Amanda Cantwell
Service Advocate
- Joined
- Mar 27, 2017
- Messages
- 6,586
I was referring to Ship TO storeIsn't it ship FROM store?
I was referring to Ship TO storeIsn't it ship FROM store?
The problem I'm running into with the few newbies I've trained on the new carts is that they get confused and think they've messed up if they accidentally scan something into the "wrong" subcart location. I keep telling them it's fine, and if parts of the same order are in multiple subcart locations, it'll just tell you when you pack where to find each item, but they still seem confused by it. They're also thinking they can only put one order in each subcart location, and they don't know what to do if the batch has a lot in it and they run out of empty spots. And, when packing a cart they didn't pick, they're getting confused when they're only prompted to pack one thing from the location they scanned, because they're still stuck on this "each subcart location is one order" misconception. I don't know if I'm just bad at explaining it, but I think it's a little confusing if you've never done it the old way.
Call csc , we had 3 carts that did that in one week !Would anyone know why one of the carts we use for OPU is stuck in a endless "cart already in use" when we go to use it for OPU? I tried releasing it in move but that didn't work
Well, it's not as though we got any sort of training or guidance on it. I learned by playing the "let's see what happens!" game.ok I legitimately didn't know any of that
i tried so hard to cram everything into each individual subcart 😂 😂
We started the 30 min OPU deadline about 2 weeks ago and so far no limit on how many DPCI’s in a batch. I had a 28 item batch just 2 days agoHey guys! My store just got the 30 minute deadline placed for OPUs last night. For those who have been working with the deadlines for a while, how is it? Is there a limit to how much you can grab for an OPU batch? What about those ridiculously high DPCI orders (20+ DPCI), how does that even work out? I’m just curious because this sounds physically impossible sometimes.
We only put 1 child/subcart and the parent on each SFS cart. It feels pointless to have 18 locations when you have to scan each location to print out collates.
I figured that would be the best option. I remember that the PDAs did something similar with different locations in 1 cart. 1 Subcart location is more convenient for Q4, especially when you train everyone to organize.
We’re not setup with the new modernization station yet (Printer broke a day before we got our fixtures lol), but I’ll definitely make sure we’ll skip multiple locations.
I actually spoke to someone from HQ that deals with all the drive up and OPU things and she said it's coming and will be more in-depth with, item pick time, who picked it, what hold location, other items in the order, other items in that hold location, when it goes RTS, along with the ability to relocate items already located.but she said they're likely waiting till Q1@mobilelady Is there any talk about bringing back the order inquiry function from the PDAs where we could search by DPCI? I realize myhelp has something similar but it's not as useful if I have to input the full order number. Order Inquiry was helpful when we were rushing to meet goal time so we'd just put items into hold without writing the label. Then using order inquiry to print out a label instead.
Our SFS department has been closed down for 2 weeks, I never thought I'd be missing picking this much. Tired of pushing 😭
I actually spoke to someone from HQ that deals with all the drive up and OPU things and she said it's coming and will be more in-depth with, item pick time, who picked it, what hold location, other items in the order, other items in that hold location, when it goes RTS, along with the ability to relocate items already located.but she said they're likely waiting till Q1
I believe less than 5%Does anybody know what the goal for INF% is each day? Obviously 0, but that’s not really possible. We generally end up between 2-5%. Does anyone know the average or like the goal area?
They probably received your truck in the PDA instead of the myDevice.Is anyone having an issue where you check out mywork2.0 to find out the last time an item came in and it is blank even for items that arrived that same day?