My bet is leadership will follow up on it because it is "the thing" right now. How they will do it, probably by looking at endcaps and seasonal. We were told once seasonal is near the end and nothing else was to come in we were to leave everything were it is and basically spread it out or expand the facings of one item to cover the out of the item next to it. For the time being while this is still a hot topic, it will HAVE to be done that way or answered to during a visit. We'll see what happens in toys.
What?! No they wouldn't do that!🤣
Flexing is a must, not flexing just looks awful. I don't know who's bright idea it was to set jean walls with bin tickets but when they are set to "plan" the walls look horrible.
Bullseye still gets flexed when an item is OOS or discontinued.
At my store, we just go with it the best we can and hope the rest of it comes in soon. The last round of OTC and Personal Care end caps were mostly sort of set twice - once without all the ISM and again when it came it. Still haven't received it for the Dove end cap, but at least it's a back one so not so noticeable. The Crest one though is still missing one of the toothpastes; I have the product but the price is showing as $0.00. As much as I hate the chat bot, I actually created a case for it; the reply was that it's going to be reset, again, soon (next week, I think) and the problem should resolve.
I don’t that that’s because of no flexing. Empty endcaps is not from no flex direction. There is pretty clear direction if there are a couple outs on an endcap that’s okay but empty or half empty is not. Sidecaps and endcaps are the exception to the rule. I imagine if they’re not doing that right, there’s also the opportunity they aren’t finishing truck or pulling all of their priority fill.
How about done right done well and stay ' honest and accurate ' on pricing. If the space is empty don't fool/ confuse the less then focused guest into grabbing the wrong item/ wrong price who ends up bullying the casheir into changing the price to fit the sloppy and lazy process, and / or risk an ever increasing returns line. It would be better reputation wise for Target to just say " yeah we're out of that right now " then show some salesmanship on the floor and try to redirect the guest to another choice. But lol this isn't the old school retail then is it.
An example of when I flex something is putting one of the "special" fragrances of Native body wash in with same size & same price bottles of the same brand. I use one of the facings of a fragrance with more than one facing, print a label for it and locate it. A guest isn't going to bully a cashier about it.
