Archived Do you guys take all your 15 min breaks?

[Frontlanegirl]

Leadership knows I am a hard worker and get my work done, like these past two weeks. Hell with being sick and having to set almost every endcap I own. But I’ll leave with a clean green slate. That being said, they walkie me on my 15s/Lunches/ even though they well know I am on said 15s/Lunches.

That is why you turn off the walkie.

 

[HRZone]

Pushing, doing pulls, zoning, backstocking, etc.. are all far more enjoyable than sitting in the breakroom for 15 minutes and doing nothing.

That's kinda silly. If I have nothing better to do on my break I come on TBR.

Yep but we're not allowed to give cashiers supervisor numbers. Technically my guest service team can cover me, but if that access is needed I have to step in.

Your guest service doesn't have supervisor access? Why can't the LOD or another TL override. As such a high volume store I don't buy that you guys don't have more GSAs or TLs who can override transactions

 

[Frontlanegirl]

Yep but we're not allowed to give cashiers supervisor numbers. Technically my guest service team can cover me, but if that access is needed I have to step in.

I used to give them a speed ID but my ETL-AP said no. My store is so high volume that it's inevitable that my numbers will be needed. Sometimes I just take a coffee break and respond when absolutely needed. Not a real 15 but close enough.

Other times we just take our 15 with our 45 when the mid comes in.

We have to have our GSTL's numbers to cover their lunches because there is usually only one opener and closer. Usually, a trusted cashier or GSTM covers their lunches. If Spot doesn't want us to use their number then they need to allow more hours for a mid.

 

[Frontlanegirl]

My store is going to start scheduling people for breaks, even HL, so you'll see when you are scheduled for break(s) when you come in for your shift. Apparently the scheduling software can do that. Does anyone else's store do that?

I don't find it realistic. It just takes one callout to mess it up.

 

[IcePeasant]

IP, I see the same thing happen at my store. I hate when ETLs do that crap to their TLs. It is problematic because this is one of the reasons why certain TLs try to work off-the-clock. They know that the LOD is going to call them asap so they check out equipment, print reports, and look through e-mails before they officially start work.

Some days there’s no equipment and they all haven’t been checked out, that is not my problem. I’ll gladly push some reshops or cafs without a device, but don’t ask me to research, drop a batch, or pull. Sorry, not enough spot money to go around with devices.

 

[NPC]

I realize I'm giving Target free work when I skip a break, but sometimes I legitimatey don't want one. They throw off my groove. Sometimes it hurts less to power through. Lol.

 

[Amanda Cantwell]

That's kinda silly. If I have nothing better to do on my break I come on TBR.



Your guest service doesn't have supervisor access? Why can't the LOD or another TL override. As such a high volume store I don't buy that you guys don't have more GSAs or TLs who can override transactions

only supervisors should be coded in POS as such. if a GSTL goes on break and there's no GSA, trusted GSTM runs the lanes, calling for LOD as needed.

 

[Frontlanegirl]

only supervisors should be coded in POS as such. if a GSTL goes on break and there's no GSA, trusted I GSTM runs the lanes, calling for LOD as needed.

I don't see my LOD's heading up every time I need super numbers.

 

[IWishIKnew]

I don't find it realistic. It just takes one callout to mess it up.

Quite possibly. We shall see.

 

[Amanda Cantwell]

I don't see my LOD's heading up every time I need super numbers.

Keyword is “guest assistance”. If they know it’s for a guest, they’ll come. Well, at least the ETLGE will.

 

[beachlover]

My store is going to start scheduling people for breaks, even HL, so you'll see when you are scheduled for break(s) when you come in for your shift. Apparently the scheduling software can do that. Does anyone else's store do that?

My store posts the software break schedule about 50% of the time, but rarely during Q4. Our SL team really only looks at lunches and adjusts breaks on our own. I think other teams follow it more closely. It's a little messed up. One day my schedule was 8 - 4:30. They had my first break at 10:30; lunch at 12:30 and final break at 1:30. (I'm in a 45 minute lunch state). On busy days, I've taken my final break within 30 minutes of the end of my shift but almost always take the break.

 

[Amanda Cantwell]

Yeah we never use the my time breaks. If we did there would be days I just worked 8hrs straight. Cashiers get assigned breaks and GSTMs it's just "make sure one of you is here and don't hit compliance".

 

[HRLady]

Here is the official information straight from the Team Member Handbook:

 

[HRZone]

@IcePeasant If you ignore them usually another tm will say he or she is in break. Or they will get the hint

 

[TTGOz]

Almost impossible to get everything done when you're all alone and have a last 15 to take.. especially back in my store's frozen dairy.

If you haven't read about my store's situation then;
Lack of people
Lack of schedule(people not scheduled more than 4 hours at a time for 0 reason)
Man cafs at 11am, 3-4pm, with pulls at 1 o'clock and 5 o'clock, freight is never usually done until 12pm
I'm always alone after 12:30pm, every is either already off at 11am or the 4am-12:30 people are off or have headed out early
All pulls are usually 300+ DPCI, quarter 4 I saw crazy pick amounts, biggest has been 700 DPCI with only 3 people on hand for just Dairy section.. not including frozen

Then you have to continue to do all of this and our ETLs and LODs get pissed when an endcap is looking a little empty because for some reason the mancafs and auto batches didn't cover them, milk needs to be filled, eggs need to be filled, between usually me and possibly one other person, it's almost impossible. It's hard, yeah it sucks to not be able to take my 15s sometimes, but I'm gonna echo what TargetNPC said;

taking my 15 actually sometimes throws me out of my groove and "in the zone" mentality. I always take my first 15 and 30(duh) but most times I will usually (have) to skip my last 15. More than not I'd love to take it, but I don't get to with so much to do.

That being said, I've been called "one of the main guys" and everyone comes to me for Frozen Dairy stuff after 3:30pm. It'd be great to be a team leader back there or a PA, I think I'd fit the role quite well.

 

[HRZone]

only supervisors should be coded in POS as such. if a GSTL goes on break and there's no GSA, trusted GSTM runs the lanes, calling for LOD as needed.

My store has 5 GSAs for that very reason.

There is no limit to how many GSAs you can have. We don't have service desk tms we just have gsas. 50 cent raise is nothing for an extra tm with supervisor codes and email.

 

[HRZone]

My store posts the software break schedule about 50% of the time, but rarely during Q4. Our SL team really only looks at lunches and adjusts breaks on our own. I think other teams follow it more closely. It's a little messed up. One day my schedule was 8 - 4:30. They had my first break at 10:30; lunch at 12:30 and final break at 1:30. (I'm in a 45 minute lunch state). On busy days, I've taken my final break within 30 minutes of the end of my shift but almost always take the break.

My old store the team lead or captain would write a salesfloor break schedule for the day. I miss that.

 

[Greenie]

Yep but we're not allowed to give cashiers supervisor numbers. Technically my guest service team can cover me, but if that access is needed I have to step in.

I used to give them a speed ID but my ETL-AP said no. My store is so high volume that it's inevitable that my numbers will be needed. Sometimes I just take a coffee break and respond when absolutely needed. Not a real 15 but close enough.

Other times we just take our 15 with our 45 when the mid comes in.

You aren't the only one with supervisor numbers. Take your breaks. The front will continue to run without you. (I thought I couldn't take breaks before because I needed to run those lanes). Now I only forget the random second break because I'm in the zone and lose track of time. And I'm pissed at myself once I realize it.

If we don't have another GSTL/GSA to cover, we get another TL or a GSTM. Need an override? Need keys out of the box? Need help with a psycho guest? Call LOD or ETL/GE. I'm on break and unavailable to work.

 

[TwilightZoner]

Always, take your break.

 

[SilentCrow]

Every store is different. I would love to have 5 GSAs like your store. No one wants to be a GSA at my store because of the stress. Everyone turns down the offer. TLs are scared of the front as well. In addition if you have to wait for an LOD or SF TL for numbers, you'll be waiting forever. As I said actually running the lanes isn't the problem as my service desk team members can do that. It's about when they actually need a supervisor, they're stuck.

We can go back and forth all day, but if I told you where my store is located it'll put it into perspective. A lot of what you guys are saying is easier said than done. Our store is very complex. If I call for an LOD and it takes forever for them to come because they're dealing with stuff, I know it'll be the same for a GSTM who is just waiting for numbers to do a price match.

In theory I agree with you guys but it's not that simple. Actually the other day I went to the back to print out labels. I got a call for assistance to a register. I got tied up with a guest making my way to the front. The Lod eventually got to the register and the lady was going off so much about waiting for a price that the LOD eventually had to have her escorted out the building. She wasn't even waiting that long, but these are the type of people we deal with on a daily basis.

Just doesn't seem realistic to me for my store. This is why my old STL would schedule GSAs to do 9-5s under a department that has more hours. Unfortunately, I'm not able to control everything. ASANTS.

 

[Kompa]

lol at skipping breaks to get everything done.

How many of you that skipped breaks got more than a 40 cent rasie last year?

lol

 

[SilentCrow]

You aren't the only one with supervisor numbers. Take your breaks. The front will continue to run without you. (I thought I couldn't take breaks before because I needed to run those lanes). Now I only forget the random second break because I'm in the zone and lose track of time. And I'm pissed at myself once I realize it.

If we don't have another GSTL/GSA to cover, we get another TL or a GSTM. Need an override? Need keys out of the box? Need help with a psycho guest? Call LOD or ETL/GE. I'm on break and unavailable to work.

My store has 5 GSAs for that very reason.

There is no limit to how many GSAs you can have. We don't have service desk tms we just have gsas. 50 cent raise is nothing for an extra tm with supervisor codes and email.

I wish. Makes more sense but I don't make those decisions. As high volume as my store is, the limited amount of GSAs is crazy. Most do turn down the offer though. We're approved for one more GSA which will help, but we can't get anyone to accept it right now. They'll need an additional GSA and a GSTL to replace me soon.

 

[Kartman]

lol at skipping breaks to get everything done.

How many of you that skipped breaks got more than a 40 cent rasie last year?

lol

 

[HRZone]

I wish. Makes more sense but I don't make those decisions. As high volume as my store is, the limited amount of GSAs is crazy. Most do turn down the offer though. We're approved for one more GSA which will help, but we can't get anyone to accept it right now. They'll need an additional GSA and a GSTL to replace me soon.

Hire externally? I don't know just seems like your store is run like shit. If it's so dependant on one person what happens if you call out or go on LOA?

You have every right to keep skipping your breaks but I don't imagine your store is run well if they can't even cover a gstl break.

 

[Frontlanegirl]

Every store is different. I would love to have 5 GSAs like your store. No one wants to be a GSA at my store because of the stress. Everyone turns down the offer. TLs are scared of the front as well. In addition if you have to wait for an LOD or SF TL for numbers, you'll be waiting forever. As I said actually running the lanes isn't the problem as my service desk team members can do that. It's about when they actually need a supervisor, they're stuck.

We can go back and forth all day, but if I told you where my store is located it'll put it into perspective. A lot of what you guys are saying is easier said than done. Our store is very complex. If I call for an LOD and it takes forever for them to come because they're dealing with stuff, I know it'll be the same for a GSTM who is just waiting for numbers to do a price match.

In theory I agree with you guys but it's not that simple. Actually the other day I went to the back to print out labels. I got a call for assistance to a register. I got tied up with a guest making my way to the front. The Lod eventually got to the register and the lady was going off so much about waiting for a price that the LOD eventually had to have her escorted out the building. She wasn't even waiting that long, but these are the type of people we deal with on a daily basis.

Just doesn't seem realistic to me for my store. This is why my old STL would schedule GSAs to do 9-5s under a department that has more hours. Unfortunately, I'm not able to control everything. ASANTS.

Exactly this.