Archived Companywide outage

[rog the dog]

hey guys its not all bad at least our registers have a touchscreen now /s

 

[BullseyeBabe]

I wish I could say maybe this will be a wake up call for Spot, but...

 

[OneArmedJesus]

> registers go down
> about to hit compliance
> all sorts of madness
> "hey I'm heading out for the day, good luck"

 

[starmaster1000]

We've used first five digits of the DPCI and then 0000

That's how we are getting guests out the door.

 

[Endlessbackstock]

Tomorrow’s news story:

1.5 million Red Cards compromised

 

[PotatoTomato]

Online is calling it Targetgeddon

 

[Amanda Cantwell]

Please update your app. We deployed an update earlier this week due to a security finding and it appears the version you're on is still an older one.

Yeah I’m sure that’s on the top of a GSTLs priority list right now lol

 

[Hardlinesmaster]

Mycheckout are impacted too

 

[Amanda Cantwell]

I was simply stating a fact.

I know I know I was kidding

Do you have any info on what’s going on

 

[Hardlinesmaster]

Please update your app. We deployed an update earlier this week due to a security finding and it appears the version you're on is still an older one.

The mycheckout is up to date on the app.
Target.com & Pda are operational.

 

[Amanda Cantwell]

People in the chat are reporting that systems are back online

 

[Llamanatee]

Tomorrow’s news story:

1.5 million Red Cards compromised

Yep!

 

[rog the dog]

No. Not a lot of chatter except likely on the phone call that I'm not on at the moment

Aren't our register systems completely outsourced to a third party or something? I imagine the issue is with them? or am I wrong about that?

 

[Amanda Cantwell]

No. Not a lot of chatter except likely on the phone call that I'm not on at the moment

I love this happened like 2 days after redcard payments went down for a few hours. Legacy POS team needs to step it up now that new pos is delayed until 2020

 

[IWishIKnew]

Good thing for you, taytay. I've been on those major incident report calls. They are not fun, and the worst call I've been on would be all fun & sunshine compared to this one.

 

[Amanda Cantwell]

Aren't our register systems completely outsourced to a third party or something? I imagine the issue is with them? or am I wrong about that?

Nope. Hardware is NCR/Compucom but software is us

 

[can't touch this]

 

[Hardlinesmaster]

Stay calm, everyone. @taytay, please keep us to date.

 

[rog the dog]

Nope. Hardware is NCR/Compucom but software is us

that's two major POS issues within 2-3 days then. Damn someone's dropping the ball somewhere

 

[Hardlinesmaster]

I think the conversion from dos, did not go well.

 

[Antennae]

Somehow a TM from each store will surely be to blame.

 

[Amanda Cantwell]

I was on one for receive yesterday so I just wanted to enjoy my weekend

My apologies if that was about my issue lol

 

[Hardlinesmaster]

Not today.

 

[rog the dog]

Somehow a TM from each store will surely be to blame.

Damn, you got me. I've been plotting this since Q4, me and 1850 other employees, one from each store, coordinated this effort and we were all promised exec level jobs at walmart

 

[gsa4lyfe]

Please update your app. We deployed an update earlier this week due to a security finding and it appears the version you're on is still an older one.

Yeah I’m sure that’s on the top of a GSTLs priority list right now lol

Hahaha I appreciate the heads up! Also I’m off today so I’m just relaxing in the sun. Lots of calls and texts from my team until I told them it’s a global issue and it will resolve itself.

Edit: I love that one of the updates is that it informs users of updates.