Starbucks Team Leaders

In other related news, I know not everyone here does their own schedule. But today at my store, at our Team Lead Meeting. Our HR ETL announced, that all Team Lead company wide who writes their own department schedule. Will lose the ability to, and it will now be written by a single ETL per department. Example, one of the Food ETL will write all of consumables and one other Food ETL will write all of Perishable Departments (Meat, Produce, Bakery, Deli, Starbucks, and Food Ave). It already happened to part of the store. And the schedule is mostly auto generated by the system/

I don't know how I feel about this :(
 
Considering the clusterf*ck ours is if anyone but our SBTL does it, it's gonna be a sh*tshow.
During SBTL's vay-cay, the ETL thought she'd put in her *own* variant instead of the one left for her; cue frantic early morning calls because ETL didn't bother to check for coverage.
I picked up a LOT of opening shifts as a result & a lot of hours.
 
Asuras said:
In other related news, I know not everyone here does their own schedule. But today at my store, at our Team Lead Meeting. Our HR ETL announced, that all Team Lead company wide who writes their own department schedule. Will lose the ability to, and it will now be written by a single ETL per department. Example, one of the Food ETL will write all of consumables and one other Food ETL will write all of Perishable Departments (Meat, Produce, Bakery, Deli, Starbucks, and Food Ave). It already happened to part of the store. And the schedule is mostly auto generated by the system/

I don't know how I feel about this :(
Click to expand...
Looks like you will lose the ability to change things in mytime. SrTLs will still be able to edit. They are trying to have more payroll be guest facing.

My suggestion would be to keep making the schedule. Or at least, have a sheet with all of the shifts that are needed, and ETL can fill in the names. Really, the shifts don't change that much week to week. Also, I can't see any ETL turning down the help.
 
Apparently it said only the HRTM should be keying in the schedule not even the TL or ETL should be doing that. We should only be auditing and editing but we do that anyway. Technically I'm just "editing" the autogenerated shifts anyway.
 
Anyone else getting less hours for the schedule we are working on this week for 4/30-5/6? I have been getting 197 hours., At our worst, the lowest amount of hours given was 170. I got 143 for the schedule I'm working on and it includes the first two days of the Frapp Happy Hour Promotion. I work in a high volume store, this just feels like we were gutted. If 143 is all I am getting for the actual full week of the promotion. I don't know how my team and I will get through this.

Any advice?
 
My hours went up from 147 to 163, but my ETL-HR and STL will probably still only let me spend ~140... because screw best practice.

My advice is to speak to your leaders about it. Explain that you'll need the hours on Friday and Saturday. Good luck.
 
156 and I get them all.
Remind them about frappy hour. Also, are the hours allocated that low, or just what they are giving you? That seems drastically low for a higher volume store.
 
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That is what is allocated in Mytime, 143 hours. At our worst, we were given 170. I've never seen it allocated that low amount before. Even compared to last year. Our sales have been great year to date for the past 5 months straight. This is just heart wrenching.
 
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That doesn't seem possible. Try to get your baristas as many shifts cashiering etc, as possible so they can come over for backup. Make sure your ETL can ring up drinks. We have had to do frappy hours before with less, but we are much less busy, I think. And it was difficult.
 
No ETL in the store is will to come near Starbucks. And when my direct ETL comes to "help", he just rinses pitchers. While I bounce between POS and Bar.
 
Lol one time my team clicked the help button because they had a call in and was getting swarmed. The response on the walkie was: "Can someone please tell Starbucks to stop hitting the help button?!". Once they heard that. They just texted me and I rushed in to help them...
 

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