- Joined
- Jun 8, 2011
- Messages
- 34,067
Cat poison. They were dead serious too.
Not! That guest asking for that, not happening from me.. There is no products at spot for that.
Cat poison. They were dead serious too.
Gosh! Baby trees!
I had a request last week for flints and rolling paper. Those went away long time ago.
We slam it into the cradle 😉 Good to know we're not alone 😉so the phone conversation I had this week went something like this
"Good afternoon, thank you for calling the bladdey blah Target. How can I help you?"
guest (elderly woman): "Do you have a hardware section?"
m:" we have a small selection of tools"
g:"So you have vacuums."
m:"Well yes ma'am we have vacuums. But those are considered small appliances."
g:"so you have hardware, like dinettes."
m:"we have a small selection."
g:"what does that mean?"
m: "It means we have one or two to choose from."
g:"so you have a hardware section."
m:"yes, ma'am."
(this went on for tables, dressers and a few other items)
g:"I will be coming in in the morning where are these things located so I can get right to them?"
m:"almost all of these items are in the middle of our store (literally)"
g:"so when I come into the store they'll be right there"
m:"no ma'am, our store is big and the entrance is at the side so when you come in it will be up and to your left"
g:"so when I come in they'll be right there."
"no ma'am it's a big store and the entrance is on one side."
another few rounds of this one.
"Good bye" ......knock the phone into the desk a few hundred times.
I had a request last week for flints and rolling paper. Those went away long time ago.
Rolling papers as in the kinds people use to roll marijuana?
I hate when guests are looking for something that we don't sell and they use the following arguments
- but it's online and it says you have a bunch in stock
- you guys sold them a couple of years ago
- my friend Mose got it at this exact same store
I always enjoy the situations when a pest asks for something, you explain where it is (while taking them there) and they say "it's not there, I was already there" only to have you show them it was right where you said it was. Then they say something to the effect that it was not there before.
OK.... We have a gremlin that hides under the basedeck, that sees confused guests, then hides things just to confuse them.
I had someone who wanted to purchase a non-salable furniture display because "I'm too lazy to build it".
I had someone who wanted to purchase a non-salable furniture display because "I'm too lazy to build it".
Are we not allowed to buy any displays anymore? We had a nice lamp on display a few years back where I cut the ties, took it off the focal, carried it to the cashier, and put it in my car for $22 down from $60. It's like five feet away from me. I know we cannot buy furniture but are we allowed other things?
Are we not allowed to buy any displays anymore? We had a nice lamp on display a few years back where I cut the ties, took it off the focal, carried it to the cashier, and put it in my car for $22 down from $60. It's like five feet away from me. I know we cannot buy furniture but are we allowed other things?
Furniture displays can be sold if -- there is a label strip for the display. No label no sale.
Small appliances -- If the display can still be plugged in, then yes. Many have the cord severed.
Electronics -- Most are hollow models, so no.
Baby stuff -- NO! -- Product liability is not in our favor.
That seems to be the majority of our guests.I had someone who wanted to purchase a non-salable furniture display because "I'm too lazy to build it".
guest: I'd like to return this toaster.
Gstm: Is there anything wrong with it?
Guest: Yes, it doesn't have a plug.
Gstm: Really? How strange. So you purchased this toaster in the box and opened it when you got home and it had no plug?
Guest: Well, you didn't have the color i wanted in a box, so i took the toaster off the shelf, put in another box and set the toaster from the box on the shelf. It's wrong of target to sell stuff that is broken.
Gstm: Yep, you're right. Hold on. I'll call the lod to give you a free toaster. Hahahaha not really.
Guest: I'd like to return this toaster.
GSTM: Is there anything wrong with it?
Guest: Yes, it doesn't have a plug.
GSTM: Really? How strange. So you purchased this toaster in the box and opened it when you got home and it had no plug?
Guest: Well, you didn't have the color I wanted in a box, so I took the toaster off the shelf, put in another box and set the toaster from the box on the shelf. It's wrong of Target to sell stuff that is broken.
GSTM: Yep, you're right. Hold on. I'll call the LOD to give you a free toaster. hahahaha Not really.
*me doing repetative head-slaps on the counter*Guest: I'd like to return this toaster.
GSTM: Is there anything wrong with it?
Guest: Yes, it doesn't have a plug.
GSTM: Really? How strange. So you purchased this toaster in the box and opened it when you got home and it had no plug?
Guest: Well, you didn't have the color I wanted in a box, so I took the toaster off the shelf, put in another box and set the toaster from the box on the shelf. It's wrong of Target to sell stuff that is broken.
GSTM: Yep, you're right. Hold on. I'll call the LOD to give you a free toaster. hahahaha Not really.
Vibe. Our store would get the guest a new toaster 100 out of 100 times. Guaranteed.
I always enjoy the situations when a pest asks for something, you explain where it is (while taking them there) and they say "it's not there, I was already there" only to have you show them it was right where you said it was. Then they say something to the effect that it was not there before.
OK.... We have a gremlin that hides under the basedeck, that sees confused guests, then hides things just to confuse them.
I had someone who wanted to purchase a non-salable furniture display because "I'm too lazy to build it".
When we told a guest that we couldn't sell one of the chair displays, he came back later, cut the zip ties and tried to buy it anyway.
Lucky there was an GSTL around who on the ball.
That seems to be the majority of our guests.I had someone who wanted to purchase a non-salable furniture display because "I'm too lazy to build it".
Of course, it's understandable when you see the partially-assembled nightmares they return - missing parts, instructions in Farsi, couldn't follow basic intructions even in English, husband/boyfriend used the wrong tool to tighten up screws/nuts 'til they broke, etc.