That's nuts. Goal times only take into account stocking time, not trash, not backstock time. Our leaders explicitly covered that when people first start and explain goal times.We had a guy like that. He went on medical leave (he was pretty old), didn't come back, and they never replaced him. Then we went into modernization and never had another cardboard person. Everyone does their own cardboard, and it's PART OF YOUR TIME that's labeled on the Uboat.
They tell us that the time includes not only trash but also backstock. I couldn't keep up so they put me on the front end.That's nuts. Goal times only take into account stocking time, not trash, not backstock time. Our leaders explicitly covered that when people first start and explain goal times.
The situation you describe is awful and I wonder, if it was a diagnosed disorder of some kind, if the TM could have filed a formal complaint with your state's labor bureau for discrimination. Especially since it sounds like they would have had at least some back-up from other TMs about how they were treated and the retaliation.We had a team member who was challenged, who did a good job when you had him focus on one thing.
This, but more along the lines of "no matter how much you do, it's not enough."Just remember, no matter what you do, it's wrong!
I've learned that myself. I stopped trying so hard and breaking my neck. Why should I when it will never be enough?
And they don't stop talkingI think someone else has already kind of mentioned this? But when multiple team leads are working on one vehicle, and it's an easy one too. It will still take them three times longer than what it should have. They'll leave trash all over the place, improperly stock product and then they'll want everyone to pat them on the back for how good they did.
I think we work at the same store...1) the coffee- i don't care who you are or how high you are, if you are standing around drinking coffee while I'm sweating that is a slap in the face.
2) laziness- if I call you on the walkie to come help me with something and you immediately tell me to go to a different channel every time you are lazy and are looking for a way out of work. I don't call unless I actually have a valid issue.
3) vendor- our store currently doesn't have a receiver so all leaders have been called on to check vendors in but our GM ETL refuses and will call someone else to do it even if he is standing right there.
4) Cell Phones- All the leaders are constantly on their phones and some team members have followed suit including one on unload. How can you unload boxes if you're on your phone.
5) Buddy system- if Ican push all of pets, chem, and paper by myself why can't you push one U-boat of freight without your fellow leader chatting the whole time?
I wonder tho our store has lots of hook ups, dating who's ever sibling... you'd think they'd help each other but they just stand around and talk while front end is buried in call outs and angry guests and then they also ignore walkie calls AND don't finish they're push. Always on breaks. But then leaders take breaks together when they re the only leadership...so, they re leading.Man, I would hate to work in some of y'alls stores. Ours is great, top to bottom. Maybe because we do a lot of internal promotions?