To that one guest: You were near the end of a long line of orders. You mumbled your order while busy with your phone. After a while, you were done & started looking around to where I was pulling shots behind the espresso machine.
You: Uh, have you started on my drink yet?
Me: No ma'am. Yours is in the line.
You: Well, how far down the line IS it?!
Me: There's four drinks ahead of you, ma'am.
You: FOUR DRINKS?! How the f**k can there be FOUR drinks AHEAD of ME?!
Me: You see the other folks waiting for their drinks? They got here BEFORE you. That's how.
You looked around at the other guests before crossing your arms across your chest & sighing loudly EVERY TIME I called someone else's drink.
I took my sweet time making your drink.
When I finally set it up for you to take, you were back on your phone.
Decaf for you, b*tch.