To that one guest

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BeelzeBecky said:
Chick with her mother tried returning almost empty makeup last night. It was the "wrong color". I asked how long it took them to figure that one out. The daughter looked embarrassed, the mother got bitchy and demanded a refund, this time saying that her daugher was allergic to it. I asked how long it took them to figure THAT one out.

Oh, no receipt, paid cash, of course.

I finally got tired of playing with them and said "you can't return used make up when you're used up all the contents"

Bye Felecia.
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At my store for HBA and Market if more than 50% is gone no refund. You should be able to figure out you don't want it before then.
 
Amanda Cantwell said:
At my store for HBA and Market if more than 50% is gone no refund. You should be able to figure out you don't want it before then.
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I had another mother/daughter combo who tried returning some glittery face powder stuff.

Mother: We bought different kinds to try for prom and she didn't want this one.
Me: Are you sure you brought back the right one, this one's been opened and is quite used.
Girl: I only needed it for prom, I don't need it now.
Mother: She only tried it on once and didn't like it.
Me: Sorry, I cannot process this return. Have a nice night.

I mean, get your story straight and I *might* consider letting you return it (if it's the wrong color, you're allergic, whatev's legit) but when you think you're gonna scam us out of using our merch for one night then return it, I'ma call you on that shit. That's nasty!!!
 
BeelzeBecky said:
I had another mother/daughter combo who tried returning some glittery face powder stuff.

Mother: We bought different kinds to try for prom and she didn't want this one.
Me: Are you sure you brought back the right one, this one's been opened and is quite used.
Girl: I only needed it for prom, I don't need it now.
Mother: She only tried it on once and didn't like it.
Me: Sorry, I cannot process this return. Have a nice night.

I mean, get your story straight and I *might* consider letting you return it (if it's the wrong color, you're allergic, whatev's legit) but when you think you're gonna scam us out of using our merch for one night then return it, I'ma call you on that shit. That's nasty!!!
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We had someone try and return a half a pack of of diapers and without the box. We denied him. He yelled and scream and security had to escort him in. He came back in the next day and got his money back.
 
TTOG: Hah hah, asking for condoms to be put on hold so you can try them on when you get to the store, great prank man. From a professional standpoint, fuck off. From a personal standpoint, I won't lie you got a smirk and a giggle out of me after I hung up.

TTO Guest that I helped an hour before closing: I don't mind helping you find stuff for your grandsons birthday, you're an extremely nice lady and you were extremely kind as well. I would gladly spend another 20 minutes helping you out but we had found everything you were looking for. The night was finished for the most part anyway, anything to help the night go by faster and end on a happy note.
 
PaleIrishmen said:
TTOG: Hah hah, asking for condoms to be put on hold so you can try them on when you get to the store, great prank man. From a professional standpoint, fuck off. From a personal standpoint, I won't lie you got a smirk and a giggle out of me after I hung up.

TTO Guest that I helped an hour before closing: I don't mind helping you find stuff for your grandsons birthday, you're an extremely nice lady and you were extremely kind as well. I would gladly spend another 20 minutes helping you out but we had found everything you were looking for. The night was finished for the most part anyway, anything to help the night go by faster and end on a happy note.
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I heard a story once a few years back someone tried to exchange condoms that was missing a condom and box was ripped open. They were too small for her boyfriend or something and I dunno it seemed kind of weird but the GSTL that told me that before he left thought it was hilarious... and so did I.
 
Had a kid (maybe 16 or 17) ask about a year ago if condoms came in different sizes and if he could bring them back if they "didn't fit." Explained they couldn't be brought back, but they were pretty much "one size fits all" 😛
 
TTOG: Well, weren't you a ray of happy today. You brought up a pineapple with no barcode. There was no need to snap at your cashier as he rang it up. The scale went wonky, thus the price was wrong and you completely spazzed over nothing. He was just doing his job when he explained why he was putting numbers in. 🙄
 
TTOG:

I was worried about you! I hadn't seen you in months, and since I'm pushing 40/wk I should have seen you occasionally. Glad to see you, your bouffant, your Alice Cooper make-up, and your spectacular rack are all okay. *KISSES*
 
Doglover is asked to cover SCO for the first time when she picks up a cashier shift. I finish helping one guest and another needs my attention.

Guest: My total was $104! I put in a $100 bill and four singles! The machine says I owe it more! I already gave it the amount!
Me: Wait one second. *To GSTL: help!"*
*GSTL opens up machine while guest continues to rant*
Guest: I already put in all the money I owed! Does this thing even take $100 bills? I put in $104!!"
GSTL: Yes, the machine takes $100s. Give me one second... *prints receipt* Your total was actually $109. You owe us 5 more dollars please.
Guest: Oh! I guess I must've forgot that there was tax involved...
GSTL: *gets money from guest and walks away shaking head*
Me (after guest leaves): I had a feeling she was wrong about her total only being $104... 🙄
 
BeelzeBecky said:
The "I forgot about tax" people are pretty ridiculous.
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I had a guest confuse me on that once, they said some expensive item was like $199.99 and it rang up for $208 and they were like "BUTTTTTTT IT SADI IT WAS $200 THAT'S NOT RIGHT" and I was confused I had no idea what the hell was going on so I got my GSA and he said "oh that's right, that's just with tax." and the couple were like "Ohhh right gotcha" and left lol
 
It's possible, if someone is a tourist from a state without sales tax. They could look at the pre-tax total before pushing finish, then be busy getting money out when the end total shows and not think to look for a difference because there is none back home.
 
Jenna120 said:
It's possible, if someone is a tourist from a state without sales tax. They could look at the pre-tax total before pushing finish, then be busy getting money out when the end total shows and not think to look for a difference because there is none back home.
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If you have a license from a no tax state you can scan your ID and buy things tax free.
 
Jenna120 said:
It's possible, if someone is a tourist from a state without sales tax. They could look at the pre-tax total before pushing finish, then be busy getting money out when the end total shows and not think to look for a difference because there is none back home.
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The total before pushing finish shows tax
HRZone said:
If you have a license from a no tax state you can scan your ID and buy things tax free.
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I've never heard of that, are you sure
 
Amanda Cantwell said:
The total before pushing finish shows tax

I've never heard of that, are you sure
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Yupp its a thing. We get people from Montana and Oregon all the time to my store asking to do it. I believe it's K5 (taxes) and then K7 or K8 (out of state or tax exempt.) My dad has done it a few times as he lives in one of those states. All's they do is show ID and sign a peice of paper.
 
TTOG No, we don't sell whatever Shower to Shower body powder is. You can get aggravated and yell at me all you want that you know we have it. Go ahead and storm off when I tell you we don't have anything under that brand. I really don't care. If you have that much anger over something as stupid as powder, don't ever ask me for help again.
 
Tell 'em to check the pharmacy; ours used to stock certain requested items behind the counter & Shower to Shower was one of them.
 
TTOG:

I appreciate that your husband had to run out to the car to get your gift card, but you can't block the lane and just stand there while people queue up behind you. You hadn't even unloaded your cart and were not even "in" the lane, but were blocking it.
I'm sorry that you were so taken aback when I said "maam, there are guests behind you that I need to ring up if you'd please let them through" but you're not the only little snowflake in Target, there are others that need to be rung up before they melt.

Rich old white people are so very aggravating.
 
BeelzeBecky said:
TTOG:

I appreciate that your husband had to run out to the car to get your gift card, but you can't block the lane and just stand there while people queue up behind you. You hadn't even unloaded your cart and were not even "in" the lane, but were blocking it.
I'm sorry that you were so taken aback when I said "maam, there are guests behind you that I need to ring up if you'd please let them through" but you're not the only little snowflake in Target, there are others that need to be rung up before they melt.

Rich old white people are so very aggravating.
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I would have just rung her up and then when I got to the payment suspended it and then asked her to step aside if husband hasn't returned.
 
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