND POG TM's WILL BE REASSIGNED/TERMINATED BASED ON BUSINESS NEEDS (at discretion of the Store Director). If in a higher volume store, General Merchandise will be split into up to 4 sections, and will be staffed by those previously in Pricing/POG and new employees will be brought in to meet business needs (if positions need to be filled). If in a lower volume store (2 sections of GM), and your Store Director won't performance out under-preforming Employees, you most likely will be transferred/termed. Unfortunately, you are SOL. I would recommend talking with leadership NOW to get your job changed if you do not want to be transferred/terminated (ESPICALLY IF YOU ARE IN A ULV STORE). Once everyone who doesn't read this website finds out about this, you will have a harder time finding a new position in your store.
- HR and VM stay mostly untouched (except for the job title changes).
- New pay grades (I have no info on this yet, sorry).
- Updates to E2E. Should be more streamlined with the updates discussed in this thread.
- SFS is renamed Fulfillment. Job titles will correlate. No major changes.
- From my understanding, they [Presentation/Pricing] will be phased out (at least in an official capacity). Everything that's not a specialty center (beauty, electronics, style) or food falls under "general merchandise" which will be one team. Hypothetically, though, you could have distinct teams within that unbrella title and people could continue on as usual. I'm curious, though, if they will require stores that had an overnight or 4am plano team to transition dayside. -@PlanoPuppy
- Shipt will now take up space in the backroom. Shipt contractors will be constantly coming in/out of the backroom to gather guest orders and drive them to the guests. They will wear a green Shipt shirt and will have a Shipt ID badge with a hologram and picture of them on it. They will check in with the Backroom Lead before taking anything. IF YOU SEE SOMEONE WALK INTO BACKROOM NOT WEARING THIS UNIFORM AND CLAIM THEY WORK FOR SHIPT, CALL AP ASAP!!!
- DEPENDING ON STORE VOLUME: There may be a dedicated Shipt (or multiple) employee(s) (not contractor) walking the store and gathering items for guest orders, and will leave them in the assigned area in the backroom for the Shipt contractors to pick them up and drive them to the guest.
- New Job titles:
- The pilot is being rolled out to the following districts:
If you think I missed something/think something needs to be updated, post below and tag me and I will fix it.
Best of luck to everyone in the pilot districts, and to everyone else when this finally gets rolled out. Hopefully it won't be too horrible by the time it reaches your store.
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