The issues are mostly process related.
The backroom location management feature from myWork needs major help.. please bring it into myDay somehow but improve it. SHP cart and backroom barcodes are constantly fading as they are used. SHP carts you can only have so many combinations.. we have already hit the maximum on that so you can’t create new ids and can only reprint ids already created. And to make matters worse if a backroom location won’t scan you CANNOT manually type in the location anymore so to do your epick, 1-4-1, take, or backstock you MUST go through the process described below or use a barcode generator. Plus backroom location labels (the really long skinny ones) are hard to find in my store. My store has multiple floors/backrooms so finding a printer that’s charged, getting backroom labels, reprinting the location, putting the printer back, then repeating for any other locations is a terrible process just to do a batch or pull.
Backroom location management may be shortened to BLM the rest of this post. Not to be confused with other meanings for the abbreviation.
Here’s why backroom location management in myWork sucks:
- You cannot connect to a hip printer while in BLM and must connect to the printer from the myWork scan screen then actually go to the BLM menu in the sidebar.
- Selecting cart as the location type the next button doesn’t light up until you click the drop down and select “Create” even though you are not able to create anymore cart ids.
- There used to be “reprint” and “remove” options there but they don’t show anymore. For some reason you still need to select “create” (even though you just want reprint) to be able to proceed.
- You will be hounded every time that there are no more ids you can create and to scan an existing parent cart instead (yes annoying I know)
- Then repeat like 5 times because it’s unlikely to print the first time. (Our printers don’t like to work half the time either, it’s a struggle). Sometimes it will print the first parent cart label and stop printing giving you none of the child cart ids.
As for the myDay/myWork search being absolute garbage is also another issue which has also already been raised. The following needs improvement on search:
- Having to pick the Dept or category (and calling the category “living” or “services” is confusing) because half the time it is irrelevant or I don’t know which it’s under (move that under a filter menu and update these categories to actually make sense). Men’s, kids, RTW for clothing for example
- Filter in store only and online only (default to instore only)
- Filter in-stock only
- Filter to only tied items
- Brand filter for apparel maybe (cat and jack, wild fable, etc)
- Price range filters
- Sort orders ascending/descending or like name/price
- Speed improvements
- Being able to go back to search easily after selecting something and have it remember where you were.
- Fix the recent searches arrow button to prefill the search bar. Currently it actually completes the search instead of giving you the option to edit the search first. Look at how myWork does this.
Please also give Size and Color variation selections on item detail pages so I can see counts and item numbers easily.
Those things would be a good start for eliminating the need for other tools and apps or barcode generators.
