To that one Team Member I - ARCHIVED

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To that one seasonal TM: this is the second Saturday in a row that you called off as your shift was starting, and all you said both times was, "I won't be in tonight." I'm going to laugh hard if they keep you on.
 
Ahh, and I found out yesterday that this year we really are open til 10 on Christmas eve. Lol.. The ridiculousness. I'm clocking in late and out early. I don't even understand why anyone would be shopping then. The date for Christmas hasn't changed. How can you be so ill-prepared that you're gonna be at target until ten? There was a time when nothing was opened past like 2pm on Christmas eve. People were used to it. Now they know target and Walmart will be there for them when they fail to plan.

To those seasonal employees, you can't possibly think you have a real chance at staying! We don't need people who walk around in circles. We don't need people who "finish" their area and then don't look for more to do. We. Don't. Need. You.
 
To that one TM from another store: when I call to inquire for a guest if you have a product, if you are going to lie and say you don't have it instead of actually checking, you may want to mute the phone first. Because otherwise I can hear every single word of your conversation and know you are lying. Lucky for you the guest on my end was being a lying pain in my ass, or we would have had words.
 
ToTheTMsOnTheFloorToday: Respond to the damn call boxes!!! I have never in my 3 1/2 years heard the walkie so quiet when a call box goes off and we have more than 4 people on the floor. There was no reason that it should have went to 2nd request. It shouldn't get bad where my ETL is going over the walkie getting irritated asking who is responding. I will bring this up in our huddle tomorrow or talk to your ETL-GE & SrTL! Ridiculous!
 
We had one hit the second request yesterday...so the LOD got on the walkie and asked the (currently seasonal) TM if she could get that. The TM said no because she planned to go to break soon. I could tell the LOD was ready to lose it right then and there. I was on that side of the store, so I went for it...but naturally the darn thing wouldn't clear. Either way, it took me longer to clear the call button than it did to answer the guest's question.
 
Retail Girl said:
We had one hit the second request yesterday...so the LOD got on the walkie and asked the (currently seasonal) TM if she could get that. The TM said no because she planned to go to break soon. I could tell the LOD was ready to lose it right then and there. I was on that side of the store, so I went for it...but naturally the darn thing wouldn't clear. Either way, it took me longer to clear the call button than it did to answer the guest's question.
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I would have flipped my lid if a TM said that...
 
Omg! The call boxes and seasonal TMs are driving me nuts. I'm allowed to run in your store. I walk Ave 14 miles a day while working. Tofay, they wouldn't respond or clear them. I had to tell them all how important it is. It's just so frustrating. I guess when I work in softlines, I'm a fair distance to all the hardlines ones.
 
To Several Target Softlines Team Members: First of all, why in the hell are you all going your break at the same time? The break times are staggered for a reason. Second: did you think no one would notice that you guys were gone for double the amount of time you were supposed for your first break and lunch and a good forty-five minutes for your last break?! You're a big part of why we didn't leave until one in the morning! The STL kept having a brand team member, who was working in seasonal at the time, check on you guys because he knew damn good and well you all were screwing around.
 
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Retail Girl said:
We had one hit the second request yesterday...so the LOD got on the walkie and asked the (currently seasonal) TM if she could get that. The TM said no because she planned to go to break soon. I could tell the LOD was ready to lose it right then and there. I was on that side of the store, so I went for it...but naturally the darn thing wouldn't clear. Either way, it took me longer to clear the call button than it did to answer the guest's question.
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You always say you are with a guest. I will say seasonal TM depending on time of day, ours is so crazy if you don't say No to things you will never get out of there. But our wonderful seasonals we have two I would keep. I have worked with these two and they have a clue. But a bunch of the others - yeah no.
 
My new etls act as if being on register is beneath them. The old ones and the stl would do it if need be. These new guys just call constantly. Umm we're busy helping guests because the schedule is dumb and the store is crowded and on the way to register I get stopped. If you're just standing there watching lines grow, umm maybe you should try to help more directly than just hooting and hollering into the walkie. Alsoooo, we can't both talk at once so keep your requests succinct.

And the new stl doesn't do enough on the floor. Idk, maybe the old one was just going above and beyond and the current guy is doing the normal amount, but he seems to walk in circles around the store pretty often.
 
TTOTM: You need to actually go up to the top of the lanes to successfully guide guests to your 'open with no waiting' register. It's busy, guests can't see you all the way down at the end! Standing between the even & odd registers is only causing traffic jams.


TTOGSTL/GSA: Why no express open at typical lunch hour? You know we get a lot of corporate types during the week that come in for only a handful of items
 
TTOTM: I'd rather work every freaking shift every single day until someone competent gets hired than have your incompetent piece of crap guest-angering BS anyfuckingmore.

And it looks like I might have to.... Ahh, being the only specialist in my position.
 
kyle petty said:
TTOTM: I'd rather work every freaking shift every single day until someone competent gets hired than have your incompetent piece of crap guest-angering BS anyfuckingmore.

And it looks like I might have to.... Ahh, being the only specialist in my position.
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What's your position?
 
To that one SrTL: if you don't know the price match policy, ask me. But going over my head, overruling me and then telling me after the fact that you didn't know the rules is silly. And it wastes all of our time as it means my word/knowledge means nothing to this guest.

Honestly, I don't care if you gave it to them or not...it's not my money...and I made you do it under your numbers. But undermining me because you don't know the rules is a problem. I can't get away with that, so why can you?
 
TTOTM: Why are you bothering to ask me about anything when you're just going to go to the next team member you see and ask them the same thing?
 
Retail Girl said:
To that one SrTL: if you don't know the price match policy, ask me. But going over my head, overruling me and then telling me after the fact that you didn't know the rules is silly. And it wastes all of our time as it means my word/knowledge means nothing to this guest.

Honestly, I don't care if you gave it to them or not...it's not my money...and I made you do it under your numbers. But undermining me because you don't know the rules is a problem. I can't get away with that, so why can you?
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So glad my store doesn't do that nonsense. Had ETL-GE ask me three times today about our price match policy. While I might prefer it if she knew it, at least she asks, and doesn't overrule while holding partial knowledge.
 
TTOTM: Don't ever tell a guest that something will be here this week. It doesn't matter what the PDA says. It can be and frequently is WRONG! I really don't appreciate having my head taken off cause you told this guest a pile of BS. I did not need that today. Keep your mouth closed and promise nothing. The standard line is "It is active product we will carry, but we can not promise when it will arrive. Check on line, then order for store pick up or call us to hold it."
 
To the TMs that just stick empty packages in a bin in guest services: You know I am here, right? Right?! I'm in the store! I'm calling to LOD every two hours for my parking patrols. You must know. I want my KTRs. If you can walk all the way to guest services, you can walk over to me. Heck, one guy is constantly calling me over the radio for his, and I don't mind it AT ALL! In fact, I appreciate a nice walk after standing up in the front of the store every so often. Especially if you're not going to bother putting an Empty Package sticker on it. Thanks for a bin full of empty packages with nothing to show for it. That is money lost in our store, and we can't even put a face to it for future reference. We even constantly bring the topic up...
 
To the backroom team lead, what is your deal? Do you think I'm a fuckin' idiot or something? I've had 3 backroom team leads during my stint at Target. The first team lead was understandable and knew what was what. My last two team leads have acted like I was a fuckin' lazy ass dummy. Telling me to pick it up? Are you serious? Pick it up? I'm clearing 30 to 40 CAF batches before the 60 minute mark. I come in at 1pm and you're on your way out and you're bitching to me about the usual and telling me that I will have help until 630pm when in reality the person left at 4pm. You also tell me to sweep the entire backroom and pick up repack boxes and put them on the pallets in receiving because there is a big person coming for a visit tomorrow.
Do I look like I give a fuck?

Lately I've been feeling like Colin Farrell in In Bruges.

These gifs sum it up.

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7YZ8Gsq.gif
 
to that one etl - i cannot wait for you to leave. I have worked for target for over a year and have NEVER had anyone come at me like the way you did today. I cant even defend myself or try to explain the situation without you saying i have an attitude. I can never get my side of the story out because it doesn't matter. They have to blame someone and when you try to defend yourself then you are told you are having a bad attitude. I was on the verge of tears today. But its all good considering you are leaving in a few weeks. good riddance!!!!
 
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