So our hiring kiosks are not five feet away from the service desk. And next to each computer is a phone, that rings directly to the service desk when you pick it up, making them the world's most useless phones. Naturally kids love to pick them up, making our phone ring.
Well, today a mom was doing some returns, and her about five-year-old wandered over to the kiosk, picked up the phone, and put it to his ear. Naturally he heard the phone ringing, but I don't think had yet put it together that it was my phone. Since he wouldn't put it down, I had to answer. At that point, he heard me answer in the phone and in person, knowing full well it was me, and said to me, "you're ugly" and hung up the phone.
Nice.
So he wandered over to his mom and just looked at me. And in my most cheerful voice with a huge smile on my face, I said, "that wasn't nice to call me ugly."
Mom, who looked like she wanted to crawl through the floor, asked if it was true. He lied, and said, "no" with a look on his face that clearly said he was lying and he couldn't believe he got called out in front of his mom. I didn't say anything...she realized he was lying, put him in the cart, began to lecture him about playing with things he shouldn't be playing with and talking to people that way, wouldn't accept a half-hearted apology, and by the end of that trip when I saw them near the check out lines, he was clearly regretting his entire trip to the store.
This is what my life has been reduced to: not taking lip from a five year old.