MEGATHREAD Flexible Fulfillment

I can understand leaving them for the next day when you're at a 50 order cap, because that is easy to catch up from in the event you get most of them due "tomorrow" and the next morning you have those plus 50 more.

Just be aware that you should try to work ahead when the order caps get raised (2nd week of November for most stores).
 
Kroneru said:
Ok, thanks for clarifying; I will spread the word around.
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If you want something official to show the TMs, it's probably mentioned in the packing guide, and I think there was something specifically directed at ETLs/TLs in the rollout guide or on the training page that basically said let your team work on the due tomorrow orders on the same day they drop in.
 
I meant to say 14 orders rather than batches. God help me if I had 14 batches :eek:

Kroneru said:
We share the same order limit and we are gradually receiving less orders it seems or guest just ordering few items. Orders drop infrequently throughout the day compared to when we launched. If this wasn't the case I would have been courteous from day one and pulled the following day orders. Point being is I like to have enough work to at least carry me over til my first 15.
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Yesterday I had 61, the day before I had 25. It doesn't really seem to make sense day to day. We do get a majority of our due tomorrow orders by 9/10 AM. I think I left with 20 in the gun. I try to stretch it out until lunch...backstocking is the last thing I want to do.
 
UPS? You all sure about that? Our materials said much of it would be coming by USPS. You know post office. Mail. Coming to guest services. So at our store, that means the GSTM has to deal with it. Because there is no point calling the receiver or BRTM to come up and do it just to hand it back to guest services.

And if it's a lot of packages? UPS/Fedex could be making multiple trips or coming on weekends. So if the receiver is gone, again they will come to guest services.

I didn't ask how the front end will go about getting their hands on a PDA.

Our mailman is about 100 years old. I fear this may kill him.
 
It could be any carrier, I just say UPS because they are the one contracted for Ship from Store. But the package might be UPS Surepost (UPS pickup, USPS final delivery to the store). And when it was accidentally turned on for everyone a few weeks ago we got one from FedEx.

Your postal carrier brings your mail into the store? We have a standard locking mailbox with all the other stores in our section of the shopping center, way in the back corner of the property. Postal carrier drives right up and fills them all at once, and the HRTM picks it up the next morning on her way in.

Not sure what happens if we get a package too big for the box...

Edit: GS would need to call someone with a PDA to do it anyways.
 
It's not that hard. It's literally two scans in the receive app. We already have to do it with store pickups, why not make BR come up to process it?

We apparently got one delivered to guest service a week or two ago. They didn't know what to do with it and ended up losing it. I only just found out about it.
 
see spot save said:
We apparently got one delivered to guest service a week or two ago. They didn't know what to do with it and ended up losing it. I only just found out about it.
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That was probably from when it was turned on by mistake for all stores. The RedWire said that the guests would be notified that the order was cancelled and that we were to open any packages and do a single item markdown.

So no big deal that it was "misplaced."
 
see spot save said:
I meant to say 14 orders rather than batches. God help me if I had 14 batches :eek:

Yesterday I had 61, the day before I had 25. It doesn't really seem to make sense day to day. We do get a majority of our due tomorrow orders by 9/10 AM. I think I left with 20 in the gun. I try to stretch it out until lunch...backstocking is the last thing I want to do.
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9am? So early. :/
 
You! @see spot save. You jixed the heck out of me. Came in this morning to 6 orders. The 7th didn't drop until 8:55am. I'd say I picked & packed about 20-25 order including some due for tomorrow. It's usually 20-25 at 7am for me with more steadily dropping. The logical explanation of the sudden drop is from the additional stores added to the SFS fleet. I still blame you.
 
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Sorry @Kroneru

Take pleasure in knowing that I was off today and the person who worked SFS is the guy that works ahead. Tomorrow I'l have probably the same amount of orders as you, if I'm lucky. And I've got a 6 hour shift.
 
We only got 9 yesterday and 8 today. We called and apparently there's a glitch somewhere. They told us to call them back in two weeks if it doesn't improve.
 
I don't mind the small amounts of orders as long as they are dropping consistently. I'll come in in the morning, pick the few that are there plus whatever the closer didn't get to and then go help backroom for 4-5 hours. If there's no mid shift, I come back at 1:30 and pick and pack the few that have dropped in over the morning.

I'm pretty sure our closer is getting slammed though.
 
see spot save said:
I've got 7.75 hour shifts next week...it better improve :mad:
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So what happens when you don't have enough orders to fill up your time? Do you get asked to go home? They can't force you to leave because you're scheduled for that time. Help the sales floor or zone or something, or backroom get caught up on backstock. You get paid the same either way.
 
SFS is supposed to swap to backroom. It's not preferable but it only takes so long to complete everything...especially on a mere 50 order max.
 
Ringwraith917 said:
So what happens when you don't have enough orders to fill up your time? Do you get asked to go home? They can't force you to leave because you're scheduled for that time. Help the sales floor or zone or something, or backroom get caught up on backstock. You get paid the same either way.
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see spot save said:
I try to stretch it out until lunch...backstocking is the last thing I want to do.
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Ringwraith917 said:
Ah I see. ETL in training
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:p

The backroom makes me want to die. The amount of crap that's just everywhere, I hate it because it never feels like we make any progress and half the shit comes back out in the CAF. I've always hated backstocking after the truck. I work until my scheduled time and I'll extend if I'm asked. I'll backstock receiving or help out our receiver most days, pull CAFs, backstock the main backroom if it's in really bad shape, push for flow. Whatever they need.

My backroom TL wanted me to extend today because apparently 50 orders should take a full 8. I told him I was done and he said I could leave at my scheduled time. I pulled and processed the MIRs from backroom and salesfloor and scanned/sorted ESIM bins before I left.
 
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I want more orders. Please, give me more. I've had double coverage in SFS for two weeks now with a 50 order cap....it's ridiculous.
 
see spot save said:
I want more orders. Please, give me more. I've had double coverage in SFS for two weeks now with a 50 order cap....it's ridiculous.
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Have you checked the order forecast yet? That will give you something to look forward to.

It's on Workbench under Store Reports. Check out the different forecasts for different stores for November week 4 (and take a look at the absurd number for T1448).
 
@SFSFun I know we go back up to 75 sometime in October, and up to 150 November week 2. I'll check out some other stores too, curious to see what 1448 has.

anonymousflowmember said:
Anyone have weird metrics for last week? Tons of stores had around 99% fill rates...
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About two weeks ago there was some glitch where it said we fulfilled like 400 of a specific item. I know that didn't happen. My fill % is generally around 94%
 
What's everyone's supplies stock looking like for 4th quarter? I've currently got 2-3 pallets (1-2 full, 1 to work off) of each box size, I'm wondering if I try to maintain that amount, at least one pallet surplus, if we'll be ok. I checked the order forecast tool, we've been upped to 175 for November week 3. Are there any sort of recommendations on workbench? I'm without a LOG and kinda on my own, curious if anyone else has been thinking about it.

Right now my SAP orders are coming in less than a week, I'm sure that'll start to slow pretty soon.
 
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