My point exactly.Of course not.
But as long as metrics are green and everything is swept under the rug before a visit what does it matter?
My point exactly.Of course not.
There are many items that are better backstocked in cases, ex. lamps or high quantity items. They're also safer to handle when you need to go over 6ft/use a ladder.I freaking hate casepacks. Whats the point of them?
I'm sorry that your store is struggling so much, but I think you're right - old process or new, the struggle remains if no one knows how or cares enough about doing a good job, and has inconsistent leadership.our store continues to struggle, and I'm not optimistic that going to back to old processes is going to change that
That’s going to be all stores not just pilot stores. Was told April/May so must be the same thing.By this week everyone who is in the pilot should see that all
Gm tm dropped under inbound on the grid .
Yup . And now is time to get those trucks done in 1h and clean by 8.That’s going to be all stores not just pilot stores. Was told April/May so must be the same thing.
By sweeps, you mean merchandise transfers?On top of that, our SVP just shot out an email saying no sweeps will be allowed in our region going forward. GVP has to approve all exceptions. So when DC shits on you and you need to use space efficiently, cases become a big deal.
That store is really deviating from correct procedure. I utterly despise shoplifting but on my many SCO shifts I've learned from a few coachings that my job is to watch the guests and transactions, and be there to provide service and assistance. I do think that being told to stock candy at the same time, or open up the adjacent check-out register and cover SCO at the same time means that the quality of service expected from our SCO guests suffers. It's "robbing Paul to pay Peter".Degenerate central. There have been points where I was told to go up to guests if I saw them stealing and say 'hey I think you forgot to scan something' and I have 0 AP training whatsoever. I refused to and they never said anything more on the subject until the next time they decided it was a thing we should do.
We are told to watch, then told to stock stuff, then scolded for not catching thieves.
Guess I never thought about how bad the store was. I assumed it was like this everywhere for the longest time.
That store is really deviating from correct procedure. I utterly despise shoplifting but on my many SCO shifts I've learned from a few coachings that my job is to watch the guests and transactions, and be there to provide service and assistance. I do think that being told to stock candy at the same time, or open up the adjacent check-out register and cover SCO at the same time means that the quality of service expected from our SCO guests suffers. It's "robbing Paul to pay Peter".
Oh, I thought it went without stating it that most etls and no sds could do that. Lol.I see your TL and raise you an ETL.
they do not know how to read a pick label, a schematic and only having hazy ability to read backroom locations.
Yep. Any merch transfer orders have to have GVP or an exception sweep orderBy sweeps, you mean merchandise transfers?
That’s insane.
That’s literally insane. RevLog already goes by forecasted sales, so everything that can be sent back is “HQ Approved” by default.Yep. Any merch transfer orders have to have GVP or an exception sweep order
Sh*t rolls downhill. And the stores are in ravines. But don't worry, it's all the stores' fault.That’s literally insane. RevLog already goes by forecasted sales, so everything that can be sent back is “HQ Approved” by default.
Do the DCs serving your region mess up all the time like ours do? We have dozens of tickets in myHelp where HQ says our OTLs and forecasted sales are accurate, the DC is just dumping more on us than they should be. We could routinely send back multiple pallets each week with the extra crap they needlessly send us.
There’s nothing holding them accountable for doing so. Only stores are held to any sort of standard, unfortunately.
Gotta be group specific because that’s not a thing where I’m from. “Exeception sweeps” by definition need approval but normal sweeps and transfers definitely don’t. We send Store-DC transfers a few times a week.Yep. Any merch transfer orders have to have GVP or an exception sweep order
Yeah like I said in my earlier post it's region wide. We could just be in different regions.Gotta be group specific because that’s not a thing where I’m from. “Exeception sweeps” by definition need approval but normal sweeps and transfers definitely don’t. We send Store-DC transfers a few times a week.
It’s been working well. At our store though they kinda took hours from closing and it’s causing major issues like beauty just straight up being ignored.Thought I would bump this as opposed to making an entirely new thread... Those in the pilot, how is it going for you now?
In targets eyes and , arguably the correct view the TLs should be doing all that … I can see having captains at night to help the closing leaWouldn't mind if they gave each store a couple like official "Captain" positions for TMs. Could pay an extra $1 or 2, and they'd be the designated trainer and point person when the TL/ETL is unavailable.
Ex. Service & Engagement Captain (old GSA) that'd train new hires, run breaks and speed weave, do cash office, etc
Or
A Fullfillment Captain (pacesetter) that trains, can help with INfs, can call for backup, etc
Basically, it's things that these TMs are already doing, but at least recognizing them with a bit of extra cash and a fancier title for the trouble!
Thinking this would be the TL bench/development pipeline spots, like the old GSAs, Brand Specialists, PAs, etc
Continuing that line of thought, I'm wondering if Target will expand the new PG38 role to other positions going forward.In targets eyes and , arguably the correct view the TLs should be doing all that … I can see having captains at night to help the closing lea
what is PG38? -- what role?Continuing that line of thought, I'm wondering if Target will expand the new PG38 role to other positions going forward.
what is PG38? -- what role?
what PG are tms? and TLs?
35? 40?