Backroom will destroy them. Our PDA's for the rest of the store are all jacked up because they come from the backroom and they got the 2000's? or slightly nicer PDA's back there to do their job. Of which they strap to their wrists so they quit dropping them like they did to the old ones. They don't touch the mydevices, although flow uses them regularly to get though carts and repack doesn't leave many for salesfloor. In general equipment is short at our store walkies are asked to be given up regularly.
MEGATHREAD Target myDevices
signingminion
WAVing in the air like I just don't care
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Our br threw out the wrist straps. I have one I hoarded, but the rest hit thrown out. We are always short equipment as well, except right now with lpdas, pdas and my devices in the building we normally have a couple pieces in the chargers after everyone is in for the day.
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I think there's a bit of confusion... cuz you actually end up with more equipment when it's all said and done. Not all the classic RF Units are being pulled, only the LPDAs. I've seen the grid and I think only like 1 old device gets pulled for every 2 iPods (or something like that); so, in the end, you end up with more equipment than before myDevice rolled out. The old equipment is being removed because it's old; it's not a matter of convincing anybody. It's simply time for the equipment to go; the iPods will be in the same boat in a few years.
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It'll make it so that when doing an in-store pick up, other team members (besides those at guest services) could help out with it. For instance, if a GSTL is already carrying a myDevice, then they could actually do the in-store pick up rather than using the iPad at guest services. Not sure if that'll be the direction, but it'll open up the possibilities and make the iPod more functional. One little bitty function at a time.
signingminion
WAVing in the air like I just don't care
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You'd be surprised how few units a store had compared to team members who could really use one. We got 20 mydevices, but we only have 5 or 6 lpdas. But by time you take out the mydevices assigned to specialty teams and leaders we only have six devices being added to the sales floor pool. Which is shared with flow.
Plus the traditional pda is too heavy for people like me with carpal tunnel. If I use a pda for a shift I can feel it the next day, as I wake up with tingling fingers or no feeling in them at all in the hand I used it with. If all the features I need in a mydevice aren't added I will still have to use a regular pda as well. Which means I an back to deciding if I want to make an incident report to get my wrist seen to.
Age isn't much of an argument for me. The regular pda is just as outdated. I've seen every commercial option available recently (last two years) through another company who isn't afraid to spend money on good equipment, and our old stuff is outdated and the new stuff is missing the mark as a good replacement.
RunForACallBox
General Merchandise Expert (Presentation)
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We have maybe 16 PDAs and 4 LPDAs so we should be left with what... maybe 7 or 8? And oh my gosh are we going to have to go through this again when the iPods get old? Once is enough...
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RunForACallBox
General Merchandise Expert (Presentation)
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It is. It's about 3 to 4 times a day with me, too.
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Looking into it right away... Just started getting reports of that this week.
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Should be for TL and up though. Maybe even ETL only. I can imagine a TM being a jerk and processing the payment on everything in myGo and pissing off a ton of guests.
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No, I just mean that we'll eventually want newer iPods, or even iPhones. It's not the physical age of the equipment or anything, but as stuff gets old, it goes "unsupported". I'm sure iPods today won't handle iOS 11 when it eventually comes out. I'd hope this massive re-write of all our software shouldn't have to happen again for a long time.
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Thanks for the feedback! Good stuff here.
Workbench mobile was paused in favor of mySupport... Since we don't want to clutter up the iPod with tons of little apps, we'll look at myProgress enhancements & myPerformance stuff together. But yes, it's hopefully all coming.
thatcashierdude
Former Service Desk Ninja
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Well anyone can spend 5 minutes at guest service and do that anyway, not like mygo there is locked to prevent us doing that (I'm sure the GSAs and GSTLs would just love having to rubberstamp every flexible fulfillment pickup).
So...would it include myfa functionality, or would it just be mygo with a portrait interface?
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Just myGo with a (slightly simplified) portrait interface for the iPod screen size.
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The scanner does have an auxiliary battery that's suppose to get used up before the iPod's battery. The green light on the top ledge indicates if it's charged or not. I agree that the iPods alone don't last long, but with a fully charged scanner sled, they should last almost an entire shift. Is that not the case?
thatcashierdude
Former Service Desk Ninja
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I can't really see it being used in that way. What you're describing is a very specific scenario that probably wouldn't happen unless it also had the myfa functions. Usually GSA/GSTL is too busy to be helping with flexible fulfillment pickups. Would it at least be able to "get for guest" in locations besides SD? From what I've been told we need to do that to have our inventory be accurate, since we have some FOS locations in the cart attendant closet.
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Hmmmm... I'm not sure about that; but I totally get what you're saying. Truth be known, I'm not as familiar with that whole FF process (since it came about after I left stores) but I'll look into that in detail next week (or the week after) when we start working on more myGo stuff. Thanks for the comment!
RunForACallBox
General Merchandise Expert (Presentation)
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For most TMs at our stores that require constant use, no. The very first day we got them it died on me before my shift ended and on several other TMs as well. When I also shot research while doing other tasks buy maybe 11am it was down to maybe 30 or 40%. The first thing I did was turn the screen brightness all the way down and it would last a whole shift with no charge but it got old straining to see what was on the screen with it down so low so then I just started using my charger and keeping the screen bright. I've found my solution to mask the problem, but I can't say the same for other TMs that don't have a Apple device.
RunForACallBox
General Merchandise Expert (Presentation)
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Doesn't look like Apple will be making any more iPods so looks like maybe iPhones? Not really asking a question, just seems like the next similar screen size to go to.
oath2order
Scary Socialist
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Question for @UIguy and/or @OtherGuy
This isn't so much an issue as it is a question about whether this suggestion is feasible.
Alright, so when I search for an item in the search bar, it lists all the departments. I load the department, and it shows the product images on the sides for some items, but for others, it doesn't. So this brings me to two things.
This isn't so much an issue as it is a question about whether this suggestion is feasible.
Alright, so when I search for an item in the search bar, it lists all the departments. I load the department, and it shows the product images on the sides for some items, but for others, it doesn't. So this brings me to two things.
- Why do some items not have an image?
- Is it part of your team's duties to give the items an image, and if so, are there plans to add an image for those that are missing one?
- Would it be possible to allow us to somehow view the image from the description page after you scan the item?
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About six hours into an eight hour shift I'm constantly dismissing the low battery warning, until it finally dies. My job involves a lot of scanning - and a lot of tieing and dropping pogs. The battery lasts an entire shift only if I have an unusually light workload that day. Have not tried dimming the screen yet, but it's worth a shot.
RhettB
I've forgotten more than many young ETLs know.
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Is fixing the scanner on this list?
Battery life is fine, I don't have the screen up all the way but maybe %80.
In research mode and update counts mode I am finding that when we hit update, we get the red exclamation point and you have to keep hitting update 5-10 times before anything updates..
In research mode and update counts mode I am finding that when we hit update, we get the red exclamation point and you have to keep hitting update 5-10 times before anything updates..
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Yes... That and lots of other bug fixes like the one @Bosch mentioned too.
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We get the pics straight from Target.com. We do the best we can but sometimes network bandwidth forces us to abandon the picture. Sometimes there isn't a picture on Target.com. Either way, we try to show a picture as often as we can. In an early beta version of myWork, the picture did show on the item description page like you describe, but it became too taxing on the network and back end software, so we changed it to how it works now. I do think that our ability to show pictures will improve over the next year, and then we can try again to make it quicker/easier to show pics. Everybody likes the pics, so I'm sure it'll stay part of the conversations.
