Bye Bye Receivers

I spent over a hour and half checking in vendors today. They were coming in one after another sometimes a couple at once.
Muti beer and one soda which are time consuming detail check ins. Several smaller vendors and a audit for Frito Lay.
Not knowing how the test pilots are setup a fb team member would have be off the salesfloor receiving product. Now imagine if this is a sweep day and I'm trying to remove
the pallets from receiving to put them on the truck.
 
jackofall said:
I was notified last week that one of our stores pilot programs involves eliminating the receiver's position and making the f/b team responsible for receiving vendors. The receiver still gets 3 hours a day to do reverse logistics. The rest of his/her day is spent as gm or inbound.
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🤣🤣🤣🤣 my store tried that one day the receiver called out. I told them to decide if they want FDC unloaded or me to issue credits all day...Needless to say FDC was more important
 
A big problem is that Market already has so much crap they have to do, that pulling them away from that is going to cause market to back up. Even if there is a fully staffed market team, there will always be weak people on that team. So you stick them with the easy jobs that you can trust them to not mess up. This leaves the more difficult, time-consuming, takes actual critical thinking skills jobs to the strong team members. Now I wouldn't want to pull the strong market team members away from their jobs to come to receive, but then that leaves the mediocre people to come and receive and that is much worse.

I'd say in my store, depending on the day 60-70% of my vendors come outside the time frame that they have me still being in receiving. But I haven't been told if market will be coming back to receive during that time frame. Soda vendors take about 15-20 minutes per unload, potentially more if there is an audit that is rough, Nabisco takes 15 minutes minimum if there is an audit, Frito around 10-15 minutes if there is an audit, Milk is about 10-20 minutes depending on the order size, Grocery can take 15-30 minutes depending on what stop we are on the truck. Outside of those vendors, most others take between 5-15 minutes to check-in.

So depending on when stuff gets delivered, there are times where a market TM could be pulled away from their other tasks for close to 2 hours (it is rare, but I have had days where I have received for 2 hours straight with maybe a 5 minutes lull) And if they have someone jumping back and forth between market and receiving they could be in receiving for say 10 minutes, finish up, go back to market and then 10 minutes later get called back to receive another vendor. And having every market tm be trained in receiving is a horrible idea because 1. Not everyone is capable of grasping how to do it properly 2. Does not foster a good way to build up vendor relationships and 3. Can cause a ton of confusion and problems if someone who thinks they know what they are doing just wings it and makes a huge mess that someone will have to take time to fix.
 
RevLogRaven said:
These are questions that I have as well, I am going to be mad if they just get set to the side for me to deal with the next day. That is a good way for stuff to get misplaced/not received. Or what if a non-food vendor calls during the day with a question, or even a food vendor? Do we have to juggle phone calls around until it gets to the right person?

And does a market person have to jump back and forth for receiving? Sure anyone can let the vendors in, but some of them need a PO before they go out, and sometimes they are outside for 5 minutes picking their order and sometimes it is over 30 depending on how big it is. There is no way to know how long a vendor is going to take to pull an order, and it could mean market could be jumping back and forth between their normal task and receiving.
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Dumping receiving on food is dumb. To much walking from one place to another. To much time will be wasted, little will get done, and what does get done will probable be halfassed.
 
thebroche said:
FBTL here with very thin team at ULV store. Usually have only 1-3 tms in the morning. One produce and one dry, there are far too many intricacies here to have them do everything. Worried about vendors taking advantage of them. Testing the pilot has caused our receiver to want to give it up no matter what. Pragmatic ETL says we have to give it a try. Modernizing the receiving position does no one any good. Funny how my FBC goes on about how receiver is first line of defense against vendor shenanigans yet this comes up.
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Every retail business out there absolutely hate the fact they have to spend money on anyone being strictly Operations, they want every employee grabbing money out of the customer's pockets and never think that without Operations you got nothing to sell...
 
KarmaToBurn said:
They've been telling my position is going away since I got hired 11 years ago, then I go on Vacation and somebody breaks a state liquor law and several federal ESIM regulations and I'm jokingly told I can never leave again..... Never gonna happen, even the SDs don't know the shit we do....
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So true.
 
allnew2 said:
No that doesn’t include in the receiver core role , signing is to be sorted by the vml or signing person , and supplies by cart attendant
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So who takes care of the pallet between when it's received and when it's sorted? It can't just sit on the dock while other deliveries arrive or until the VM or cart attendant can start sorting, especially in stores with very little space in the back.

There were multiple times when I had Pepsi, Coke, beer, store supplies, and SFS boxes arrive between trucks on a double. There is no space for all of that to just sit around until the right people can come along. It all has to be managed to avoid space constraints and safety issues.. and the only person who is consistently in the back to manage it is the receiver.
 
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YugTegrat said:
So who takes care of the pallet between when it's received and when it's sorted? It can't just sit on the dock while other deliveries arrive or until the VM or cart attendant can start sorting, especially in stores with very little space in the back.

There were multiple times when I had Pepsi, Coke, beer, store supplies, and SFS boxes arrive between trucks on a double. There is no space for all of that to just sit around until the right people can come along. It all has to be managed to avoid space constraints and safety issues.. and the only person who is consistently in the back to manage it is the receiver.
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Cart attendant and my signing tm .
 
YugTegrat said:
So who takes care of the pallet between when it's received and when it's sorted? It can't just sit on the dock while other deliveries arrive or until the VM or cart attendant can start sorting, especially in stores with very little space in the back.

There were multiple times when I had Pepsi, Coke, beer, store supplies, and SFS boxes arrive between trucks on a double. There is no space for all of that to just sit around until the right people can come along. It all has to be managed to avoid space constraints and safety issues.. and the only person who is consistently in the back to manage it is the receiver.
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There is supposed to be a set spot for the signing pallet in the fixture room, or near it if you dont have a fixture room that can fit a pallet. VM should be sorting it right away anyways. Wish there was still a signing specialist.
 
allnew2 said:
Cart attendant and my signing tm .
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If they're busy doing other things, who takes care of the pallets so that they aren't in the way? The store I'm at now has no space for pallets in receiving. If the cart attendant is bringing in carts, cleaning up a spill, or doing a carry out and there's no space to stage the pallet in receiving, who is supposed to take care of it? If the VM / signing TM is on their lunch or in the middle of adjusting lights after a move / for an upcoming visit, what's done with the pallet in the meantime? If the Fulfillment TL is off and 10 pallets of SFS boxes come in, who takes care of them? If the Starbucks order comes in, but there's only two baristas there that day and they're dealing with a line of 10 people, who takes care of their pallet so it's out of the way?

Especially if immediately after those things are dropped off, Coke and Pepsi show up with 5 pallets each and there's literally no space for anything to leave as-is. Oh, and Inbound still has to do their second truck of the double, so you need to keep the unload area clear for u-boats and flats.

In a perfect world, yeah. I get it. It makes sense, because everyone is responsible for their own things and has ample time to complete their respective workloads. But in the real world, it doesn't always work out that way. That's evidenced by all the pictures of multiple safety hazards and OSHA violations that littered reddit a couple of years back, where pallets of freight and supplies are literally just everywhere.
 
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No adjusting lights during the store hours , Starbucks is put in the Starbucks room and the etl for f&b or the Tl for Starbucks or the other 2 Tl for market would take care of it , and pallet for signing comes only on Monday so it gets done by the signing person right away . And the supplies pallet if the cart attendant is busy one of the 4 leads for service and engagement or their etl takes care of it . No STS at my store .
 
Is not adjusting lights a company rule? Because you're supposed to adjust them each time you move anything on the floorpad, which usually happens after store open since typically only Inbound and GM are there prior to 8.

You've said before you're at a UHV store and it shows, given you seemingly always have someone available to do those things. Other stores are not so lucky.
 
YugTegrat said:
Is not adjusting lights a company rule? Because you're supposed to adjust them each time you move anything on the floorpad, which usually happens after store open since typically only Inbound and GM are there prior to 8.

You've said before you're at a UHV store and it shows, given you seemingly always have someone available to do those things. Other stores are not so lucky.
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It’s the company rule to not have any power equipment on the floor after 8 am. Any transition that need light adjustment or signing vm should come in either at 6 or 7 am no later . It only takes 5-10 minutes to adjust light.
 
allnew2 said:
It’s the company rule to not have any power equipment on the floor after 8 am. Any transition that need light adjustment or signing vm should come in either at 6 or 7 am no later . It only takes 5-10 minutes to adjust light.
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We were told it's fine to have powered equipment on the floor after 8, as per our DSD and OD. AP has to use the WAV after store open anyway to adjust cameras.
 
YugTegrat said:
If they're busy doing other things, who takes care of the pallets so that they aren't in the way? The store I'm at now has no space for pallets in receiving. If the cart attendant is bringing in carts, cleaning up a spill, or doing a carry out and there's no space to stage the pallet in receiving, who is supposed to take care of it? If the VM / signing TM is on their lunch or in the middle of adjusting lights after a move / for an upcoming visit, what's done with the pallet in the meantime? If the Fulfillment TL is off and 10 pallets of SFS boxes come in, who takes care of them? If the Starbucks order comes in, but there's only two baristas there that day and they're dealing with a line of 10 people, who takes care of their pallet so it's out of the way?

Especially if immediately after those things are dropped off, Coke and Pepsi show up with 5 pallets each and there's literally no space for anything to leave as-is. Oh, and Inbound still has to do their second truck of the double, so you need to keep the unload area clear for u-boats and flats.

In a perfect world, yeah. I get it. It makes sense, because everyone is responsible for their own things and has ample time to complete their respective workloads. But in the real world, it doesn't always work out that way. That's evidenced by all the pictures of multiple safety hazards and OSHA violations that littered reddit a couple of years back, where pallets of freight and supplies are literally just everywhere.
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Signing pallets - salesfloor TLs break down pallet and take care of the signing for their respective departments

SFS boxes - we have a few fulfillment team members who are trained on the stacker. If they can't get to the pallets right away we'll stage them at the pack station and one of the closers will take care of it. Honestly I've never even seen our flex TL use the stacker.

Starbucks - either the starbucks TL/team members will come get it or if it's too busy the food and bev TL will take it up there for them. Failing those two options it gets stored in the ambient room until someone has time to take care of it.
 
What if you put the receiver in market to help out with their workload and every time a vendor comes the receiver does it like normal and checks them in?
 
moninity said:
What if you put the receiver in market to help out with their workload and every time a vendor comes the receiver does it like normal and checks them in?
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I brought this up and it is a no-go, because it 'defeats the idea of the pilot'. They want multiple people in market (luckily not everyone because that would be a disaster) trained on how to receive and build relationships with the vendors.

From what I understand the receiver is just going to be tossed into whatever department needs support for the day/week. So for me they have said they will put me in either SFS, pulling OFO, or helping with Planogram depending on the week. I'm guessing I'll also be helping take a big part in stuff like backroom refreshes and inventory prep.
 
allnew2 said:
It’s the company rule to not have any power equipment on the floor after 8 am. Any transition that need light adjustment or signing vm should come in either at 6 or 7 am no later . It only takes 5-10 minutes to adjust light.
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not true. you just need to use cones around the wave and keep it on turtle mode while on the salesfloor. plus, the track lights aren’t on during closed hours so you wouldn’t really be able to tell what you’re adjusting.
 
REDcardJJ said:
not true. you just need to use cones around the wave and keep it on turtle mode while on the salesfloor. plus, the track lights aren’t on during closed hours so you wouldn’t really be able to tell what you’re adjusting.
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You know you can override the lights right? I’ve always done it during cosmetics transition .
 

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