Yeah yesterday was just a little stressful. Gave me some Q4 flashbacks lmao@H2Owned @brizzy93
I guess the orders are just more spread out now that there is a higher capacity across the whole system.
I suspect that ESFS TMs are going to have a lot of downtime while the SFS stores that made the jump from 50 to 100+ are going to be scrambling for a while.
I don't really see the point of this since there was no increase in demand to go along with the higher caps...its just spreading things out a bit more.
What happened? I was off today and I guess that was lucky for me.Today was fun. Yay for global outages #notreally
What happened? I was off today and I guess that was lucky for me.
Oh shit. Glad I am off tomorrow too. I feel bad for my poor SFS captain....Collates didn't start printing until around 8pm EST here. So we have probably around 15 full carts to pack tomorrow on top of whatever has dropped tonight/tomorrow, we're expecting to have around 500-600 to pack tomorrow.
Collates stopped printing sometime after 8am and orders stopped dropping sometime after 10am (CST).What happened? I was off today and I guess that was lucky for me.
Ouch. We had 50+ orders drop in between Sunday night and Monday morning, and I managed to get them all picked before the issues started. Hopefully that will mitigate how many dropped once the outage was fixed.Collates didn't start printing until around 8pm EST here. So we have probably around 15 full carts to pack tomorrow on top of whatever has dropped tonight/tomorrow, we're expecting to have around 500-600 to pack tomorrow.
Yeah I had like 5 SPUs drop in the gun pass the due time. The ETL Log and LOD both getting upset at me trying to explain the problem. Anyways I ended up picking and packing 50 due tomorrow orders. Then the collates from the carts that didn't print started printing on top of my 50 orders.... so i had to pack 100 something orders by myself X_X... and still had collates that didn't print when I left at 10:30pm..Had like 9 carts with like 1 to 6 items in each.Our spu dropped at 5pm that were due at 10 am. ours collates printed at 5ish but only for some of the items so i packed that and then left.
Lol next time you work go find the BRTL and ask for a refresher.Help! I trained in ship from store last Xmas and then took someone's shift, so spent 2 days total over there. Now I'm being scheduled an SFS shift in a week or so. I don't remember much at all about what to do. Ahh.
We don't have a BRTL. We have a SR over logistics but he doesn't seem to know much about SFS. Just gotta hope our main SFS guy is around. I believe he's gotta fill in for our receiver for a few days so hopefully he's around.Lol next time you work go find the BRTL and ask for a refresher.
Wow! I guess enjoy the break as long as they are still allotting hours for 300 orders. Are you noticing more orders for online-only items?Smh we only did 63 orders today... idk if it is the system or our orders are just low now....
No there hasn't been an increase in online only items... honestly I feel like it has been a decrease on orders for Web only... so maybe that is why our orders are low.... but this break sucks tho.. they are making us do price change and push clearance.. tonight I spent my whole shift back stocking so that wasn't too bad.. did 64 orders todayWow! I guess enjoy the break as long as they are still allotting hours for 300 orders. Are you noticing more orders for online-only items?
This week I've consistently come in to 50+ orders instead of the usual 0-20 so there's definitely been an increase for us.
All I want is for them to keep softlines orders to the actual fulfillment centers, where everything is neat and organized and where it's supposed to be.Can we have a discussion about the poor user design of the SFS program. Item Not Here right above Item Info, com'on! Why does it have to ask me where I find an item. 99% of the time, it's on the sales floor, stop asking already. Let's get an update!
So a few weeks ago, the orders were raised to 125 a day. Then last week's kerfuffle with the collate issue put our packing times and % in the hole. We got a visit from the district TL on SFS and were given a more aggressive goal time to improve our numbers. Fast forward to this week. TODAY orders barely touch 50 and is picked/packed by noon (9am start). Then TOMORROW orders trickle in over the next 4 hours extremely slowly. 10-20 tops. So we're barely averaging 70 orders by pickup time. I suspect the DTL might have made a call to dial us back. But the workload isn't enough to justify two TMs. It's a waste of hours if they're not going to open the gates again. Anyone else in a similar pickle?
If they could just fix SPU's dropping in past their due time I'd be happy.