My store doesn't call at all. It surprises me because it seems like the decent thing to do. You never know if something is wrong and at least then you know, especially if the person won't be in for a few shifts and can't call in.
My old store would call, though.
One of the things with a NCNS is that if you don't call in before two hours prior to your shift, you still get marked as a NCNS. Say that you have to be in at 8am.....you have to call at six. There are days when you don't feel well and decide that you'll wait until the alarm rings to decide if you'll go in.....but you usually don't set the clock for two hours before you go in.
You were kidnapped by Starbux ninjas, bound & gagged & thrown into the walk-in.
One of the things with a NCNS is that if you don't call in before two hours prior to your shift, you still get marked as a NCNS. Say that you have to be in at 8am.....you have to call at six. There are days when you don't feel well and decide that you'll wait until the alarm rings to decide if you'll go in.....but you usually don't set the clock for two hours before you go in.
Or, if you are on your way to work and there's a car accident, or you have car issues, then it is too late to call in....and even if you do (to say that you are on your way) you still will be marked as coming in late. So, sometimes I can easily see why people don't call in.
Often, at my store someone will call off but the LOD may forget to tell anyone else that a TM called off. Sometimes we don't know that someone called off until they don't show up for their shift.....and then we ask if anyone knows about "TM X" and the LOD says, "Oh, I forgot to tell you that X called off.
I do: pathetic.I can see having a NCNS once (honest mistake and wrote schedule wrong, power went out for a 4am shift and no alarm, jail while headed to work, etc) but 3 in 15 months? That's, that's so sad I don't know what to call it.