Wild conceptOurs grab team members to ring.
I've always had trouble with this. I've never gotten a 100% paid for with a gift card to go through on mycheckout. It works fine when it is 99% paid for with a gc, it needs a credit or debit card too.
Are you putting the entire balance onto a gift card or just the price? It's possible you're forgetting tax. On the screen after you input the guests' information and it asks you about promo codes and gift cards, you can scroll the page down to see the total.
I've always had trouble with this. I've never gotten a 100% paid for with a gift card to go through on mycheckout. It works fine when it is 99% paid for with a gc, it needs a credit or debit card too.
Did you add the tax?