Does the LI warning on the collate actually work? I have never seen it once, even on things whose casepacks have LI stickers on them (like iPads).
I very rarely see it now, when in the past it used to prompt pretty frequently.

My favorite is the laptops that have the warning imprinted on the box, and it still doesn't prompt for the sticker.
 
I very rarely see it now, when in the past it used to prompt pretty frequently.

My favorite is the laptops that have the warning imprinted on the box, and it still doesn't prompt for the sticker.
Yeah, we've finally just started putting the stickers on if the casepack has the warning or if common sense dictates we should have one, since we're fairly sure that something broke in Pack and Ship and they just don't know about it/haven't fixed it yet.
 
46D407CA-F4A1-4333-841A-CA53827DABFB.jpeg
Looks like corporate is watching us. I haven’t seen a lithium label in what felt like months and today a bunch of items needed the label. It didn’t need a label for the Apple Watch the last few weeks.
In my opinion, I think target stopped the labels temporarily during the peak season.
 
Last edited:
View attachment 4390
Looks like corporate is watching us. I haven’t seen a lithium label in months and today a bunch of items needed the label. It didn’t need a label for the Apple Watch the last few weeks.
In my opinion, I think target stopped the labels temporarily during the peak season.
Somehow I doubt Target turns a blind eye on federal regulations because it's peak season.
 
In my opinion, I think target stopped the labels temporarily during the peak season.

I don't know if it would have been a deliberate choice, but if the process to trigger the labels had broken and there were more critical processes to fix during the busy season, I could see it being pushed down the priority list.
 
I lost most of my stash of paper locations, so I started printing cart locations and sticking them to those useless black and white clips they sent us. Need to use a shopping cart? Grab a clip!
I haven't seen or heard anything about those SFS clips, anyone have SAP codes for those? I had a fully picked cart grabbed from the pack station and worked back out to the floor about a dozen times this season, maybe the clips can dissuade these morons a bit.

Does anyone else's store seem to really resent the SFS team? A lot of our sales floor TMs seem to think that we have an "easy" job (probably because they've only ever helped us pack) and so they get annoyed when we ask for help finding something or vaguely imply that our team is having a busy day. I think they're also annoyed that we don't have to wear red and khaki, and don't understand the reasoning behind it or that we have deadlines.
I hear a whole lot of pointed casual remarks of "boy I wish they'd put me on ship from store, get to work overtime and just walk around the store all day."
I shut a few of them down by walking them through the shitshow that is searching for softlines INF for two hours because the LOD wants 100% fulfillment and then busting your ass trying to get packed on time 'cause you blew half your shift digging through every single apparel rack and backroom location

Does the LI warning on the collate actually work? I have never seen it once, even on things whose casepacks have LI stickers on them (like iPads).
It feel like it was almost 100% reliable since we started SFS up until about four months ago or so, since which I've never seen it pop up once, on either the collate or the pack app. The hazmat warnings have worked as normal since we started that though.

We're looking at redoing the order inquiry in 2018 and put on myDevice. Can anyone give me ideas on where this function is used (mostly guest service...?), what you're looking up and what information is needed to answer your question of why you looked up the order in the first place? Ideally, order inquiry will have the ability to see any type of order in the store and give you status info. Conversations are underway...would love any input you have to influence this. Thanks!
Agreeing with needing to see who picked the items and who packed them/processed them for the guest. Would help a lot with following up with TMs and figuring out where something went wrong.

It's kind of unrelated, but something I would love to see is more integration between the Zebra apps, MyWork/Move/RFID. As it is now, when I'm trying to dig into softlines INF, I have to toggle out of move, re-log in to MyWork and type in the DPCI to check the on-hands and last received date, then toggle to RFID and type in the DPCI once more to start scanning. Maybe it seems a little petty, but I feel like it's needlessly cumbersome, especially as I continue to be terrible at quickly memorizing 9-digit numbers and have to toggle back and forth to punch in the correct DPCI.

I also wish the Move app showed at least as much item info that MyFA did. When it shows a picture of some plain Cat & Jack black pants, I have to bring it up on my phone's target app to see if it's boys or girls. I've got some of the softlines department numbers memorized which helps a bit, but the app should just be more helpful to begin with.
 
Last edited:
I don't know if it would have been a deliberate choice, but if the process to trigger the labels had broken and there were more critical processes to fix during the busy season, I could see it being pushed down the priority list.
That would surprise me, considering the huge deal they make on the Workbench training for SFS about the labels because Target is fined for noncompliance with the labeling. UPS doesn't fuck around with that, I guess.

I haven't seen or heard anything about those SFS clips, anyone have SAP codes for those? I had a fully picked cart grabbed from the pack station and worked back out to the floor about a dozen times this season, maybe the clips can dissuade these morons a bit.

It's kind of unrelated, but something I would love to see is more integration between the Zebra apps, MyWork/Move/RFID. As it is now, when I'm trying to dig into softlines INF, I have to toggle out of move, re-log in to MyWork and type in the DPCI to check the on-hands and last received date, then toggle to RFID and type in the DPCI once more to start scanning. Maybe it seems a little petty, but I feel like it's needlessly cumbersome, especially as I continue to be terrible at quickly memorizing 9-digit numbers and have to toggle back and forth to punch in the correct DPCI.

I also wish the Move app showed at least as much item info that MyFA did. When it shows a picture of some plain Cat & Jack black pants, I have to bring it up on my phone's target app to see if it's boys or girls. I've got some of the softlines department numbers memorized which helps a bit, but the app should just be more helpful to begin with.
1. The black and white ones were just sent to the stores, not ordered, I'm not sure if they even can be reordered. They came in a UPS box addressed to the ETL-Log, I think, and they're larger than the normal clips. There are blue "Store Pick-Up" clips that are like the pull/backstock/etc ones, but I'm not sure what the number is.

2. You would think the integration would be easy, since intents on Android (the thing that makes, for example, Reddit links open in the Reddit app instead of in the browser, and is how your phone knows which apps you can share various stuff to with the Share button) were meant for exactly this kind of thing. What would be really nice is a "..." menu on the item screen that has "Open in myWork", "Open in RFIDIM", and "Open in Target app". If SFS is truly the future, then it's time for them to make the investment in SFS being an efficient process- which means things like expanding the team that works on the apps so that changes can be made in a timely manner, having developers sit down with and shadow store teams to see how our process really works WITHOUT a leader present (I've long suspected that corporate has a tenuous grasp on how our process actually works- see, for example, the infamous "backstock" message when most FFTMs just backstock items themselves, the way that skipping items works, inability to undo an INF, etc), and purchasing more RFID scanners so each FFTM can use one while they pick.

I might as well dump my Move wishlist here, since it's been brewing for a while.

1. Let us drop items into some sort of "double check" task list, instead of having to INF them or pause the batch. Given that stores only have a few RFID scanners, it'd be amazing to be able to have a batch of JUST items that need to be RFID'd or checked for unlocated in back, rather than having a bunch of paused batches and having the 40min wave time not begin until all items are found/INF'd. I understand why it works the way it does, but there has to be some solution (maybe have things get "put" from the double check cart into the normal carts like they do for OPU orders).

2. The way that Move treats casepacks is very confusing, especially when there's not actually a whole casepack on a shelf. If it says "10 needed" and there's only 5, I don't want to enter 5 because I don't know until I've entered that number how many are actually needed, and it's too time consuming to toggle to myWork to check the onhands/for other BR locations. It'd be nice if, when it wants you to scan the item, it told you how many it actually needed, like saying "10 items in casepack (5 needed for orders)" or something.

3. It's also unfortunate that it doesn't let you remove MORE items from the shelf than are needed. Like, if it says 2 needed, and there's 6 in the sealed casepack on the shelf, I really just want to remove all 6 so I can backstock the other 4 in wacos, but doing that right now requires an additional step. Since the "How many did you pick?" is a text field, it'd be nice if you could enter a larger quantity and it'd just verify that you wanted to remove more (it should know if the additional items you're taking are located on the shelf, I would think).

4. You should really be able to skip around in the task list by tapping on the items, instead of having to mash "skip item". If I'm in A9 and want to skip to B1 instead of going to F70, where Move is trying to send me, it'd be nice to not have to mash skip 20 times, and instead just tap on the item in B1 in the list.

5. Why, oh why, is there no way to cancel an OPU item during the "Put" screen? We had some seasonals who didn't understand the concept of scanning the item not the shelf tag, so we nded up having to call CSC fairly often to cancel those OPUs because we had no way of doing it. Even entering "0" on the "How many did you pick?" or "How many did you put?" screen would work, I would think.

God, that was cathartic to write.
 
I also wish the Move app showed at least as much item info that MyFA did. When it shows a picture of some plain Cat & Jack black pants, I have to bring it up on my phone's target app to see if it's boys or girls. I've got some of the softlines department numbers memorized which helps a bit, but the app should just be more helpful to begin with.
With pants, I usually just check the fillgroup in myWork, but I agree it definitely feels like that part has regressed from how it used to work in myFA. I find it most frustrating in shoes, since they usually have a name for each style listed on the box and on the Target app, but not the Move description.
 
then it's time for them to make the investment in SFS being an efficient process-
Lol. It's taken almost 4 years to get to this point. Not expecting any miracles in this decade.
 
Not only a SFS rant but overall one thing we joke about in store is how much easier it would be if the damn Christmas tree descriptions would just include the box number. Instead of searching the tree flat for a 90" Alberta, a simple box 28 would save so much time. Can't be a hard thing to change and would be so much easier.
 
Not only a SFS rant but overall one thing we joke about in store is how much easier it would be if the damn Christmas tree descriptions would just include the box number. Instead of searching the tree flat for a 90" Alberta, a simple box 28 would save so much time. Can't be a hard thing to change and would be so much easier.
I don't understand why they can have the non-Target brand car seats have labeling that says "item XXXX" where XXXX is the last 4 of the DPCI, but they couldn't manage that with the Wondershop christmas trees. At least make the box number the last 2 numbers of the DPCI or something.
 
I haven't seen or heard anything about those SFS clips, anyone have SAP codes for those? I had a fully picked cart grabbed from the pack station and worked back out to the floor about a dozen times this season, maybe the clips can dissuade these morons a bit.


I hear a whole lot of pointed casual remarks of "boy I wish they'd put me on ship from store, get to work overtime and just walk around the store all day."
I shut a few of them down by walking them through the shitshow that is searching for softlines INF for two hours because the LOD wants 100% fulfillment and then busting your ass trying to get packed on time 'cause you blew half your shift digging through every single apparel rack and backroom location


I have shut down the fools, by simply telling them why they are not doing SFS.. They keep the slow lazy fucks on the flow team.. And keep walking..
 
Love that every store in the district is back to being way under forecast and we're still receiving above ours and snowballing one days work into the next with callouts. :rolleyes:
 
Love that every store in the district is back to being way under forecast and we're still receiving above ours and snowballing one days work into the next with callouts. :rolleyes:
I haven't even looked at the hourly report since before Christmas. No clue how we're doing compared to other stores, and I don't want to know. We need those extra hours to recover the backroom.
 
Has anybody get a lot of OPU the same night they are received on the truck? On 5 separate occasions, I can’t locate it on the floor and I see the receive date is today. It gives an odd number for the OH count which probably means the entire OH is on the truck. Only on 1 occasion I found a case pack of tissues that I needed for OPU as it was be unloaded.
The system should disable OPU for an item if received is 0 days ago.
 
Has anybody get a lot of OPU the same night they are received on the truck? On 5 separate occasions, I can’t locate it on the floor and I see the receive date is today. It gives an odd number for the OH count which probably means the entire OH is on the truck. Only on 1 occasion I found a case pack of tissues that I needed for OPU as it was be unloaded.
The system should disable OPU for an item if received is 0 days ago.
Same, especially with the plastic stuff. I really wish Move would flag when it's sending you to a floor location and it knows the floor count is zero- having a heads up that it's going to be a real bitch to find would be nice. I think a major problem is also that guests will go on their phone and do an OPU if they're in the store and the floor location is empty, rather than asking a TM about the item (or they do ask the TM who says we don't have any, then they see the website says we do so they do an OPU that just ends up being cancelled).
 
Same, especially with the plastic stuff. I really wish Move would flag when it's sending you to a floor location and it knows the floor count is zero- having a heads up that it's going to be a real bitch to find would be nice. I think a major problem is also that guests will go on their phone and do an OPU if they're in the store and the floor location is empty, rather than asking a TM about the item (or they do ask the TM who says we don't have any, then they see the website says we do so they do an OPU that just ends up being cancelled).
A guest called the operator for plastic drawer. They looked and had a backroom team member assist checking the pallets of unlocated and located plastic bins but no luck. About an hour or two later, an OPU for the same item came up. It wasted the OPU persons time looking for it. LOD wasn’t happy with OPU that day.
 
Last edited:
Has anybody get a lot of OPU the same night they are received on the truck? On 5 separate occasions, I can’t locate it on the floor and I see the receive date is today. It gives an odd number for the OH count which probably means the entire OH is on the truck. Only on 1 occasion I found a case pack of tissues that I needed for OPU as it was be unloaded.
The system should disable OPU for an item if received is 0 days ago.
Yeah happens all the time. Luckily we start the truck unload at 3:30am, so there's plenty of time to wait for it to be unloaded since the order won't be due earlier than 9am.

I did have some frustrating moments last month when we were opening at 7am and taking doubles, but still was able to find what I needed before the goal time.
 
Has anybody get a lot of OPU the same night they are received on the truck? On 5 separate occasions, I can’t locate it on the floor and I see the receive date is today. It gives an odd number for the OH count which probably means the entire OH is on the truck. Only on 1 occasion I found a case pack of tissues that I needed for OPU as it was be unloaded.
The system should disable OPU for an item if received is 0 days ago.

Yes. Cause when the truck was acknowledged it is assumed those items are in your store.. Target in its wisdom doesn't realize they take a while to actually get off the truck and into a place where they should be.. Be it the floor or a backstock location.

I am getting tons of NOP stuff that is floating around in assortments, or another cute one I noticed, when they pre-tie locations it will use those locations that haven't actually set yet to send me to look for things.. Frustrating.
 
it will use those locations that haven't actually set yet to send me to look for things.

This really sucks for sales floor, too. Very glad I did a scoutout of the location first rather than take 4 hours to push 600 pounds of kitty litter to the other corner of the store and back after finding the "location" was a pallet drop set for the next day.

But my ETL and I looked like a hero once for a guest trying to buy a game that the system said had 4 on the floor...because there were 4 on a shipper buried in one of the stockrooms that was set to go out the next day. Thankfully the ETL remembered that, as I hadn't seen it and had no idea. The guest did not have a Target.com account and didn't even have an email to create one.
 
I am getting tons of NOP stuff that is floating around in assortments, or another cute one I noticed, when they pre-tie locations it will use those locations that haven't actually set yet to send me to look for things.. Frustrating.
My ETL told me to mysupport that...but of course you can't mysupport Flex issues since they want you to call the CSC for everything. So I called them...on a Saturday...and wasted probably 45 minutes trying explain to someone from Target India what the problem is. That was like 3 weeks ago and surprise it's still happening.
 
Has anyone been able to order more OPU bags? The SAP number doesn't give any results and the closest thing I can find is drive-up bags. I could have sworn I read somewhere that we were supposed to continue to use the OPU bags from now on.
 
Has anyone been able to order more OPU bags? The SAP number doesn't give any results and the closest thing I can find is drive-up bags. I could have sworn I read somewhere that we were supposed to continue to use the OPU bags from now on.
Haven’t tried yet, but I want to say that the memo mentioned we wouldn’t be able to get replacements until later this month at the earliest?
 
Back
Top