Starbucks Team Leaders

20 baristas. They'd each get 7 hours! I like a combo of sbux only baristas, and baristas who also have another work center. 10 is a good number for me.
 
Yes it was insane, I wouldn't be able to use up all the payroll so I would give about 20 hours to our FATL.
 
Uh, I think I've gone through the actual training with two of them, but it's been so long that I can't remember if I just kind of winged it or not. But I'll say 3 (me plus those 2).
 
we have 3 actual certified trainers; SBTL of course plus our two ASTs (me and one other). granted that doesn't really mean anything when they don't give us training hours and our green beans always get scheduled without any of us, so they usually just end up trained on the fly and I personally haven't certified any baristas, so I guess my TL is doing all of that? I mean, I know she has to sign off on the final thing, but I haven't done ANY certs at all.

right now we have... seven baristas? that's including our TL. one is just covering for another of our baristas who is back home for the summer during college break, and they'll be trading off once school starts again. at least our newbie has worked for Starbucks before, so we really only have to train her on the way we do things, not basics. which is great because we have 120 hours this week, and I think the same next week too. next Wednesday we're scheduled an opener and a closer. that's it. no mid, only one other barista scheduled at all and she's only cashiering from 10-2. my baristas are PISSED, and I completely agree with them. the closer actually went to HR to see if anything could be moved around and apparently HR got pissed at her for even asking. I'm really over our team being the black sheep of the store. I don't think anyone in the ETL squad aside from GE understands what we actually have to do.
 
Yetive said:
Road Trip!
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I call shotgun!
Our hrs get skimmed on a regular basis.
It used to be pretty bad during the spring but they've been taking a little less after leadership came by for drinks one morning & got stuck in a line that went to the door.
STL asked the SBTL about it they said "This is what happens when you take my hours."

"Green beans"....love it. lol
 
Its funny how they think that skimming another workcenter's hours especially a service-based workcenter will still function properly when they aren't given enough staff to complete the tasks. My ETL-Ops wanted to take some of my hours but I told her she was crazy. We are far too busy for them to think that we are "extra" payroll for them.
 
radiochu said:
I don't think anyone in the ETL squad aside from GE understands what we actually have to do.
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If it is like our store, they really don't.
It is really hard to train with no hours. I am finally stable with 145 hours, but for a long time had fewer than 120. Basically, M - Th single coverage all day, and F,S,S had mids. What saved us was that all the GSAs and the GSTL were trained for Starbucks--took awhile to get it done though. It is now a part of the GSA role at my store that you will learn Sbux. Who covers your breaks when you have single coverage or for closers?
With the new Store Standards roll out for scheduling, they aren't supposed to be taking allocated hours from Sbux. See if your TL can check mytime for how many hours sbux is supposed to have. That said, I'm supposed to get 150, but I'm not going to complain about the 5 I'm missing ;).
 
Yetive said:
Well, part of Summer 2 looks like updated Barista Basics. Barista Trainer to update at a later date. How timely.
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What a coincidence haha I received the mail packet but haven't read it yet. I hope we get more hours for July, we are so busy and we don't have enough staff with the hours I have for June :/
 
CoquiAzul said:
Same I just hate the crazies that are associated with this drink.
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I think it's hilarious because I don't even like it. People will ask if it's really that good and I'll tell them I don't like it, but it makes up half of the drinks that I've made that day. And then you get to the point where you try to guess if they're going to get one before they open their mouths.
 
Xanatos said:
I think it's hilarious because I don't even like it. People will ask if it's really that good and I'll tell them I don't like it, but it makes up half of the drinks that I've made that day. And then you get to the point where you try to guess if they're going to get one before they open their mouths.
Click to expand...
My favorite is when they order it and literally say "P-S-L".
 

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