Do you need an expiration date when registering for tax exemption?

[JustTapNotNow]

lately I’ve had a lot of guests wanting to register for tax exemption because they’re shopping for a school or church etc, they come with a tax exempt form with all the information except the expiration date. When registering on the POS the expiration tab says “optional” but it isn’t optional because it doesn’t let me proceed without one. I’ve tried putting one it in for the following year/month/day after the date of certificate but still says something is wrong with the data input.

Could it be a pos issue and I call CSC? And what would you tell guests to deescalate the situation, seems like whatever I say is just confusing to them.

 

[TargetMcFly]

Damn we still take tax exempt? Phone reseller back in the days was a nightmare.

 

[Dream Baby]

Apparently it varies from state to state as when they expire.

 

[Anelmi]

My state doesn’t have an expiration date so I just make one for 10 years in the future.