Learn how to shift to the 4 channels which is pushing one button. Channel One is for general quick questions. Like LOD you have a phone call. Or LOD, beachlover going/returning from 15 or lunch. Channels 3 and 4 are for longer conversations. So, let's say I have someone on the phone who wants to know if we have an item in market. One channel 1 I say, market do you copy? When they say "market copies", I say go to 3. When we are both on 3, I ask them to check on the item for the caller. Channel 4 is like channel 3. Channel 2 goes to the backroom and is used to check inventory or pull an item for guest hold (when it's not Q4).
As far as having zebras, my store is always short. One Zebra in SL is in the fitting room and no one is SL has one. And we often don't have walkie's for SL team on the floor. Probably frustrates the GSTL who is calling for cashier backup and no one is SL responds because they don't have a walkie and don't hear the call. SL goes to the FR to use that walkie to announce their breaks/lunch.
It's one of things about Spot that frustrates good team members and sometimes allows those that aren't as committed to slack off as it's an easy excuse for not getting the job done. Just my two cents.
