Game system inventory searches make me want to tie a noose to a z-rack and hang myself. I do a search and I get the game system....in black. And in red. And with X preloaded game. And with Y preloaded game. If there's memory differences, all those. And all accessories. And best yet, every single game made for that system. So I'm wading through nearly a hundred items looking for one specific thing. Needless to say, if I get a call looking for a game system it goes straight to Electronics.
So here's my sin I'm confessing. A few days ago someone called 4 minutes before closing looking for a game system. 4 minutes. I knew I couldn't find it in that time, and I had another night of too much to do and every second counts. I also knew that if I passed on a call to Electronics (or anyone) 4 minutes before closing my severed head would be displayed on a pike at the Electronics boat as a warning to all other FROs to not do that. So my response -
"I'm sorry sir, but since it is so close to closing time the computers have already been shut down and I am unable to do inventory searches. I recommend calling back when we open tomorrow."