But how would he tell the electronics TM if the TM isn't there to tell? If the TM was there, he wouldn't have to hit the button in the first place. And if the request is cleared, then the TM has no reason to continue to the call box.
If there is any communication between the vendors and team, as there should be, then it's a simple process. I'll dumb it down even further for you.
Guest needs help. Vendor says hold on and hits the button. Vendor clears the button. Elec TM comes over and helps the guest.
Got that? Good, now here's where it gets complicated so pay attention. The vendor and electronics team (including the TL) have talked before and probably on a consistent basis. They have come up with this idea that when the vendor needs help, be it with a guest or something at the boat, etc., they can hit the button and then clear it and the elec TM will come over. They communicated!
This part is a little tougher, I hope you get it. Here's why it works. The elec TM knows that when the call box goes off he is needed at the boat, even if it's been cleared. How does he know? Because he isn't at the boat! He has the keys, he has the knowledge, he has a walkie, it's his area. If someone else cleared the box they would announce they have it, if someone couldn't help they would ask elec TM if he needed help, etc. A little walkie communication and common sense can work wonders. There are only so many people on the floor so it's not hard to figure out who is getting what button or responding to a phone call, etc.
tldr - vendor and tm have it worked out prior, a scratch my back and i'll scratch yours type thing
As to my position you are wrong. I did logistics a while back and now I am over the sales floor. As far as
YOU trying to tell
ME about anything at Target is concerned well you better get a lot more knowledge and experience because I can tell you
without a doubt I run a better logistics process, a better salesfloor process, a better training and development process, a better leadership process, a better transition process etc. etc. etc. Go change out the demo disc or hand out some stickers or something.
Ok...so let's say there ISN'T an electronics team member on the floor, which was most likely the case in this. How would he tell him? What if the electronics TM was doing tasks elsewhere? I know Target mobile does different things, and that is because they have different rules. They are expected to help because in most times they use that opportunity to bring up the topic of cell phones with the guest, thus increasing their sales.
And in what hell of a way would you not tolerate laziness or ignorance? You're obviously not a TL because no one in hell would promote someone with such a piss poor attitude as you. Most likely, you're an underperforming TM that hates his life because he's got a ****ty attitude and thinks he's the best thing ever, but won't get the promotion he "deserves" because he is in fact on the under-performing TM's who the leadership is trying to get out of the building. So therefore you come here and act all high and mighty because no one here actually knows you and you can therefore feel that important feeling you so love.
There is always an elec TM on the floor so your 1st point is moot. He may be tasking somewhere else (more than likely that's the case due to such **** coverage on the floor) but SEE ABOVE. So your 2nd point is moot. What do you even do at Target?
Piss poor attitude because I don't tolerate whining, idiocy and laziness? There are others from my store, who know who I am, on this forum but that doesn't matter. To address some of your other claims - I do have a ****ty attitude, I do think I am the best thing ever, I do act high and mighty but not just on the forums. None of that makes me wrong.
