To that one Exec in training. You are not going to be good. You are wayyyyy too focused on "getting" to do coachings and firings that it's actually kind of scary. I was building a bike in the backroom and his his trainer ETL was telling him about Price Challenge. She said the GSTL needs to get it done by a certain time.
"And if they don't get it done by then, we get to coach them, right?"
"... that's a possibility, I guess, but really it's our fault because we didn't lead well enough, we didn't check back in with them, etc. And really, that's a last resort that really shouldn't be used."
"But we do get to coach, cool."
"..."
The funny part was during his two weeks of training how many times he should have been coached, going by his loose jump to coaching morals.
Saying "Someone needs to come to the rugs aisle and pick it up" then standing there, waiting for someone to come, nobody coming because we're busy and also have few functioning walkies. Definitely shouldn't have said "Nobody has come to pick up those rugs yet," because... you could have picked up those rugs.
The exec team pushing reshop is somewhat good, pointing out how they're doing it every five minutes is definitely not good.
Focusing on the minutia that doesn't matter, like what a repack box is called... doesn't matter. It definitely doesn't matter enough to write it down and check with multiple people to see if you had it right. Although at that point when you called out to backroom that you needed more reshop boxes, you probably shouldn't have been surprised when they weren't sure what you were talking about. Maybe could have checked your notes before getting angry and asking them again for more reshop boxes.
Initially thought he was training to replace one of our ETLs, since we had several moving to a new store in the area. Almost pumped my fist in the air when I found out he was actually training for a store two hours away and today was his last day at my store.