Archived Need advice - schedule

[GlitterBerries]

So I've spoken to 2 LOD's, double checked on the computer that my availability is in there (it has been since I started and has never been followed) and even edited it with a note about please follow and it was approved.. My problem is I keep being scheduled past my availability. I told them with the holiday hours I know close time is later and that's fine and I know holidays will be weird schedules and that's fine but I still get shifts that run past close... 15 min, 30 min etc. I spoke to my ETL and she said she didn't make the schedule (I was told to go to her, that she's in charge of my schedule). So my question is.. Do I go to HR Now?

 

[commiecorvus]

Always go to HR when it's your schedule.
And keep going to them like a little pop up toy.
If they even schedule you a minute outside of your availability just weeble your way right to their door and don't stop until they change it.
Just keep doing that until they get the message.
It might take a time or two but if you are persistent (read annoying) enough they will start doing it right.
Sad that in this day and age, being a pest is what it take to get people to do their job correctly but oh well.

 

[GlitterBerries]

Always go to HR when it's your schedule.
And keep going to them like a little pop up toy.
If they even schedule you a minute outside of your availability just weeble your way right to their door and don't stop until they change it.
Just keep doing that until they get the message.
It might take a time or two but if you are persistent (read annoying) enough they will start doing it right.
Sad that in this day and age, being a pest is what it take to get people to do their job correctly but oh well.

Thanks yeah I just don't get why we have the availability in the computer if they don't follow it. I even have some 2 am shifts on non holidays I'm like not even close guys. Not sure why the LODs kept telling me to go to everyone but never mentioned HR.

 

[missionimpossible]

Thanks yeah I just don't get why we have the availability in the computer if they don't follow it.

they try to piece meal together a schedule based upon a bunch of different availabilities with a bunch of notes from all the leaders and they are human.

 

[GlitterBerries]

I know but 5 different schedules now and mentioned Atleast 6 times you think they would have made a note somewhere (since the one on the computer is repeatedly ignored)

 

[GlitterBerries]

We are also told it annoys them and lessens your chance of being hired on if you try and change your schedule after its already posted and by that time it's already wrong so it's just a constant cluster F of OK well I keep saying I can't work past this time but if I don't stay I get fired but you guys aren't listening so it's a battle every time a schedule comes out and it's frustrating feeling like they don't care since obviously they don't. That's all I'm saying lol

 

[Nauzhror]

I don't see why 15-30 minutes past close matters tbh. Overnight shifts are one thing, but a half hour less sleep virtually never matters.

 

[GlitterBerries]

I'm usually the only one and it's a problem because I take care of family at night and need to be home before someone else goes to work (who has to keep pushing their 3rd shift schedule back so there isn't an overlap in no one being there for child care) and it's been known since my interview, hiring and orientation. It's the point that they keep ignoring my availability. I have a few over night shifts too not on holidays which are way more than 15 - 30 min past my availability. No one needs to understand it here, point is they expect you to be there but don't take anything on your end into consideration that's been there since day one. Which is why I posted asking who I need to talk to at this point.

 

[doxiemama]

I requested one single evening off about a month ago for an evening in about 10 days. My daughter will be home from college and I made plans to do a bonding experience with her (paint night with booze). It wasn't cheap either. The entire time she'll be with me, I will be working almost every night. But I knew Spot wouldn't like it if I tried to change my availability during the holidays so I left well enough alone. All I wanted was this lousy 5 hour shift. I went to check my schedule today and I initially see that my request to hbe off was approved, so I'm feeling pretty good that they were willing to honor the request. But then I scrolled down a little further and the approval was canceled. I didn't even know they could do that. I started to put in another request for the same night off, just to make a point of how important this is, only to realize it's too late. Most likely, the schedule has already been completed and we're just waiting for the STL to approve it.

We have a new HR person. As soon as I saw that they weren't going to allow me the time off, I went running off to find her. She wasn't having any of it because she had other things she had to do. (I thought the ETL-HR's primary function was to do HR activities). I know what will happen because this occurred once before. They'll tell me to put my name on the cover shift list and hope somebody signs up to take that shift. And if they don't, I will have no choice but to call in, giving them a reason to be really pissed off at me. But at the moment, I am really pissed off at them. I guess they'd be happiest if I just didn't spend any time with my family this holiday season. The job market keeps improving. Perhaps one new year's resolution would be to get out from under Spot's paw. Seriously - we're talking about 5 hours.

 

[GlitterBerries]

I requested one single evening off about a month ago for an evening in about 10 days. My daughter will be home from college and I made plans to do a bonding experience with her (paint night with booze). It wasn't cheap either. The entire time she'll be with me, I will be working almost every night. But I knew Spot wouldn't like it if I tried to change my availability during the holidays so I left well enough alone. All I wanted was this lousy 5 hour shift. I went to check my schedule today and I initially see that my request to hbe off was approved, so I'm feeling pretty good that they were willing to honor the request. But then I scrolled down a little further and the approval was canceled. I didn't even know they could do that. I started to put in another request for the same night off, just to make a point of how important this is, only to realize it's too late. Most likely, the schedule has already been completed and we're just waiting for the STL to approve it.

We have a new HR person. As soon as I saw that they weren't going to allow me the time off, I went running off to find her. She wasn't having any of it because she had other things she had to do. (I thought the ETL-HR's primary function was to do HR activities). I know what will happen because this occurred once before. They'll tell me to put my name on the cover shift list and hope somebody signs up to take that shift. And if they don't, I will have no choice but to call in, giving them a reason to be really pissed off at me. But at the moment, I am really pissed off at them. I guess they'd be happiest if I just didn't spend any time with my family this holiday season. The job market keeps improving. Perhaps one new year's resolution would be to get out from under Spot's paw. Seriously - we're talking about 5 hours.

That's the kinda stuff im talking about. It seems like pulling teeth just to get them to be on the same page as you. I didn't know they could unapprove a time off after approving it that's crazy. If I worked with you I'd cover your shift cause that's bull.

 

[Hardlinesmaster]

Talk to your tl, etl & hr folks again. When requesting time off, do it at least 3 weeks in advance. Talk to your mgt after submission, tell them why, & follow up with to make it happens. If you have a good mgt team, they will help you out. @doxiemama

 

[tgtguy]

I'm usually the only one and it's a problem because I take care of family at night and need to be home before someone else goes to work (who has to keep pushing their 3rd shift schedule back so there isn't an overlap in no one being there for child care) and it's been known since my interview, hiring and orientation. It's the point that they keep ignoring my availability. I have a few over night shifts too not on holidays which are way more than 15 - 30 min past my availability. No one needs to understand it here, point is they expect you to be there but don't take anything on your end into consideration that's been there since day one. Which is why I posted asking who I need to talk to at this point.

You don't have to explain to anyone here...or even at Spot. If you were hired with that availability and or you changed it and they approved it ...then they should respect it . 15 minutes may not seem like a big deal to some...but 15 min can lead to 30 which can lead to an hour...and before you know it...your availability is out the door all together. I would talk to the Hr again....and explain to them you have other things going on outside of Spot and it requires you to be out at a certain time. I would also touch base with your etl ( if you already have I would do it again) he or she may not do the schedule for their work center BUT they can say something to HR on your hehalf. However, I know that at least in my store ( asants) the etl for each work center at least looks the schedule over before its posted...However, if you go to them with an issue they make it sound like they have nothing to do with the schedule what so ever .

 

[PassinTime]

I don't see why 15-30 minutes past close matters tbh. Overnight shifts are one thing, but a half hour less sleep virtually never matters.

Not the point. Target hires people with the availability that Target needs. Target makes a stink when a TM attempts to change availability. Target needs to stick to the availability that Target ageed upon at the time of hire. Changes should be made only when both parties agee to them.

 

[GlitterBerries]

You don't have to explain to anyone here...or even at Spot. If you were hired with that availability and or you changed it and they approved it ...then they should respect it . 15 minutes may not seem like a big deal to some...but 15 min can lead to 30 which can lead to an hour...and before you know it...your availability is out the door all together. I would talk to the Hr again....and explain to them you have other things going on outside of Spot and it requires you to be out at a certain time. I would also touch base with your etl ( if you already have I would do it again) he or she may not do the schedule for their work center BUT they can say something to HR on your hehalf. However, I know that at least in my store ( asants) the etl for each work center at least looks the schedule over before its posted...However, if you go to them with an issue they make it sound like they have nothing to do with the schedule what so ever .

My availability was out the door since I started. I've been there about a month and never had it to my available time it's always been after.

 

[doxiemama]

If you have a good mgt team, they will help you out. @doxiemama

That's a pretty big if. Several have joined us in the past few months and they are just not nice people. They don't want to deal with exceptions. Part of the reason I have stayed as long as I have is because I have a second job and that schedule changes every 11 weeks. Past leadership was always very good about allowing me the flexibility to change my availability. When my life got crazy, there were good about allowing me to reduce my availability. And when I've been willing to work extra hours, they have found me extra hours most of the time. The new group is showing no flexibility whatsoever. I requested this about 7 weeks prior to the event. So the timing is not an excuse. We are extremely short of folks in SL and a number of them are students who have limited availability because of school. This hits right around Exam week for most of the high schools. I really can understand them wanting to honor those requests for time off. But I think I deserve one night as well. I went through proper channels, completed the proper paperwork, was sensitive to the timing, was approved....but then pulling the approval without having the decency to say something to me? Like I said, I tried to approach our new ETL-HR and was told that she was too busy to deal with something like this. I'm going to go to this thing with my daughter no matter what. I would just like to do it without having to wonder what kind of passive aggressive crap I'll deal with the next time I am scheduled. I don't think I'll be fired but if I am, then it was meant to be.

 

[GlitterBerries]

That's a pretty big if. Several have joined us in the past few months and they are just not nice people. They don't want to deal with exceptions. Part of the reason I have stayed as long as I have is because I have a second job and that schedule changes every 11 weeks. Past leadership was always very good about allowing me the flexibility to change my availability. When my life got crazy, there were good about allowing me to reduce my availability. And when I've been willing to work extra hours, they have found me extra hours most of the time. The new group is showing no flexibility whatsoever. I requested this about 7 weeks prior to the event. So the timing is not an excuse. We are extremely short of folks in SL and a number of them are students who have limited availability because of school. This hits right around Exam week for most of the high schools. I really can understand them wanting to honor those requests for time off. But I think I deserve one night as well. I went through proper channels, completed the proper paperwork, was sensitive to the timing, was approved....but then pulling the approval without having the decency to say something to me? Like I said, I tried to approach our new ETL-HR and was told that she was too busy to deal with something like this. I'm going to go to this thing with my daughter no matter what. I would just like to do it without having to wonder what kind of passive aggressive crap I'll deal with the next time I am scheduled. I don't think I'll be fired but if I am, then it was meant to be.

Yeah that's complete crap. You gave them more than enough time and the fact they approved and unapproved is insane. It's happened to some people at my store as well.. Giving way more than enough notice and still being scheduled with no reasoning. It's sad.

 

[Retail Girl]

At this time of year, because the store stays open later, they tend to have to run over people's availability in order to make a schedule. For instance, I am only available until midnight, but when we go to midnight closes, I will have to be scheduled until 12:30am. I am also not available until 7am, but the couple of days we open at 7am, if I am opening GSA, they will schedule me earlier than that. I don't prefer this on either end, but suck it up because I can. I would say most people can suck it up and do this for a month, and they know that. So they just run over people's availability for opening and closings.

Now, you are one of the few people who can't stay later. And they need to know that so they can stick to your hard limits on leaving at night. This shouldn't be a problem after you explain this, but who knows...I've long since given up trying to figure out management at this place.

 

[doxiemama]

Good news. The new schedule came out and I'm not scheduled to work that evening. So either somebody who helps schedule people at my store was reading my posts, the HR person eventually calmed down from her stressful day and decided that my request was worth her time, or the scheduling Gods looked down at me and smiled. Whatever happened, I'm smiling now. But I still spent half the night looking at job openings elsewhere.

 

[GlitterBerries]

At this time of year, because the store stays open later, they tend to have to run over people's availability in order to make a schedule. For instance, I am only available until midnight, but when we go to midnight closes, I will have to be scheduled until 12:30am. I am also not available until 7am, but the couple of days we open at 7am, if I am opening GSA, they will schedule me earlier than that. I don't prefer this on either end, but suck it up because I can. I would say most people can suck it up and do this for a month, and they know that. So they just run over people's availability for opening and closings.

Now, you are one of the few people who can't stay later. And they need to know that so they can stick to your hard limits on leaving at night. This shouldn't be a problem after you explain this, but who knows...I've long since given up trying to figure out management at this place.

Yeah it's just weird I'm one of the few that stay past that when I know other people are open availability. I talked to HR and she said she would take care of It so hopefully the next schedule that comes out reflects that

 

[mrknownothing]

A few months ago, my schedule was screwed up just about every other week. When I went to my ETL-HR, he did nothing. When I went to the ETL over my workcenter, he said there were "too many hands in the pot," but of course did nothing about it. I found that the only way to get my schedule issues fixed was to go directly to one of the HR TMs and actually watch them make the change on the computer.

 

[redeye58]

When I still worked for spot/Starbucks, I used to take a frappucino to the HRTM who did the final schedule edits.
Never had any problems with my schedule.

 

[Ashfromoldsite]

In my store the tls and etls do their own edits. All hr does is print the first copy to distribute to be edited, and final copy to post.

 

[GlitterBerries]

A few months ago, my schedule was screwed up just about every other week. When I went to my ETL-HR, he did nothing. When I went to the ETL over my workcenter, he said there were "too many hands in the pot," but of course did nothing about it. I found that the only way to get my schedule issues fixed was to go directly to one of the HR TMs and actually watch them make the change on the computer.

My HR TM is awesome so I'm hoping she got it fixed. If not once the new schedule comes out I'll just go to her again. The fact I'm working the schedules already out after 2 weeks of trying to get them fixed Atleast shows them hey I'm not gonna give you extra work fixing the issues but please make it right next time. Let's hope lol

 

[CarriPage]

I hope they work it out for you and then remember it for future schedules. I've battled this as well. I'm seasonal and don't intend to stay on after the holidays but was hired with availability of evenings and weekends but max of 20 hours per week (because it's in addition to a 40-hour 'day' job). Thanksgiving week I was scheduled for 34 hours which was actually fine because I had several days off my other job and the extra pay was awesome. However, when the following week I was scheduled for 27 hours, I went in to HR and reminded that I put max of 20 hours. He ended up shaving some time off some shifts, but still didn't get it down that much. I sucked it up, though, but ended up having to call out one night that week. The next schedule came out and it was 30 hours! Ugh. It's like he can't remember. So I just left a note on his desk and it was corrected to 22 hours which is fine.

I'm just frustrated that it seems to not 'stick' - I've had to remind for several weeks now and then again with the newest schedule out I'm down for 26.5 hours. I know on my initial hire paperwork I put that I was unavailable for Dec. 16th but I see I'm scheduled for it. I'll have to ask HR again to change my schedule because I was scheduled that evening.

 

[GlitterBerries]

Now with the store staying open till midnight I told them still can't work past 10 but for that week I'll work till 11 if you need me to so work with me here. They asked again if I talked to the ETL and I said yes 8 times now, the availability has been in the computer since orientation I'm working with you people here you need to work with me because this is getting beyond ridiculous. If I'm past 11 Christmas week I'm going to have to get loud about it because I'm not going to repeat myself everytime a schedule comes out and have them tell me to talk to who I have 8 times now or have them tell me to put it in the computer when it always has been. I get they have alot of people to schedule but holy shit people 8 times??

 

[CarriPage]

Same thing with me - every single schedule has had me at 25+ hours even though my max availability is 20. I don't think they check or even seem to remember. Just keep pushing back.