Starbucks Team Leaders

[Xanatos]

I know the grande cold ones were mentioned in a weekly update a few weeks ago that they are out, and I couldn't order venti cold ones last week, so I assume they're out of stock too.

 

[Yetive]

I was told by ETL to put it in the register.

 

[Asuras]

Might have, weekly update a weeknot so ago mention Grande Holiday Hot Cups were out and not orderable anymore.

 

[Planosss]

View attachment 6782

Thats Very good to know!
Thank you!

 

[BaristaGotGame]

View attachment 6782

I remember having to print this last year after coming across it just before a favorite regular left some of us Christmas cards. Before I even knew about the card, my TL had opened hers, saw the giftcard that was inside ($10 Target giftcard I think), and proceeded to hand over all of them to our ETL. Said guest's daughter asked if I got her card and I was confused. When my boss told me she turned them in because they were tips, I told her we don't have to (remembering this post). She didn't believe me. So I printed two copies of this after my next break, gave one to my TL, and brought the other to the ETL and demanded he return the card. I didn't care about about the GC, but the daughter had hand made us cards and I didn't find it right that my TL just handed them in to the ETL. The other two girls who had been left cards ended up doing the same thing shortly after.

 

[very salty mocha]

Showed my team the policy a while ago. They still would throw it in the till because they’d want to take no chance with AP

 

[redeye58]

Is anyone still able to order ultimate caramel & the dark mocha for the triple mocha?
We hadn't been able to for quite a while & I thought they were LTO but lo & behold, they're on the Christmas menu boards.

 

[Asuras]

Was able to order both as of 2 weeks ago. Haven't had the need to for obvious reasons.

 

[redeye58]

It hadn't been coming up on our order guide but we get the once-in-awhile request.

 

[Asuras]

Wouldn't mind if they both went away with the next menu change.

 

[REDcardJJ]

Is anyone still able to order ultimate caramel & the dark mocha for the triple mocha?
We hadn't been able to for quite a while & I thought they were LTO but lo & behold, they're on the Christmas menu boards.

i was under the impression that ultra caramel and triple mocha are core menu items now, not LTO. we've been able to reorder the dark caramel and dark mocha sauce tho

but we haven't made cold brew whip since september, so ¯\_(ツ)_/¯

 

[redeye58]

We're still burning thru cold brew but we're down in the south.

 

[Voicetarget]

One of our starbucks shipments did not come in last week. How do you see if there is a delay or a problem?

 

[Asuras]

One of our starbucks order deliveries did not come in last week. How do you see if there is a delay or a problem?

Probably effected by that weird thing that happened to me with ordering before Thanksgiving. You can check your order receive dates on iStore. As of right now, you can't track the orders.

 

[Voicetarget]

Probably effected by that weird thing that happened to me with ordering before Thanksgiving. You can check your order receive dates on iStore. As of right now, you can't track the orders.

You mentioned on iStore. How can I access that?

 

[Asuras]

BIG-IP logout page - https://ordering.starbucks.com If you are a new Lead, you will have to ask either your Leader, DM, or LSR for your log-in information.

 

[Voicetarget]

BIG-IP logout page - https://ordering.starbucks.com If you are a new Lead, you will have to ask either your Leader, DM, or LSR for your log-in information.

Thanks. So the only thing I can do is check the receive date? Is it possible to follow up with this any further than that?

 

[Coqui]

Thanks. So the only thing I can do is check the receive date? Is it possible to follow up with this any further than that?

You can email your LSR and give them your Starbucks store number (not your Target store) and ask them the status of your order.

 

[redandkhaki]

I usually call the LSR until someone answers. You get help much quicker.

 

[Yetive]

I agree. I called to set up Istore.

 

[Xanatos]

You can just go to the "contact us" link on the istore to get a new password.

 

[Planosss]

I sent an email to LSR with my info and target store info.
I didn’t even know my Starbucks store number. LSR sent me my SBUX store number and a reset code.

 

[REDcardJJ]

emergency orders aren’t being allowed anymore per the weekly update

 

[Planosss]

Have you guys had your winter PPV yet?

 

[Xanatos]

Mine's next Friday.