MEGATHREAD Flexible Fulfillment

Anyone notice a change in their order workload over the past week? I've been on a staycation for the past week, so today I came in to only 22 batches, only 2 of which were SAs. And of those SAs, there was one ghost, two on the sales floor, an unlocated candle, and one furniture item. Huge contrast to the sea of SA batches we were getting before I left.

I wonder if it was just an issue with offer distribution when they split SA and regular batches.
 
Firefox said:
Anyone notice a change in their order workload over the past week? I've been on a staycation for the past week, so today I came in to only 22 batches, only 2 of which were SAs. And of those SAs, there was one ghost, two on the sales floor, an unlocated candle, and one furniture item. Huge contrast to the sea of SA batches we were getting before I left.

I wonder if it was just an issue with offer distribution when they split SA and regular batches.
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Yeah I noticed that too... lately our SA batches have clothes in them especially the baby bike shorts... I had three SA batches with just those shorts in it
 
H2Owned said:
Yeah I noticed that too... lately our SA batches have clothes in them especially the baby bike shorts... I had three SA batches with just those shorts in it
Click to expand...

Any change in the quantity of your SA batches?
 
I guess I spoke too soon. We are back at full strength in regards to our number of SA batches, and we had 24 full SA Batches today with only four people. Four was doable without our sea of SA items, but with it's impossible. We hit the pick-by goal with 3 SA batches remaining, and I left before the pack goal time but I'm 100% certain that it wasn't met since we had over 100 to pack in half an hour. If we don't start getting more hours, our scores will plummet farther than ever before.
 
When receiving STS items using the receiving app... if an order is done w/o scanning all the items cancelling part of the order, can they be put back in? I was messing with the pda and MyGo app on the iPad and couldn't figure it out.
 
Lazy said:
When receiving STS items using the receiving app... if an order is done w/o scanning all the items cancelling part of the order, can they be put back in? I was messing with the pda and MyGo app on the iPad and couldn't figure it out.
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Nope. Once you hit close container, that's it. It assumes there was nothing else and the rest of the order is cancelled.

I think it will confirm it if you use myFA on the PDA and go to order inquiry.
 
On the topic of STS orders, I have a question that I had forgotten about till now.

When receiving an order through the Receive app, do you have to scan each item individually? I ask because I once had to receive an order that contained a total of 60 folders in 3 different colors, so 20 of each color. I had to scan every single one of those suckers into a hold location. Was that necessary? After I located them all, I wondered if it would be possible to just scan one of each folder into the location and close the container, as I wasn't sure if receiving an item would receive the full quantity within the order or just one each of the item.
 
Firefox said:
On the topic of STS orders, I have a question that I had forgotten about till now.

When receiving an order through the Receive app, do you have to scan each item individually? I ask because I once had to receive an order that contained a total of 60 folders in 3 different colors, so 20 of each color. I had to scan every single one of those suckers into a hold location. Was that necessary? After I located them all, I wondered if it would be possible to just scan one of each folder into the location and close the container, as I wasn't sure if receiving an item would receive the full quantity within the order or just one each of the item.
Click to expand...

If it didn't ask for the qty then u probably did. We should mention that to the programmers of the mydevice and see if they can add that feature in.
 
Firefox said:
On the topic of STS orders, I have a question that I had forgotten about till now.

When receiving an order through the Receive app, do you have to scan each item individually? I ask because I once had to receive an order that contained a total of 60 folders in 3 different colors, so 20 of each color. I had to scan every single one of those suckers into a hold location. Was that necessary? After I located them all, I wondered if it would be possible to just scan one of each folder into the location and close the container, as I wasn't sure if receiving an item would receive the full quantity within the order or just one each of the item.
Click to expand...
Unfortunately that is necessary... Although it shouldn't be.
 
I wish there was a hold queue for STS items; you'd "receive" all the items in a container and print labels for all of them, then put them all into hold at once, rather than going through the entire process for each item. It would be like how you can pick multiple SPU orders before putting them all into hold.
 
Yeah, it's painful. Thankfully I don't have to take care of it anymore, since it seems like it gets dumped on Guest Services now.
 
mrknownothing said:
The day that my service desk team processes STS orders will be the day that pigs fly and the Chicago Cubs win the World Series.
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Our service desk does it for packages that get delivered to them and SFS does it for packages that come through receiving.

It did take a lot of pushing for it to happen though, and we went through months of finding random unopened packages sitting in hold locations because they didn't know what to do with them.
 
SFSFun said:
Has everyone heard the news about the cutoff for due today orders being pushed back?

I think it's starting on the 17th that any order that drops in before 12pm will be part of the "due today" workload. But the redwire said that due to "technology limitations" they can't change the auto batching at 10:05am. It also looks like the 2pm picking deadline is gone and we will have until 4:30pm to get everything picked AND packed.
Click to expand...

Anyone know if there's anyway to revert this? We were a team of 4 for FF that come in at 4am and finish around noon, but since this change only one person comes in at 4am and the others at 10am and finish around 6pm since they like sending people home early.... None of us can do the day time shifts now because of school so just hoping for a way to make it how it was. A number or email to contact to try maybe?
 
Bearsona said:
Anyone know if there's anyway to revert this? We were a team of 4 for FF that come in at 4am and finish around noon, but since this change only one person comes in at 4am and the others at 10am and finish around 6pm since they like sending people home early.... None of us can do the day time shifts now because of school so just hoping for a way to make it how it was. A number or email to contact to try maybe?
Click to expand...

As far as I'm aware there isn't any way to revert it since this is corporate thing, not store-side.
 
Bearsona said:
Anyone know if there's anyway to revert this? We were a team of 4 for FF that come in at 4am and finish around noon, but since this change only one person comes in at 4am and the others at 10am and finish around 6pm since they like sending people home early.... None of us can do the day time shifts now because of school so just hoping for a way to make it how it was. A number or email to contact to try maybe?
Click to expand...
No, this is company-wide so that guests everywhere will have the extra two hour window.

Why didn't they just push some of the shifts back to 6-2:30?

And how did you guys deal with rush orders if everyone left at noon? Rush orders can drop as late as 3-4pm depending on your timezone.
 
SFSFun said:
No, this is company-wide so that guests everywhere will have the extra two hour window.

Why didn't they just push some of the shifts back to 6-2:30?

And how did you guys deal with rush orders if everyone left at noon? Rush orders can drop as late as 3-4pm depending on your timezone.
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Firefox said:
As far as I'm aware there isn't any way to revert it since this is corporate thing, not store-side.
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Thanks for your responses, backroom team members would take care of the rush orders/ SPU that would come in during the day. Problem is we get a huge chunk of orders at 11am and not much before that. Sometimes if they schedule 2 people (me and our leader) at 4am they send me to flow for the rest of my shift because there isin't much to do like before. The 10am people finish picking and staging by around 2:30pm but nothing is packed, thats why we need to stay so late.
 
Doesn't sound like there's much that can be done since we can't change when the orders drop in. At our store we have probably 75% of the day's orders drop between 3 and 4pm so our closer takes care of most of it and I pretty much just finish up and help backroom in the morning.

It sounds like you're ESFS, so maybe your TL or ETL has a contact at corporate that they can email about possibly getting more orders earlier in the day.
 
Ok, it's late, and I'm not feeling up to reading this entire forum,,,,is anybody else having a problem with non-located furniture, car seats, strollers etc? I'm not happy with the amount if orders we get dinged for canceling. Soooo, I've taken up the MyDevice, gone into research, then changed the on hands to zero. Doesn't help with those already canceled, but clears up the ongoing issue, so we don't get dinged as bad, down the road. ...
 
Kick Shot said:
Ok, it's late, and I'm not feeling up to reading this entire forum,,,,is anybody else having a problem with non-located furniture, car seats, strollers etc? I'm not happy with the amount if orders we get dinged for canceling. Soooo, I've taken up the MyDevice, gone into research, then changed the on hands to zero. Doesn't help with those already canceled, but clears up the ongoing issue, so we don't get dinged as bad, down the road. ...
Click to expand...
We did have problems with unlocated merchandise but my TL went and LOCU all the Web only locations and rebackstocked....also we just did inventory so now any unlocated items is most likely on a flat that we haven't backstocked yet so it is easy to find
 
Kick Shot said:
Ok, it's late, and I'm not feeling up to reading this entire forum,,,,is anybody else having a problem with non-located furniture, car seats, strollers etc? I'm not happy with the amount if orders we get dinged for canceling. Soooo, I've taken up the MyDevice, gone into research, then changed the on hands to zero. Doesn't help with those already canceled, but clears up the ongoing issue, so we don't get dinged as bad, down the road. ...
Click to expand...

We had a problem with this when we were getting an insane amount of SA batches each day (15+ full batches) but now we're back down to a reasonable amount so it isn't as much of an issue.
 

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