"To that one photo tm, paper has specific sides on the printer. 5x7 and 8x10 on the left, all 4x6 on the right. Putting the premium 4x6 on the left side CAUSES JAMS. You will have less jams if you follow it this way! Also, I leave notes to make your life easier, not to make you mad. " ~band_rules16
I am the ONLY photo trained TM at my store. I've worked with the GS TMs as much as I'm able to (w/o hours and during slow times as GSA), but I still have a couple of people who INSIST I'm wrong and that they know best. I went to work yesterday to discover my metafix was prompting "wet floor" and one of my hoses was leaking water. Nobody called it in because they were waiting to see what would happen...seriously?!?
Except, I think we do our paper differently. I keep premium 4x6 on the left (and switch out 5x7 and 8x10 as needed) and basic 4x6 on the right. Since the majority of people use basic 4x6, I tell people to not ever take it out of the machine unless it's empty and needs to be changed. 🙂
Oh, this so much! Our machine is temperamental, so putting the paper in with 4x6 on the right and enlargements on the left seems to keep it happy, until a TM who doesn't know what's going on switches the premium to the left side. Thus we have major paper jams.
There's one TM who
insists on being the one to change filters on Saturdays when she works. As a result, we've had chemical spills for the last two months that don't get cleaned up. When we (or the GSTL) ask her about it, she just claims she's not trained and doesn't know any better. Um, you make sure you're the one that does it and you've been in there over two months...REALLY?! Take some responsibility.
And there was this gem today...I worked price accuracy this morning when the photo TM calls me up to the lab. The test strip (attached to the leader card) got lost in our machine while she was trying to print the control strips. She does the usual pulling out the rollers and checking for jams that way, but then calls me in. I check a couple other places and finally tell her to call Kodak. I'm price accuracy today, so it's not my responsibility. She hands me the phone and tells me she hates calling. Now I understand why our lab went to heck last fall when I was on LOA...because no one does anything!
By the time I left at 11:30, our printer was down and our prints-in-seconds kiosk was down in addition to our pig on wheels constantly beeping in the backroom. I hope she called the latter two in.
I just wish TMs would take responsibility for things. Oh, a guest wants you to check another store for that item? Well, go to the fitting room and look up the phone number of the store they want to check. Oh, we're not sure if we can ship out some of this price change salvage? Call the 800 number yourself, don't make chargebacks do it. Oh, the camera recycling box is full? Close it up so we can ship it out and put in a new one. Oh you don't have lockup keys so you can't do the electronics/MMB CAFs? Call the LOD or go upstairs to find the TM that has them that's on break.
I really do like some of my coworkers, but a LOT of them make me want to *headdesk*
