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I just had the VP ... looks like we are “embracing” the new process pretty well
We had a VP as well but I think she was a regional VP or something
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Are you guys also “ embracing “ the new rollout?
RightArm
2 Many Hats...
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We are getting a Next Gen remodel in July.... so yeh. But I didn't realize that had anything to do with it.
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I would totally get fired, because I would be sure to tell him exactly what I think of the way he's trashing this company.
can't touch this
PhD
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I will actually die of ruptured sides if BryBry gets pepper sprayed or swung at by a disgruntled TM during his tour
jumped to my head when i thought of cornell walking along and be like "hello, im the CEO brian Cor--" and then just gang rushed by TM's who have begged for hours, done back breaking work, and put in more effort than most TL's only to be pushed aside and forgotten.
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Janna was a clueless self serving twat that only cared about numbers and promoting when she was within my sphere about 4 or 5 years ago.
Announced company visits are such a joke. Most stores blow payroll like crazy making things as perfect as possible beforehand unless it’s a truly broken store.
They know how the stores are functioning... they just want to pretend they don’t so you don’t get demotivated... it’s a means of keeping the pressure ratcheted up for as long as possible before the house falls.
If they truly wanted to visit stores to check on them then they wouldn’t announce visits ever.
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RightArm
2 Many Hats...
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And if they truly cared they'd actually listen to the people on the front lines as it were; the people in the store who actually SEE the results of their decisions.
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At a visit recently we were asked :
“what do you do for us ?”
Most tm answered with title but the visitor wasn’t pleased.
What was the answer supposed to be ?
I thought of saying “Bring joy to the everyday lives of our guests.” But it sounds so insincere.
Do you Think he really wanted to hear us regurgitate that phrase ?
“what do you do for us ?”
Most tm answered with title but the visitor wasn’t pleased.
What was the answer supposed to be ?
I thought of saying “Bring joy to the everyday lives of our guests.” But it sounds so insincere.
Do you Think he really wanted to hear us regurgitate that phrase ?
BoxCutter
Cut hard. Cut deep.
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The best you could say about my store is we are "embarrassing" the new process pretty well.
Just say it in the voice of Eeyore:
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It would more effective if visits were not announced. The uppers do a shit show of acting when visitors come. The backroom is actUally cleaned and the store looks perfect. I dont have time for the dog and pony show. Leads speak to you who never spoke to you before.
happygoth
reshop till I drop
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I always said that if I were the CEO or upper leadership in a company, I would make unannounced visits. I would stay incognito, dress like a guest and check out the whole place. We had a district VP at my old job that did that a couple of times, I think the only thing we really got dinged on was failing to greet him. The next time he came, we had a heads up from another store nearby because he had just visited them. We had already circulated his picture so we knew what he looked like and were prepared.
gsa4lyfe
Always here
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Honestly most visits are unannounced but everyone has a friend. We had an unannounced GVP visit a couple weeks ago but our HRD is good friends with my SD so he gave us a heads up. This happens more than you’d think. DSDs are often given a friendly heads up by someone they know.
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