So stores can’t cheat and process it ahead of time! Nice!Wait, my store got something before you all? Shook!! The guest has a 4 digit code that we type into the zebra, hit the check mark, and the order completes. If they have a bar code, we scan it, slide like normal, and the order completes. No more signature page! I had nothing to complain about today!
So stores can’t cheat and process it ahead of time! Nice!
Wait, my store got something before you all? Shook!! The guest has a 4 digit code that we type into the zebra, hit the check mark, and the order completes. If they have a bar code, we scan it, slide like normal, and the order completes. No more signature page! I had nothing to complain about today!
This doesn't make it faster except when we scan the barcode, typing in a 4 digit number surely makes it slower than it has been. We already tapped the three dots and processed without a signature.
What if they don't have a barcode or the 4 digit code, only an ID?Wait, my store got something before you all? Shook!! The guest has a 4 digit code that we type into the zebra, hit the check mark, and the order completes. If they have a bar code, we scan it, slide like normal, and the order completes. No more signature page! I had nothing to complain about today!
I’m so over the Past Orders feature not working in the Pickup app...makes things so much more difficult when something goes wrong
A/B testingDoes anyone know why Target app team constantly changes Target Wallet then reverts it.. seems they can’t make up their mind or guests just don’t like anything they have tried?
You won't be getting them to reset the timer (sigh).
Sounds like a nightmare...luckily haven't run into this yet but know we would have some seriously pissed off guests (and rightfully so)Did anyone have orders showing “picked up” on the guest’s phone, but it was still active in our pick up app as unprocessed? We had a few these past few days. Guest had no way to notify on the way/ here and had to call, but most were annoyed/ scared that we gave their order to someone else. Still in hold and active in our pick up app.
Did anyone have orders showing “picked up” on the guest’s phone, but it was still active in our pick up app as unprocessed? We had a few these past few days. Guest had no way to notify on the way/ here and had to call, but most were annoyed/ scared that we gave their order to someone else. Still in hold and active in our pick up app.
This happened to me too. Management keeps telling us it’s the WiFi. 🙄The Order Pickup app has been being so stupid the past couple of days. I've had it crash on me at least twice yesterday while trying to pull up someone's past order. Yesterday it would also get stuck after the signature screen with the "changed quantity, try ringing up at POS" message a couple times.
Oh, this is going to annoy a lot of people at my store. 😂😂😂good
Oh, this is going to annoy a lot of people at my store. 😂😂😂
I wish they would extend the time to 3 or 4 minutes though. Especially because they gave guests the option of switching their OPU to DU in the app, we get quite of few “beep beep, I’m on my way” to “honk honk I’m here” in a second. Fine if it’s a few things but if it’s a large order, it screws with our times.the only way i stopped team members from asking guests to reset just so they could have a low wait time was by watching and coaching them
mostly fixed now
the only way i stopped team members from asking guests to reset just so they could have a low wait time was by watching and coaching them
mostly fixed now