I know it's just the way he's going about saying it all lol
I don't seek the approval of others, do "PC", or other nonsense. I live life, speak, post, etc. bluntly, and thats the way it is.
The truth and the real world, are a cold hard harsh place, welcome to it.
You want kumbaya, roses, unicorns, and rainbows, you are looking in the wrong spot.
Your theory doesn't give any consideration to the costs associated with recruitment or training, or recognize the learning curve of a new employee. Hire newbies too many times and it actually is less expensive to keep current employees.
I am well aware of it... most places, including TGT, do not care. It is still cheaper to keep running through fresh meat to fill in the wholes for awhile. It doesn't matter retail, burger place, or a lot of other places requiring specialized training and certs... I've seen it been there done it... The mentality of those higher up has always been, if employee x doesn't like it, there is 100000 more lined up ready to take their spot, and well, there is!
We will go through SL girls like water.. namely because of two things... LACK of hours, and two persons who are "over" SL the VML and one TM who are just absolutely horrible to work for and with over there.
Cashiers same, thing, lack of hours... is the biggest...but again.... its a thankless job, that with low pay, and hounding over RC BS... eventually they will just find something else...
Older more tenured employees who know to suck down enough shifts some how still cost more v. fresh meat....
They may be making $12-13/hr, then add benefits etc... and you are at $15-17/hr. v. $9/hr pay, and say $12/hr actual cost. That actual cost of $12 v. 17 is still a net savings... Plus then those who've been around that cost is going up.. VAC, PH, Sick days for those who qualify are all net financial costs that are a negative, which is why the push to eliminate you walking away with a huge check at the end if you quit or retire... If you have that banked up, they will just eat the cash now... that all chips away at $7B..
I am thankful that I have a very tenured team, who know what to do, can work a multitude of areas for my team, and the store. The handful of newbs we had during the Q4 season, and got to keep, are actually not bad... They are not the rock stars that others are, but some are moving along, and might be closer to that level by the time Q4 rolls around this year...
Keeping TM's makes life easier all the way around, BUT most companies including TGT don't see it that way.