if the stl tells you to do something.... then you should probably just do it.. lol.. just remember all of the details incase something crazy were to happen... i clean up chemical spills all the time and im not properly trained.....
otherwise i would have told him.. "im not trained to do this... YOU clean it up" and then walked away..... then i would have got a print out of my training asap to back me incase he wanted to try and be slick later on...
as far as reporting goes... i wouldnt waste your time unless this kind of stuff happens all the time... it always helps when there is more then one person reporting it.. otherwise i dont think they will REALLY look into it..
And my previous STL would told him to clock out and go home. He would have then written a coaching for inappropriate behavior (ie talking down to a STL not insubordination) which would have been a lead off to get him pushed out.
Why do I know this? Because it happened at my store about 18 months ago.
STL was in even mood (not good nor bad) and asked said TM to do a task that while he wasn't paperwork trained to do could easily do. Said TM didnt really like STL so he told him he wasn't trained to do this and then ignored him him. STL asked again. TM repeated same statement as pointed out he could get the paperwork to prove it.
STL raised his voice (not angerly but to be clear) and told him who want in the middle of breaking out a flat of freignt that 'He was done for today. Clock out and go home.' TM and others like me who were in earshot went silent. He stood, stared and then walked to time clock.
He was 'shoved' out 3 weeks later.
To be really clear, since the topic is spill cleanup and whether you are trained or not. I will give you two takes and how to properly get out of it
- As manager of restaurants and Hotel, I have had bloodborne pathogen training, hazmat training and chem training. with the PETE crap.
- shampoo is none of those. So STL viewed you as getting out of work because the policy Traget has is asinine because it exists because people sue over asinine things.
- The policy is sadly true.
- Never Refuse to do anything a leader tells you that is a cleanup that doesn't involve bodily fluids or dangerous chemicals. Laundry soap is not a dangerous chemical to clean up. battery acid, bleach, ammonia, motor oil are.
I am assuming you were legitimately trying to follow the rules not trying to use the rules to not do an unpleasant task. So if you (or anyone reading thsi) is told to do a cleaning and you aren't a CA etc and havent taken the training (which you should have done in your first 90 days) Ask how to do it politely as you havent been trained. 'I am sorry, Jim, But I haven't been training how to properly do that, so I don't know. Wait until they leave. Policy also says someone is required to stand they and guard the spill until its cleaned up. So if they say anything other than how to teach you, then be silent and wait until they leave and then go to spill station (red stantion with ?) and get sorb. If there is none, get paper towels . If there are none get them.
Get someone else to help quickly and get it up.
Then go talk to ETL hR about convo.
Now if you said it to me, I would ask why you were trained. That answer would tell me if you were
- trying to get out of it because you didnt want to do it
- or didnt actually know
- or were trying to actually follow the rules.
Following that, I would send you away and do it myself because most spills take 5 minutes to clean up.
I have cleaned up / dumped
- downy on myself because a guest left it open on a self and getting down for another I grabbed it by the lid
- spaghetti sauce dropped in the middle of the race track and ignored
- 60 gallons of milk that crashed down when a grocery TM tried to move the pallet and it clipped a pole causing the pallet to collapse.
- motor oil because an idiot didnt understand you dont open it and it fell off the shelf
- nail polish because the glass bottle broke. TM wanted to help and was pouring actetone on to the tile to clean it up while we were open. (that is hazmat)
- feces from walls because well you know
- tide/percil/gain etc because of DC fcukery
- bleach because it kills weevils/ aforementioned issue in 7 and other idiocy (i want to know what it smells like) SMH
- urine because of reason 6 (in carpet no less)
- leakage from the compactor because some homeless person figured out how to open the compactor door (nearly killed himself too) This was 2 months in. Yes TL was breaking policy and it was the last straw for him anyway.
- gasoline because someone thought it was a good idea to bring that into the store.
So this is a time to use your head. Yes the policy is one your side. However, you can easily get yourself pushed out. So go talk to HR and get your solution there. Hotline will only get you marked.
AS for my old STL? He got fired for something else 5 months later.