Starbucks Team Leaders

[very salty mocha]

We have a guest who comes to our stabrucks daily and shops. She’s a home designer and she’ll go through our home decor sometimes and move items and take a pic for her insta haha.

 

[very salty mocha]

New worksheet for us to use daily. It will basically be a check list like the ones market tm started to use daily for team members. It’s in April addendum. Basically says what area to clean at night, check list for guest engagement backroom and what not. I think I’ll use this after I talk with my team and do reviews to get everyone on the same page

 

[Yetive]

I liked how it looked.

 

[RistrettoShots]

Where did you find this? I cant find anywhere on workbench

 

[lifeblows10]

Where did you find this? I cant find anywhere on workbench

April Addendum - under Q1 Communication.

 

[RistrettoShots]

Jk found it "clipboard cover sheet"

 

[Glamoure]

My dm wants to do a observe and coach visit? Have any of you had to do one? And if so what does it consist of?

 

[Yetive]

They used to do them more. It's just what it says. He will observe you and your team, and coach on what he sees. Not coaching in the target sense, lol. Sometimes, he can see a better way to organize or do something that you just never saw. Maybe a newbie needs some fine tuning. I can almost guarantee he will say something about sequencing too.

 

[Glamoure]

I was thinking the dm wanted to observe me coaching my team lol...thank you for Your reply!

 

[Xanatos]

I'm looking over the new sheet. "Expresso Bar"... I don't have one of those so I guess I don't have to do a station assessment that day.

 

[very salty mocha]

Look what’s coming!!

 

[very salty mocha]

Also something called a cold brew toddy lift. All coming 4/9. Hmmmm

 

[Coqui]

I'm looking over the new sheet. "Expresso Bar"... I don't have one of those so I guess I don't have to do a station assessment that day.

It also says “Starubucks” lol

 

[very salty mocha]

Corporate: eh- it’ll be fine

 

[redeye58]

Look what’s coming!!

Summer is coming....

 

[RistrettoShots]

I'm guessing this is the cold brew toddy lift? I like ))

 

[Xanatos]

Nice research @Krissfak! That’ll be cool to have.

The water measurements are different in that picture - 14 quarts instead of the 14 liters that we do. Adding the lift shouldn’t change anything, so I wonder if Starbucks just decided that we need more water than the manufacturer suggests.

 

[very salty mocha]

Love this. Even with the 3 pound bags I’ll have the cold brew filter get stuck in front of the nozzle and having to put gloves on to move the filter out of the wag

 

[Yetive]

Lean the toddy back, carefully put tongs in to hold back the filterbag, tip back and decant.

 

[very salty mocha]

Hired two new baristas. Gosh it feels so good to have people. Can’t wait to Train these green beans

 

[lifeblows10]

Hired two new baristas. Gosh it feels so good to have people. Can’t wait to Train these green beans

I hopefully have interviews lined up for tomorrow. I desperately need people for my Cafe, but I’m hiring them on as SBUX initially.

 

[Glamoure]

I’m in the Same situation I was in desperate need of cafe tm but in the last two days I had 2 tm quit from Starbucks so now I need tm in both areas

 

[redeye58]

We cross-trained one of our FATMs in SB so they could pick up hours & others have expressed interest.
A few of our baristas also helped out in FA once they learned the menu.
We always push for cross-training since our team is small; it helps with coverage & gives them a chance to pick up shifts.

 

[very salty mocha]

Sometimes I wish for food avenue just for the hours. I feel like target needs to bump up the average hours food service gets by atleast 20 hours each week. That would work wonders

 

[lifeblows10]

Sometimes I wish for food avenue just for the hours. I feel like target needs to bump up the average hours food service gets by atleast 20 hours each week. That would work wonders

No, you don’t want a Food Ave.

Because some store get their payroll, others (me!) don’t. I am forced to run my Food Ave (with Pizza Hut) on a average of 85 hours. Basically single man open-close coverage. The store ends up taking away 40-45 hours weekly from me. My SBUX gets 100% because they don’t want to be put on a NNC like they were about a year ago.